I recently purchased a car from Priced Right Auto and I am extremely unhappy with how things have…read moregone. Since buying the car, I have already had to bring it in for repairs four times, all for the exact same issue. My car needed a Subaru specific O2 sensor, but the dealership installed an aftermarket part that kept failing. If they sell Subarus, they should know how to repair them properly the first time. Each time I was forced to drive two hours there and two hours back, which is exhausting and completely unreasonable for a car I just purchased. One of the latest fixes only took 20 minutes and easily could have been handled locally, but instead I wasted an entire day driving back and forth yet again. Between all of these trips I have put about 1,200 unnecessary miles on my car, spent over $250 in gas, and now need another oil change and new oil filter because of it. Michael, the salesman, was great to work with and very kind, but that does not make up for the fact that this car has had repeated issues and the way they have been handled has been extremely disappointing. I expected reliability and accountability when buying from a dealership, not constant repairs, added expenses, and wasted time. I would not recommend this dealership.

As a recently 'homeless veteran', I've spent the past 5 years, trying to work myself out of that…read moresituation. Unfortunately, my truck broke down, and I needed a cheap vehicle, just to keep me to and from work. I budgeted myself for around $5k, and found a vehicle that was 5,500, it wasn't too far out of my range, and I called to express my interest in it. But for some reason, that vehicle wasn't available, and was immediately upsold a different vehicle, that was around 7k. I really didn't want to spend that much, I have too many other financial obligations, but it was only about 2,000 over my budget, and figured it might take a couple of months more, so I'd have to put everything else on hold. When it came time to sign the papers, I noticed that same $7,000 was now $9,000. When I asked about the reason I was told it was a 'service contract'... a fancy name for a 'warrantee'. I don't need a 'warrantee' of $2000 for a used high-mileage 'as is' vehicle that has a Blue Book value of around $5,500. When I said that I really couldn't afford that, I was told 'well, it's just another $2000', and apparently THAT was the end of the conversation. No one asked me if I wanted a 'service contract', and I damned sure can't afford it. If the vehicle has more that $2000 worth of repairs, then I'll just go get another used vehicle. Even when I indicated that I didn't want it, it was still applied, as if someone who is working their way out of being homeless, has an extra 2000 to just hand out, because something 'thinks' they deserve it. My original goal was no more than $5000, turns out, I'm now expected to pay DOUBLE that amount. A scam is a scam. I probably should have refused the deal completely when it was clear that I was being scammed. I'll never do business with this company again.

I would give 0 stars if it was possible. I had a total loss of a honda crv and was looking for a…read morenew one. I found Wyrick had one on Facebook for slightly above what i could pay. I offered a price and was told they needed to check with the owner when they came back much higher than i offered i said ok thanks if there is more money in my budget ill get back to you. They replied trying to get me to finance through them to pay less i said no. They came back to me with a best and final offer which i was interested so i came in. He was selling a vehicle to someone else he ran us the keys said take your time test driving it. There was almost no gas he said if you buy it I'll fill it up. We went and put a gallon in just to test drive it. Drive great no issues. Come back ask him about the gas he said i drove it for weeks this car is 100% fixed nothing is wrong it's good to go. The person they are selling the car to are eating showing eachother pictures hanging out basically. We waited 3 hours outside in the car i sent my family to get themselves food for him to say are you coming back i said I'm still here. They came back alittle after finally our turn. Seemed great told us about his kids and dogs ect i told him about the terrible loss we had and how we needed this car. He never filled the tank because " our gas station is closed" after i waited hours to be seen. I drove home and to work the next day to find out it's saying check fuel cap. I message them like hey what's going on with this you guys said 100% and told me multiple times it has been inspected. They pretty much said that's what you get for buying used. Then said we should have gotten a warranty mind you he did not offer it to us until a day AFTER buying it the SAME Day i messaged him about the fuel cap. Then after i sent him his own messages about his claims of the vehicle they offered me a new gas cap which after looking up was .0001% chance that was the case. But he told me it was in the next day. I drove home almost home it comes on i let them know they claim they will work with me on it but i need to pay half for all repairs i said no you guys promised me this was 100% many many many times they said i lost MY "goodwill" by getting the price lower even though they came back to me with an offer and the offer was within NADA current market. They even try to say if i get it fixed with them i would need pay half of the gas cap they ALREADY gave me which did not fix the problem and they cut and took my old cap. Uh no. I was irate i do not trust them to fix my vehicle. RUN THE CODES MAKE THEM FILL THE CAR THEY WILL SCAM YOU FOR $1. My salesman will probably reply to this as he told us he does. He WAS a nice guy so we thought. Just think twice and do your research drive the car far so you can truly see its quirks. Im not saying every car is bad im saying they will lie to your face regardless as this was not a freak experience. I ran the codes they knew what they were doing.

Just purchased a 2016 Honda Pilot. Paul was exceptionally helpful and thorough!! Not only did he…read morelisten to each of my requests and needs, he was able to find me a car that was newer, lower miles and in absolutely pristine condition. Paul treated me with great respect -- something that as a single woman I have found in somewhat rare among car salespeople in the area. This was the easiest process ever! Highly recommend Paul and Wyrick!

Had quite the first car buying experience with these people..... First off it was very easy with…read morethe car buying process; went smooth. When I pulled off the lot after purchasing the car, the check engine light turned on. Texted my salesman and he said to turn around and they would get it looked at. I couldn't because I was in need to drive it home that evening. Week later there was the tire pressure monitor system on, check engine light, all tail lights went out and needed to be replaced and I was putting air in a tire almost every other day. Txted my sales guy again and he said it was unfortunate that this happens sometimes after getting the vehicle off the lot. After he apologized that it should have been taken care of before I had possession of the car; asked for it to be brought back and they would get the items we talked about fixed. They determined that it would be on them and taken care of and they did a good job with the entire process. Overall happy with my good used vehicle and appreciate the help Andrew gave me. He knew I financially couldn't take on the price of the repairs needed so he told me everything was on them. I will tell others of my experience here for sure. If you look into getting a car from them just test drive a vehicle more than once before actually looking into purchasing.... And make sure you ask for Andrew; he seems to be the most outgoing and the willingness to help you.

Purchased my current vehicle from Prince right at the end of 2022. Easy process, no pressure…read morepurchase, great value on my trade-in, nice people and family feel. Andrew was great to work with and ensured I got what I wanted in a vehicle. Corbin added to our vehicle conversations and was straightforward to work with on the vehicle trade-in making that process seamless. Last but not least, Charlie was also great to work with in getting all the financial paperwork set in stone! Great environment and great people at Prince Motors. I always recommend Prince when I hear of someone looking for a new ride.

Purchased a used Subaru Forester 2014 here in great used conduction. Communication was easy and I…read morewas able to handle all my paperwork in their office instead of driving too the Secretary of State. I took my car for a pre purchase inspection and they found no issues after checking out the car in shop. Looking for a great used Subaru this is the best place! The owner Andrew is very knowledge about Subarus and can answer any of your questions.