Predatory service they charge me $480 for a so-called four hour service that only lasted three…read morehours the maids left early and did not clean when I called them to clean which was the most important the kitchen stove and fridge they started upstairs instead of in the kitchen and where most of the bathrooms were. They showed up with one extra person early at 7:22 when they were supposed to arrive at eight and they charged me for that, and I played a long it's a first time may be a big job they've got a lot to do that day. Whatever just a terrible service because of the customer service the ladies were really nice but because of their owner they were afraid to do anything and go over there time

I really hate to give a bad rating to folks who do the very hard work of cleaning homes, but I have…read moreno choice in this case. The maids arrived an hour late, which is not a huge deal, but then one of them started telling me why. She said that the client she had just left refused to pay and then gave an undeniably racist comment about the fact that the person's race had something to do with the fact that they did not pay. She literally repeated the claim after I asked for clarification out of utter shock. As someone with an interracial family, and as a decent human being, I was appalled by the comment. I honestly wanted to kick them out of my house right then and there, but she didn't even understand my outrage because of the language barrier, and her coworker had already started cleaning. But I also wanted them gone as soon as possible. It was so unfair that I was put in this position of having someone making these comments in my own home. It's a good thing my interracial family members were not there at the time, particularly the kids. Imagine your children hearing racist comments like that IN THEIR OWN HOME. I respect the heck out of people who do hard work like this, and I normally tip generously to show that appreciation, but I cannot abide racism from anyone, especially not in my home. Oh, and also they wore their shoes inside, and even upstairs! It was rainy and gross outside and they didn't have booties for their shoes or anything, they just came right in and went up to the carpeted 2nd floor with their shoes.

Will and his crew showed up on time and did an outstanding job cleaning my mother in laws house. My…read morehusband and I are all ready to move in to a clean house. I highly recommend "My Working Bees". I have high standards and I am definitely impressed. I will be hiring them on a monthly basis.

If you like a sparkling clean house and a wise, gentle, bright spirit, My Working Bees will change…read moreyour life. Ana usually works in a team of two, and these two dynamos come in and not only do everything you might expect, but their idea of cleaning the floors is to pick up every area rug so they not only clean the rug but also the floor underneath it. They attend to the windowsills and unexpected nooks and crannies that many others might miss. We have known Ana for many years and she is not only extremely trustworthy but also highly skilled at child care (our children consider her their Tia) and elder care. On a side note, she can even be your party secret weapon as the ultimate 'co-hostess' - she has helped us and others with special catered events by being the angel who takes care of everything from the food to beverages so that you can actually enjoy time with your guests. Regarding reliability, fair warning: Ana is so reliable that she is apt to arrive a little earlier than you expect because she will *never* be late. She is failsafe and trustworthy and will gladly take care of whatever your home needs - whether dishes or windows or anything else - all you need to do is ask. She is not the cheapest labor, and nor should she be. Her services are worth every penny and if I could have her in my home every week I would die and go to heaven - except that my home would be close to heaven on earth. Ana's first language is Spanish, though she can communicate in English, and her paperwork is in order in case that is of consequence. Best wishes, and good luck!

I was looking for a company to come in and deep clean my house and possibly do a monthly cleaning…read more Excellent service. Showed up early and went right to work. Exceeded my expectations.

I was looking for a monthly cleaning service for my home and came across Top Maid because of the…read morereviews on Yelp and Google. I received a quote directly from Yelp and got a response within the first hour with a very reasonable cost so I went with them immediately. I booked the cleaning and finally got my cleaning done today and it looks amazing. 3 ladies came right on time and they were so nice and sweet! They all came into my house with masks on and shoe slips. I also really appreciated them asking me to check the house before they left so they know that my expectations were met and they definitely were! My kitchen, bedrooms, and all my bathrooms were spotless! Definitely happy I booked Top Maid!

These so called close Maids are scammers.I have not used them in over two years yet they will take…read moremoney from my debit card and I have to fight for a refund.Be careful check your account, they are not trustworthy.

Unfortunately, this cleaning service was not a good match for me. I loved the initial impression,…read morebut overall not satisfied with service. I thought it was cool to have two males cleaning. However, it took them over 6 hours to clean my home and they didn't even clean the entire home. I had to tell them just to stop or I would've been paying over $1000. I was very disappointed as I've had my home cleaned from top to bottom in 5 hours or less and the home was cleaned just 3 weeks prior by another service. I physically watched one guy take 1 whole hour to clean just my family room. This should have been a simple dusting of the blinds, wipe tables, fluff pillows and vacuuming of the floors. I felt that because they were being paid hourly they took their time and there was no urgency. I see the other reviews say thorough job, unfortunately it was thorough to their demise. In all the years I've had my home cleaned it should never take 8 hours (if they would have done the entire house) to clean my home.

Patience and Ishmael are very kind and professional! I search for a cleaning crew to clean my home…read morewithin 1 hour I received response from Patience. She was able to fit me her schedule within 2 days. She very professional and reach out with a curtesy call the day before the appointment to remind me. She also called me the day of my appointment to let me know exact time of her arrival. This company is very efficient with the response time and booking! I love the communication skills that applied and Patience so kind! A wonderful cleaning company in Fairfax Va!

Great result, very nice attitude and detail oriented work. I highly recommend them. They were…read morededicated, focused and very polite. This was a move out cleaning and the home needed extra attention in many areas. They did not stop till they finished the job, no short cuts. I will definitely hire them again. Ihspat team, thanks for the service, keep it up!

I enlisted their services for a move-out clean, and they exceeded expectations. The apartment was…read moreimmaculate, mirroring its condition when I first moved in. Their punctuality and professionalism were commendable. I highly recommend their services.

Update 5/20/16…read more Carolyn called me back a few days after our first appointment to reschedule. She said she her phone broke. We decided to reschedule the appointment to a later date. She scheduled it for 5/19/16. As of 5/19/16, I didn't hear a peep around the scheduled appointment time of 1:00pm. I had my wife reach out to her. Carolyn now said her car was having problems and apologized again. She said she would give us an additional free cleaning for the inconvenience. We then scheduled for today, in which she now says her assistant called off and she has been looking for a backup resource. This lady literally has pulled out all of the excuses possible to not come honor her appointment. I would highly suggest you go elsewhere as my wife and I have had to take time off of work and rearrange our schedules to accommodate Carolyn. Definitely going for a refund and will let living social know that they should remove this service from their site as it's the biggest disappointment dealing with this company. ------------------------------------------------------------------------------------------------------ Bought a living social from these people. Scheduled an appointment with them for the weekend. Appointment was from 12-1pm. They never showed up and never called to let us know they would be late. Its quite disappointing as we waited at home instead of taking care of other things. We understand people run late but no call no show is the worst when it comes to a customer service business. I will be getting a refund from living social. Recommend you look elsewhere unless you want to potentially waste your time.

Carolyn's Cleaning Service gave my home a very much needed TLC (Tender, Love & Cleaning) to feel…read morenew again. They did a very thorough job of cleaning everything from sweeping, mopping, vacuuming, wiping the baseboards (something so tedious for me), cleaning the oven, refrigerator, bathrooms and etc. All of that for a EXTREMELY reasonable price! I have used CCS a few times and have never been disappointed with the finished product. I'm always able to schedule an appointment with ease by calling or texting and receiving a prompt reply. CCS is very communicative with letting me know when they're in route, unloading or almost complete with the job. I love walking into a clean smelling home and will not hesitate again to book CCS in the future!

Excellent job providing move out cleaning services. Very responsive in answering questions and…read moreconfirmed appointment day before. Very reasonable price.