Want to express my thanks to everyone at TheKey in the Clemson/Salem South Carolina area. When my…read moremom took suddenly ill and needed 24 hour care temporarily, I made one phone call and had a team. It was done so fast and over the week of Thanksgiving! Every single person on her team was so kind and helpful. There were things to do around the house and doctor's appointments which they had to help with and did everything with a smile. At a moment that was very difficult for our family they came through and delivered excellent service. There are no words to explain how much they removed the worry over my mother's safety. Thanks again to all of you! Jami H.

Such wonderful care givers. My mother loves to visit and has had the kindest people come in to take…read morecare.

A couple months ago my father was going to return home from a stroke rehab facility and needed at…read morehome care. Right at Home was able to get things started right away. Sam our case manager was extremely helpful and kind. The caregivers for both day and night were great and attentive to my father's needs. I highly recommend Right at Home to anyone who is needing care for their loved ones.

My brother was battling leukemia, and was suddenly in the final few days of his life…read more We needed 24/7 care... And we needed it right away. Thank God, we found Right at Home. Birdie was able to get us set up in one afternoon... And had a caregiver here at 7 AM the next morning. Sophia worked a 12 hour shift taking care of my brother. And I could see right away that she wasn't just doing a "job"... She was truly caring for my brother. Her work came from her heart. And the same was true for Ryan, who relieved her at 7 PM. Sadly, my brother died around 8:30 that night. Yet Ryan stayed with me, to provide moral support, until the mortuary finally picked up my brother's body. I can't say enough about the quality of care that Right at Home provided... and the quality of people they have hired. I highly recommend them.

I filled out a form on their website and within five minutes Tina called me and it was 7:30 on a…read moreTuesday morning as she was still driving in her car to work! Amazing. She was so sweet and very helpful to my needs. Serenity hospice in in Palm Springs didn't call me back for four days and still hasn't. I really can't say enough about Tina and her business.

I cannot say enough good things about Heart of Gold Nursing. They are by far the best nursing…read moreagency I have ever worked with. I am the Director of Nursing of a local hospice agency, and we have worked with them on several different cases. Each time they are professional, knowledgeable and proactive. I would recommend this company over and over again!

The Carlotta is a beautiful, full service facility. Our loved one is thoroughly enjoying living…read morehere! The restaurant is outstanding- shout out to the top notch kitchen staff, chefs, servers, especially Russell! The activities are very diverse, so many options- cultural, educational, fitness, socials, it is amazing! Brand along is a powerhouse! This woman does it all as far as keeping residents engaged and she does it so well, always smiling, even through her own physical pain! She truly deserves a raise! Corey is the Executive Director Assistant and is very caring, hard working and extremely helpful! When he says there is an open door policy, he means it. I highly recommend taking a tour of the facility if you or a loved one are looking for a lovely assisted living facility.

Had a horrible time there. The bed was very uncomfortable and at night could not sleep because I…read morehad terrible back pain. I was writing around in the bed, to the point where I almost fell off. Tried to get help but my room was at the very end of the hallway and someone closed my door, without asking, and I yelled for help without success. When help finally came, after who knows how long, I was almost on the floor. I confronted the night nurse about my closed door and why wasn't rounds done during the night to check on patients, her answer was that they give out meds. at certain times, as well as meals and that's when they see patients. So, I said that we have to go by their schedule instead of the other way around- they're supposed to be looking after the residents there as that is their job. I could not believe how backwards her thinking was and leaving the residents in a potentially dangerous situation. Obviously, she, as well as the night staff, either need to be better trained about how to care for residents at their facility, or relieved of their duties. I ended up going to the ER and never returned to that awful place. Addendum: Received a reply from the Director, stating that I was at "The Springs at the Carlotta" not The Carlotta. Very confusing. I apologize but having 2 separate facilities at the same location, with virtually the same name, is very confusing. The above review was meant for The Springs at the Carlotta. Cannot find this facility on Yelp but will continue to try or write to them directly. Again, sorry for the confusion.

