Quick and swift! Easy to work with and on top of that give guarantee!!! I got my septic and…read moredrainfield replace. Very good price better than all the prices on here. I'm planning to use them again for another home i have in Orlando.

Five Star service from a very professional company. I called with a request for same day service…read moreand Mr Randy accommodated us. They did a wonderful service. They Left the septic area and yard tidy. Fast and friendly. Great communication by text or call. Easy billing and fair pricing. Mr Randy explained everything so that even I could understand it. I can't be more appreciative. Highly recommended.!!!!!!!*****

Focus 4 went above and beyond to take care of my mother's septic system yesterday, after she was…read moretold by another company earlier that morning that they couldn't not do the work (was a more complex job due to the age/location of the system and lack of consistent past maintenance). Despite calling late in the morning (around 11 A.M.), they were able to come out, confirm they could do the work, and were able to fit her in that afternoon. I truly appreciate everything Mr. Randy and the tech, Mr. Omar (who was working double-time in 90°+ to get everything knocked out), did to get my mom taken care of. Both gentlemen were very friendly and highly professional. If you're in the Sumter County, FL area and need your septic system worked on, I highly recommend Focus 4!

Very friendly, came the same day they were called and had lots of good information about the system…read moreand the future.

Hired A-Pro septic to pump and inspect my newer septic (2013) in a rental. The tech broke the…read morecover to my septic and covered it up so I wouldnt see. He also did not pump the 2nd part of the septic nor clean the filter. The company told me the septic was great and everything is fine. It completely filled up a little over a year later. When I called them back to correct this issue they completely ignored my called and never called back.

Very responsive, fast service and great prices for the services. We will be using them in the…read morefuture.

Hired this company from PA for a 4-plex purchase in FL to pump/inspect the 4 septic tanks prior to…read moreour closing on the property. This company, together with the home inspector (also on site that same day) MISSED AN ENTIRE TANK - told us there were only 3 and that the front building shares one larger tank due to the well being on the other side of the property. Seemed plausible, so we move along. They provided zero report of any kind for this "inspection". No photos. Nothing but a phone call saying you have 3 and they look fine, we're done and gone. We're now working to get the property fixed up and despite paying $1,248 for these inspections, we STILL don't know exactly where the access lids are located since Payless buried them again with no photos. We didn't get fully moved down for a few more months, so the grass was grown back over and we couldn't tell where had been dug. We have since purchased our own very expensive sewer scope and locator only to find we do in fact have a 4th tank that Payless completely ignored. When we hired another company to come pump that 4th tank after finding it ourselves - they showed up with the permitting plans for our property and knew not only that there were 4 on the property, but exactly where the 4th tank was before we even showed them. Why did Payless not check these records? We are still learning and didn't know to look for those records at the time, but I would expect a professional in this business to know about them. We also now know that all 4 tanks are original and the same size, so that was a lie telling us that the front building shared one larger tank. How does a professional septic company not own a locator?

Everyone I have dealt with at Cliff's from office staff to technicians have been AH-MAZING! I am a…read morenew home owner and this is my first time having to deal with the septic system. We have the new one which I definitely prefer to the one my parents had from 1988. In the office I had spoken with Sarah to set up my first inspection. Very personable, patient and had me set up within a week's time. Mike had come out to do the inspection, I unfortunately had stepped out but he took the time and explained everything that needed to be done and why over my Ring camera and Francis called me a day later to set up the cleaning. (Septic was not cleaned out from previous owner, good news is we get to start fresh!) Francis called yesterday to verify time for technician to arrive. Messiah arrived this morning, was extremely nice, explained what he was doing answered questions and that once he was done that another technician David would be by to turn off the water and let me know what we will need to do going forward. I didn't know how full the tank needed to be so an hour later I called and spoke with Francis asking if I needed to turn off the water and she said she would check in with David and put me on a brief hold. She got back on the phone not a minute later, as David was pulling up, to let me know he was almost here. Honestly, everyone who works phones should be as nice as Francis! David introduced himself, he explained about the tank once I said I was a new homeowner, I asked a million more questions which he answered every single one. Once again just so polite, patient, the staff at Cliff's is amazing! Whoever does the hiring and training A+! I went from a new nervous nellie to a well informed homeowner. I really appreciate the time the techs took to answer my questions and explain what needed to be done. Never once did I feel like a nuisance or rushed. Keep up the good work! I will definitely recommend Cliff's

I paid over $6,000 to have the Riovation Biomaze installed and then repaired when it was sabotaged…read moreat our rental property. But the drainfield may need replacing and I can't get an answer as to why that would be. I need to at least get an opinion from Cliff's as to why this expensive system didn't do the job it was supposed to do before I spend more money getting the situation fixed.

I called them around 7:30 PM in a panic after discovering that our septic tank was nearly at…read morecapacity. With a vacation planned just two days later, I was worried about getting service in time. I left a voicemail explaining the situation, and within minutes, Brittney texted me back. She was able to get me scheduled for the very next morning, which was a huge relief. The following day, their technician, Adam, called about 25 minutes before arriving to let me know he was on his way. Adam was outstanding. He took the time to explain everything he was doing, answered my questions, and went above and beyond what I expected. It's rare to find a company that combines such prompt customer service with knowledgeable and professional field technicians. We are extremely grateful for their quick response and excellent service. I would not hesitate to recommend them to anyone needing septic services.

My parent had them clear out the pipe, but the dude charged them for extra service he did not…read moreprovided. not an honest company. taking advance of old people.