Our septic system was clogged and no companies in the area could come out for another two days at…read moreleast. I left a message for Sunshine Septic and Ben called back but was also unavailable for a few days however he was able to walk us through how to get the system unclogged. His instructions on what to look for and what to do were on point. He was patient and knowledgeable. He didn't have to take the time to help us but he did. Thanks Ben. If I could give him 10 stars I would.

Had an over full house for the 4th of July holiday so of course we ended up with septic issues. I…read morecalled late July 3rd and they showed up on July 4th as promised (willing to work on the holiday!?!). They worked so hard - I thought the tank needed pumping but it turned out to be a large clog. After pumping and snaking, they fixed the issue, relieving 12 people in our house!! Their bill was more than fair, not even a surcharge for the holiday. I would ONLY call them in the future - very impressed with Ben and Jenna. Great team, couple, business.

Professional, courteous workers. Responded same day within hours. Issue resolved and pricing…read morelowest I found for service. Great experience.

Second time different house. On time as promised. Quick and clean removal. Did it all including the…read morefilter for the stated price. Would use again..

Great service. Came right away. Family owned. Still need more work done on my moms septic tank but…read moredo far excellent service

We needed a septic inspection for a house we are purchasing on short notice. They answered the…read morephone when I called (instead of my having to leave a message & wait to hear back). The woman I spoke to was friendly, informative, & got us scheduled right away. The technician called when he was on his way as promised. The job ended up being more than estimated bc he found a second septic tank that none of us knew about, so I was ok with the increase. I can't expect them to know about something that I was unaware of. After he completed the job, I got a phone call explaining everything that was done as well as the findings & later received a report. The customer service & attention to detail was excellent. I'll definitely use them in the future.

Five Star service from a very professional company. I called with a request for same day service…read moreand Mr Randy accommodated us. They did a wonderful service. They Left the septic area and yard tidy. Fast and friendly. Great communication by text or call. Easy billing and fair pricing. Mr Randy explained everything so that even I could understand it. I can't be more appreciative. Highly recommended.!!!!!!!*****

Focus 4 went above and beyond to take care of my mother's septic system yesterday, after she was…read moretold by another company earlier that morning that they couldn't not do the work (was a more complex job due to the age/location of the system and lack of consistent past maintenance). Despite calling late in the morning (around 11 A.M.), they were able to come out, confirm they could do the work, and were able to fit her in that afternoon. I truly appreciate everything Mr. Randy and the tech, Mr. Omar (who was working double-time in 90°+ to get everything knocked out), did to get my mom taken care of. Both gentlemen were very friendly and highly professional. If you're in the Sumter County, FL area and need your septic system worked on, I highly recommend Focus 4!

Did a fantastic job, great communication, answered all questions and took the time to help me…read moreunderstand everything. Can't recommend enough.

From the owner: We are dedicated to making a lasting and positive impact on our community while providing the…read morehighest level of expertise and service in the septic industry. Your septic system's health and longevity are our utmost concern, and we look forward to exceeding your expectations with every project we undertake. At Skywalker Septic LLC, our mission is rooted in a lifelong commitment to excellence in septic services. With a legacy that spans generations, we bring unparalleled expertise, dedication, and a passion for serving the Dade City, FL community. Our unwavering commitment to quality, integrity, and customer satisfaction drives everything we do.

I had a septic tank backup on the weekend so I called several companies to try to get someone to…read morecome out on Monday. I left voicemail messages with all of them. No one except Keith from Warren Septic returned my call bright and early on Monday morning and I was so glad he did! He said we would be second in line. John got here about 10:00 A.M. and the job was done in about an hour. John and Keith's professionalism and friendliness is unsurpassed! Call them. You won't be disappointed!

i had called full circle septic...the guy ( jd) first said wednesday..he didn't show..i contacted…read morehim again he said thursday..no show..he finally called said it would be sunday...in the meantime we're backing up into the house so i called warren srptic...these people are awesome !!! (warren septic came the very next day after calling them..the owner (keith) said 9:00am..at 8am i get a phone call from john wanting to know if he could come now..he was at my house by 8:30am....john and travis were very friendly and fast !!! i would recommend them 100%