My mom lived at Infinite Love and Care run by Erika Ramos from March of 2020 until she passed in…read moreMay of 2022. This home truly lives up to its name! When you enter the home, you see a clean, beautifully decorated living room/dining room that serves as a family welcoming and visiting area for residents. You may encounter tempting smells coming from the kitchen since the caregivers prepare all meals on-site. The kitchen and resident home-style kitchen table dining area and the TV/Great Room area, are the heart of the home where residents can meet to eat their meals and then relax and watch their favorite TV shows or movies. Here the caregivers supervise activities such as card games, adult coloring, Bingo and putting together puzzles. There is a lovely backdoor patio and yard that invites the residents to enjoy some sunshine and visit together outside. There are spots for 6 residents and that gives a ratio of 1 caregiver for every 3 residents which reassured me that my mom's needs would be met and she would be under constant supervision. The caregivers speak English and Spanish and are easy to understand so communication is not a problem. They also take care and pride in their appearance and greet you with a welcoming smile. I can't say enough about the love and care, laughter and fun, and respect and empathy that all the caregivers showed not only to my mom but also to me when I'd visit. If you want the best memory care for a loved one with some form of deme ntia or you need respite care, this is absolutely the first place to go! We became family and they will always be my family no

Our mother, Marilyn, lived at Infinite Love & Care for 20 months. She was so well cared for from…read morethe very first day she arrived until she passed away in her own bed. Erika and her family are remarkable care givers--kind, loving, joyful and compassionate. We could not have been happier with the care she received. The house is so clean and the meals are fresh and wonderful. We felt like family there and our mother was so happy to be there. I cannot imagine a more loving and safe environment. We will never forget what Erika and her family did for our family! Five stars does not begin to cover it--10,000 stars would be a more accurate rating!!! jack friedman

Came across this company (again) while searching for an agency. Dont know if I ever wrote a review…read moreon this place or not. Run the other way if David still runs the place. He'll be very attentive if he thinks your family will be a money train for him. If not, you'll be the red headed step child

I have utilized Comfort Keepers for my moms care needs. They have the most respectful,…read morecompassionate, wonderful caregivers. I would absolutely recommend them! I am so thankful for their services!

Amazing care from very compassionate and nice caregivers. I have been using this company for quite…read morea while and every experience has been perfect. They are always on time and if there happens to be an issue, I am notified immediately. When I say issue, I mean they have to send a substitute for my regular caregiver. My spouse and I have liked every person that has been sent. Jay (the owner) is amazing and so are his office staff.

My wife and I came to California from Montana the beginning of December for treatment and our first…read morecouple of rehab places we went to let me just say that if our sobriety wasn't our number one priority I'd see that those places got shut down. and as we were sitting on the sidewalk of the last place we were at I was getting discouraged because alot of places were no longer taking my insurance because Montana changed its rules for out of state treatmen. I contacted admissions here at inspire and told them our situation and as soon as they heard that we were on the streets stranded with no way back home they had a uber on its way to pick us up their main concern was our safety they said we will get things figured out when we got to their facility. as soon as we got in the doors the staff immediately offered us something to eat just kind of relax take a breath. And for the first time since I came to California, I felt we found the right place. The level of professionalism as well as. Kindness tops the charts I can't begin to express how thankful I am for this place they gave my wife and I a chance at a new sober life.

I use a BPAP and Medicare pays for resupply. However, I am forced to call the order department…read moreevery 3 months; I cannot do auto-resupply nor online ordering. When I do order and go over everything in great detail and even have the agent read my order back to me, 80% of the time the order is wrong when it arrives. The original order -- WHICH WAS READ BACK TO ME -- is not the one they have in their computer!!! They cannot -- or will not -- send out a confirmation e-mail with my order (including the order number). These people are idiots! I agree with the all of the reviews that give this 10 thumbs down: AVOID AT ALL COSTS!

Do not use this provider. I have used Apria since I got my…read moreBPAP machine. They always over charge. First when you order they tell you "haven't met your deductible" duh....it's medicare advantage with only an 18% co-pay. Most recently they double charged me for my portion of the order but instead of crediting me for that payment --they entered it as an additional charge on my account. Then they charged me for someone else's order. Of course insurance rejected the claim for the second identical order. NOW THEY ARE CALLING ME TO COLLECT ON THE SECOND ORDER WHEN THEY ACCTUALLY OWE ME MONEY. Incidentally, the collection calls come from Mumbai. Most recently I tried to send them documentation regarding the over-charge. Package was returned "unable to forward" WHO ARE THESE PEOPLE????