This company gets 5 STARS , Especially Misty Adcock I have to say for once I'm doing business with…read morea company that values my time and presence. I've been insured for a good while now and from the first day I step foot into that small little business on the corner of 163rd in North Miami Beach I knew this is a place I were I would want to do business. If there is any issue whatsoever Misty is right on top of it. Even goes a step further to make sure I receive a text or call every month to confirm everything is good whether it be my bill is coming up , renewal date is Close etc , just rest assure she is on it. I was on the phone for an hour with misty and while she assisted me with all my questions and concerns I applaud you, just had to take time out of my day to say good work and keep doing your Thing it will pay off.

I honestly love this agency. It is one of the best agencies I have been. They work hard to do their…read morebest in getting the best deals for their insured. I have seen it. I thank you for you hard work!

Mrs. Jocelyn Landeta she's the best front the best l been with this ins company for 4 years l'm…read morevery happy because of her l'm continue renewing my 3 cars every 6 months thanks very much Mrs. Jocelyn God blessed you and the company Progressive

Gabriel was the absolute best. Made the process simple and gave me options. He also broke down the…read morenumbers and lingo into terms someone who doesn't do insurance could understand. He gave me advice for the future and never made me feel pressure about getting anything. Great guy.

Exceptional, personalized customer service. Michelle and her team provide service that isn't driven…read moreby profit, but by truly understanding their clients' needs and finding the right coverage at the best possible cost. There are no gimmicks and no bait-and-switch tactics like you see with some other agencies. I've been a customer for five years, and I don't see myself ever changing. Thank you, Michelle!

I have worked with Michelle and her staff for over a decade with my insurance needs: main home,…read morerental property, motorcycle and flood. She and her staff a truly professional and research for the best low cost insurance in south Florida. Highly recommended.

I spoke with Jason after requesting a quote online. It was…read morequick and painless and he tries to make sure you get all the discounts you deserve.

Excellent service. The associate I spoke with (Costas) was very polite, helpful, knowledgeable. He…read moreanswered all of my questions and advised me well. The process was quick and easy.

The WORST customer service I have ever experienced! I was lied to regarding rates, appointments…read morethat were confirmed with Ricardo were missed, horrible communication (when you can actually get a hold of them). Ricardo is nonexistent except for an email response here and there. Office refuses to give you a direct number to Ricardo. This was the worst mistake I made moving to this Agency.

I have been a client of Ricardo Arbesu for about four years now. I'm more than pleased with my auto…read morecoverage, the rate is reasonable & customer service is excellent!

I have used this North Miami Beach location of Estrella Insurance for many years. I would trust no…read moreone else with my insurance needs but Vivian Hernandez. Each year she negotiates my auto insurance needs and I trust her to find the best coverage and price for me. She knows the insurance business in and out and is a true superstar in the insurance industry. I have referred friends and they are very happy they made the switch to Vivian at Estrella. I highly recommend her services. Call her for a quote.... you will be glad you did!

Customer service is very rude, yelling at the client not doing their work that they are to carry…read moreout. They want to do what they want and not what the client is expecting to do. This is the WORST customer service I've had to converse with. Either they don't understand or they are just not there to help the clients. Very bad customer services. Don't use this office in north Miami beach. This place should not have any stars they don't deserve it.

so happy to deal with Aaron and Silvana. They answer very fast and found me AGAIN the best deal for…read moremy insurance. My loyalty with All Star is still the same. I highly recommend their services. Thank you

Aaron is the best when it comes to taking care of his customers. I've had many policies through…read moreAllStar Insurance Services and have never found myself underinsured when it comes time to make a claim. They make sure you have the right type of policy and coverage to protect your assets and investments. I would highly recommend using them for any insurance needs.

When I first got transferred to the Katie Rancourt State Farm agency, I noticed the difference…read moreimmediately. This is a smaller office, and that's exactly what I love about it. Every time I call, my call is answered within seconds--no endless hold music, no bouncing around. If I send an email or text, I get a quick, friendly reply right away. Whatever change I need, they take care of it fast and with a smile in their voice. They've also made things so easy for in-person visits. The office is simple to find, and there's always parking right outside--no circling the block or hunting for a spot. Most things they can handle over the phone or by email, but if you ever do need to drop by, it's effortless. And I have to mention the atmosphere--there's so much State Farm spirit here. The walls and shelves are decorated with fun items: paintings, little figurines, branded pens, mugs, letter openers...It makes the office feel both professional and welcoming. Everyone is very friendly here. This agency combines speed, convenience, and personality in a way that makes you feel like more than just a policy number. I'm genuinely glad I found them.

It was an absolute pleasure to work with the folks at Katie Rancourt State Farm, her team was…read moreattentive and always replied to my concerns quickly. They were even able to save me over $80 on my car insurance! I wouldn't go anywhere else in South Florida for my insurance needs.

Jorge is the best agent. He is very knowledgeable and genuinely wants to help to find the best deal…read morefor its client. He goes above and beyond, I able to trust his professional advices.

great experiencia with Jorge R excellent customer service I…read moreWill definitely recommend him