I had a failing drainfield that was installed less than six years ago, so I wasn't thrilled about…read morehaving to replace it. But ACE completely changed my perspective through the installation of an ATU water-treatment septic system. I did my homework, and not only was their pricing fair, but the service exceeded my expectations. The quoting team was responsive and on time, permitting was handled quickly, and they made a post-install adjustment promptly and at a very reasonable cost. The installation team, led by Cody, truly went above and beyond. Now we have a system that works reliably and produces much cleaner water with lower nitrate levels. I couldn't be happier. Thank you to everyone at ACE.

installed my septic. Had multiple issues during install. Had maintenance contract $25/month to do…read moreall maintenance. They would not address maintenance issues (filter clogging, etc.). Multiple calls to managers got only "that's not part of your Maint contract". BEWARE! Lots of other Much Better septic companies around here!

We had a leak inside our interior wall which showed up uninvited during the holidays. Mike Scott…read morePlumbing assisted us with finding a leak detection company and then once the location was identified, repaired the leak, finishing up on New Years Eve at close to 7PM. The team included Jeff Jr., Logan and Luis - and we appreciated them all. I strongly recommend this company and this crew and appreciated their timeliness and thoroughness. Thank you all!!!!

Terrible company who does not stand behind their work. Called 5 times and cannot get a supervisor…read moreto call me back to fix their mistake. They have the hot and cold lines reversed and tell me I need to pay to fix their mistake.

First, I just have to say how incredibly grateful I am for this company. When your septic is acting…read moreup, things can go south fast... and they came through in a big way -- no pun intended I called on a Sunday, and out of six places I contacted, they had the fastest response time and the quickest appointment available. On top of that, their pricing was very reasonable, which was a huge relief. From the moment they arrived, the team was professional, friendly, and extremely knowledgeable. They took the time to explain everything thoroughly, and I was especially impressed with the photos they sent during the process so I could actually see what was going on. It really showed their transparency and commitment to quality work. Then, the very next evening, we had another issue with a possible blockage. I called them later in the day, and instead of brushing me off, they walked me through what to do and promised they would be out the next morning -- and they absolutely kept that promise. They came early, reassessed everything, and made a few additional recommendations to keep things flowing smoothly (another pun... couldn't resist ). Every single step was prompt, clear, and handled with care. The customer service was outstanding -- even the person who helped us with payment was incredibly kind and gave us helpful tips and tricks for keeping our septic system in good shape going forward. If you're looking for a septic company that doesn't leave you in a mess, this is the one. Reliable, honest, and truly top-notch service. I would absolutely recommend them!

I highly recommend Big Red Septic. I called several places, none of the other companies called me…read moreback, when I called Big Red Septic, someone answered and got me in the very next day. They were great prompt, professional and explained in detail what they were doing, which I appreciated. They dug up the septic area to drain it, cleaned it showed me and took pictures then they put all back in place like they were never here. It's very hard to get great customer satisfaction these days, and I'm extremely happy with the service I received. Thank you so much! I will be using them again.

Worst experience I've ever had with a provider in Ocala. At first, they seemed nice and…read moreprofessional, but that changed quickly. Nick promised they would cover the expenses for damage done to my property during the drainfield installation. After making that promise, he ignored my calls and texts for 4-5 weeks. When I finally reached the owner through the office phone, the situation got even worse. As soon as I mentioned that Nick had been ignoring me, the owner started yelling at me. He then refused to cover the full expenses his employee had promised. After all of that, he offered to pay only half, but by then I was done dealing with the excuses and unprofessional treatment. This is the first negative review I've ever left for any business, but people should know what kind of experience they may be dealing with here.

Called in the morning Ashley was so sweet Matt showed up on time and was very professional and so…read morefriendly. Price was lower than other companies. Very happy.