My exterminator was named Sonya. She scheduled my appointment for 10 am. Sonya was on time. She was…read morevery professional she greeted me with good morning. I showed her a picture of the bugs that was in my apartment, which she gave me a little information regarding that type. She made me feel very at ease by spraying where I asked her to spray. I recommend this company.

Bought a whole house inspection and treatment from Groupon. First of all, very accommodating…read moreworking around my schedule. Technician, who is female, was very punctual, which I appreciate. She asked me if I had any specific issues and made some great suggestions to help in the future. Took her time and did a thorough job, pointing out a few spots that could become problems and gave me easy and inexpensive suggestions on how to take care of them, When she saw signs of spiders in the laundry area asked for a broom to brush them down. Never had anyone take time to do something like that before. All in all, I am super pleased with the service given and will definitely use this company again as well as tell others.

Loved this company! Such lovely phone edicate and and catching and relocation professionaly done!…read moreTo top it off they then animal proofed for us....huge bonus, especilly when they work w insurance! Great family owned company!! Andi

MAJOR DISAPPOINTMENT with Animal Encounters. We called this company to help us capture a raccoon…read more This Tom individual set a trap above our garage roof. It was set up very poorly and unprofessional, and we later found out he was in violation with the way the trap was set up. There was nothing to protect our roof shingles from the animal if the animal was ever caught, which in our case, the animal was NEVER caught. He placed a can of cat food inside the trap and then he returned without our knowledge and placed another can of cat food and left the old can of cat food inside the trap that stood inside the trap for over two weeks, so you can only imagine the insect maggots that accumulated. He never returned our phone calls. He took our money and we never heard from the guy. ***** WE DO NOT RECOMMEND THIS COMPANY. ******

Well...the pro-owner agendas continue…read more.. 08/21/13-Wednesday, owner called & spoke to us advising Rick from Midwest would be out on Friday between 9 & 11 to put baits back in furnace area & drop. It's FRIDAY & where is Midwest??? Male owner has been out on property since approx. 8:40 a.m. No sign of Rick from Midwest!!! 11:45 a.m. we made attempts to now contact female owner at both numbers to no avail...just answering machine, so Midwest was contacted, 630-968-0200. 11:55 a.m. Rick returned call claiming he left messages at the house to which we stated not at this rental house as no calls have come in prior. He left two for owner apparently at both numbers for owner. Owner did not return calls to him as the claim now is that owner wanted to be notified before they came out (keep in mind male owner was on property also relayed to Rick). Rick now states he will be out in 1-1/2 to 2 hours. Shortly after this conversation, Male owner leaves. It is now 1:49 p.m., do you know where Midwest is? Rick was again called & now he stated he had two to three jobs that came in & it would be later. Do they treat all people like this or is it just the ones requiring working with owners that have specific medical conditions? Rick was now advised he would have to reschedule! Keep in mind approx. 12:25 p.m., Debra/Midwest called stating she also left messages for owner with no returned call, only having the two numbers we have, not having another number for male owner & that owners wanted a call before Midwest came out (this has never appeared to be the issue before). She also said that we should just forget it & wait til move out-Now it appears to us owners & Midwest have been conversing as tenant has not said this. She was advised that Rick said he would be out. Ultimatums have been given to us from owners in the form of, 1. go to extended stay for 3-4 days (this does not help if chemicals still linger or if apparatus is not contained & allows blowing of dusts/particulates), 2. Sign waiver holding owners/midwest/phil's company not liable should anything happen, 3. Wait until end of lease. It appears when you have allergies & chemical sensitivities...you're not wanted & very little accommodation occurs in the form of a more contained apparatus to prevent blow around of dust & other particulates, more filtration to contain particulates/chemicals, less toxic/irritant fumes, less allergic products which would require discussion with tenant who has allergies!

I called Midwest because I realized that I had bedbugs on a Sunday and I had to start a new job the…read morenext day and I wanted to get a good night's sleep. The first lie told to me was Debbie telling me that I would not get bit again once the specialist came out. I was also told that there was a four month guarantee for the services. Well, does that mean four months after being bug free? If that is the case, they would have to keep coming out indefinitely, as their product and service does not work and never eradicated the bedbug problems. I have a tiny (less than 300 square feet) apartment and the charged me $600. I paid with a credit card on a Sunday, and I believe that the exterminator was instructed to use a heavily diluted chemical or maybe just water for my unit, at least until the next day when they could be assured that the credit card would go through. The technician that came to my home was rude, indifferent and unprofessional to the point of belligerence. I attempted to ask general and specific questions about bedbugs and the treatment plan, but was for the most part ignored. The worst part of this story is that I had to call Midwest repeatedly to come back, which they did, but still I kept getting bit. Debbie, the receptionist, insinuated that I was not being truthful when I insisted that I still had the bugs. She instructed me to keep any that I found. I caught a couple live, which I put into a sandwich bag, and a couple dead ones as well were found. There were also two crawling on my living room wall near some pictures. This was after the third visit by Midwest. I was forced to buy protective mattress and pillow covers, as well as a new pillow. I threw out some items as well. My couch will be thrown out once I find someone to help me carry it out. I also purchased three cans of bedbug killing chemicals (so far), very annoying and expensive after paying $600. DO NOT USE THIS COMPANY!!! Call Orkin or other reputable, legitimate company for extermination. BEWARE of any positive reviews on YELP, as they are paid for by the company or completely fabricated. Make sure you look at the reviews that are not recommended.

Money well spent. Needed emergency services for a relative recently released from the hospital…read more Contacted Economy Pest Control, spoke with their friendly staff. After explaining my urgency I was given assurance of their commitment to both quality and care. My appointment was made for an immediate inspection and estimate. Can't say enough about the friendly competent technician except he came to get the job done. I was assured my loved one would be safe from exposure to heavy fumes and free of the severe roach infestation. My estimate was competitive yet affordable. When everything was over you could immediately see a difference, where did the roaches go? And to my surprise it actually smelled better than it did before the service. My relative slept soundly his first night home from the hospital. Thanks Economy Pest Control for your compassionate, prompt, affordable and most of all effective service. You got the job done and made me feel good about spending my money with you!

I have been using Enviro pest control for several years now..had used other services but they were…read morehigher in cost and didn't get rid of those tiny ants in the spring. Highly recommend this small business..they get the job done! And those ants are gone all season never to return until a year later

Complete Pest Control and Wildlife has been great to work with. We had squirrels getting into our…read moresoffit and attic in Frankfort and they responded quickly even came out over Memorial Day weekend. Calvin was very professional, thorough and address additional entry points around the home . Highly recommend them for wildlife removal and services related.

Calvin was very knowledgeable and timely! He was able to help me get rid of a really wicked gnat…read moreissue! with the education he provided, I'll be able to prevent this problem going forward. He could have easily been a capitalist and treated it once without education so he could continue to get money from me, but he is a man of integrit!

Alan was great! Very professional courteous and knowledgeable; went above and beyond to treat our…read moreyard/property so my family and I can enjoy this beautiful weather in it. Hurricane Exterminators LLC , anyone else, you're just wasting your money!

Dan at Hurricane is extremely honest and that is a rarity in the business world. I use him for my…read moremoms house which was built in 1960 and has "Springtails" She has quarterly sprayings for control in the Spring to Fall. If you call Dan for any other issue he is very thorough and will walk you through it. Trust is the main thing I would say is the best thing about this company. Think about how many companies you can say you trust in 2025. Use Hurricane and call Dan with any problems.

Very nice guys. I'm having a dust mite problem and they keep coming back, but these guys keep…read morespraying for them and are so kind about it. AND Patient,

Lewis Eckertson is amazing! I won't go to anyone else for help. He comes up with affordable…read moresolutions and won't let you spend money just because you are anxious. He is honest and I am so happy with the quality of his services. (We had to ask him back and he came the same day as my call to inspect and implemented a solution that Saturday!)