if I could click no star I would! do not purchase from here! lemon car covered up with bull crap…read morejust to sell it! drove maybe 50 miles and the engine ceased up! the owner wants to repair it! no thanks! screw me once not going to happen again! the karma bus is full right now. give it a minute and it will pick him up eventuall! sad days when you pay for a car and get screwed especially when it's for a college student with little money!

Worst auto business I have ever heard of. It's really a shame on how disgusting these people could…read morebe. Especially one of their mechanics, Adrian. I had two friends come into this place after someone sent out a good word about to them. One needed an engine replacement on his pick-up and had it towed there by their tow truck partner, Guevara Towing Service on May 20, 2020. He was required to leave a starting payment for the labor which was $400 and the towing service which was $150. The job was set to last 2 weeks and once the deadline hit it was pushed back again another two weeks. After 4 weeks, it still wasn't done. Adrian said it'd only be 3 more days, a little longer than expected but not too bad right? Wrong. 3 days later, it's still not done. That's when the excuses started. After that, my friend would call Adrian weekly to check up on his truck instead of driving to A&D. Adrian answered the first couple times and then started ignoring all calls my friend had made. By now it's the beginning of July, over a month since the first deadline. Whenever my friend would talk to or see Adrian and ask about his truck, he'd reply with, ".. this Saturday, you have my word!" Well that isn't much now is it because that went on for another few weeks. Every time he'd show up ask about his truck, Adrian would just smirk and joke about it like he just hustled him for money. One day, in Mid August. Yes, mid August, my friend decides to visit Adrian at A&D. It was the best day, it was rainy but he wanted his truck back. He gets there and asks to see the truck because as you may have guessed, it wasn't finished. He went out to the back to take a look and what he seen showed the type of service quality they give out; as if ignoring calls, terrible communication and broken promises weren't enough. My friends truck had the window half way open with nothing covering, it was in a corner with a flat tire, it was dirty and full of mud, and the worst part, it was NEVER WORKED ON!! After 3 months, it wasn't even touched. After confronting Adrian about it, he had the audacity to say, "I think I'm going to start charging you a parking fee because it's been here so long." Like, how rude, stupid, and dishonorable is that!? Finally after my friend really put his foot down on the situation, Adrian started on the truck; only 4 months late. *Eye roll* Once again he gave a deadline and this time..... It was finally done! On September 17, 2020. Almost 5 Months without his truck and it sat for most of that! You would think after such mistreatment and lying, the least you could do is give a discount right? Nope, another $1200 were needed to be paid. My friend paid it even though he didn't think it was fair, he just wanted his truck back. Now you think everything is good, the truck is finished, end of story? Nope. There's more. Once leaving the lot, the truck idled super hard and it couldn't stay on without pushing the accelerator. It was a really rough ride home and honestly a scary one considering the US-131 had to be taken. Once getting home and stopping, the engine shut off in it's own.The hood was popped open and so began the inspecting. First thing checked, oil dip stick and guess what? Could even tell if there was oil. It was super low. Next transmission dip stick, just in case right? Well it had None! (Or so it looked like) He had to fill it up himself! Like what the hell!? What kind of work was actually done. Shortcuts were definitely taken and it shows. This business tried so hard to make a huge profit but couldnt even do the job right. After reaching out to Adrian to say something about it. No answer. As of today, his pick-up still sits because he can't afford to put more money into it. These people take advantage of you and your trust. There are pictures to back up this story and how my friend was F-ed over by this business. The other friend bought a truck cash ($2000 plus $500 for labor) from the dealer side of the business with a promise from Adrian himself that it'd be done within a few weeks also. It has been in the same spot since July. It's stuck behind two semi trailers and Adrian refuses to work on it. I advise, DO NOT take your vehicle here for any type of work. It is not worth your money or your time! Pay a little extra to get the job done right some place that is actually reliable.

Eric and LJ are one of a kind they really take care of their customers I will use the auto shop and…read moreStehouwer for all my car needs these guys stand behind there word

From the owner: Stehouwer Auto has been helping people for 34 plus years with honesty and integrity. We offer…read morefinancing for everyone regardless of credit. We buy cars too!

My fiancé came in yo look at a car she found on Facebooks Marketplace and they raised the price on…read moreher. They also claimed they put a new engine in the vehicle, but that was never mentioned in the ad. I also noticed that the person that listed the car stopped messaging her on Marketplace so she could not rate them on Facebook. I read the other review on this place while sitting in the office there and it seems to add up. Bring a mechanic with you, if you can, before you buy anything here.

Not very happy with a purchase bought a 2015 subaru outback on the Oct 29 2025 was bamboozled i…read moreknow it's an as is sale but very misleading on the the problems the car had. i brought my scanner. scanned it no codes what so ever they cleared codes before I drove the car everything seemed good after 3 cycles codes started coming up and the very next day car was having problems starting took it to lakeshore subaru $12,000 in repairs they quoted to just get the car to start . that's not even the valve body replacement cost . Oh the carfax report was bogus 54 entries one owner got ahold of fox subaru to ask the car got the full report and maintenance records the previous owner declined repairs of what was recommended the valve body in the transmission to be changed. catalytic converter needs replaced maintenance records are a sham. They bought from fox subaru as a vehicle that needed lots of repairs either fox subaru never informed Driver's source of the problems or they did and they just cleared codes and detailed it to look great now I have a car can't even drive becuase of all the problems that was hid and never disclosed took all the money for a car that needs to be in the scrap yard .. if you knew about this you done us very dirty make it right with us man we made good on our part now make good on your . I would never recommend anyone to buy a vehicle from you .

My husband and I visited this lot with a widow friend who was looking for a vehicle since hers had…read morebeen totaled in an accident. Everyone there was so helpful. She found the right size vehicle within her price range, model year, and mileage. They let her take it for a test drive on Friday but she wanted to pray about it over the weekend. When she called on Monday to tell them she wanted it, they let her put a deposit on it via credit card and she picked up the vehicle on Tuesday. They were very helpful and not pushy at all. We have several friends who have purchased vehicles from them and they all had good things to say about the folks at Reisma which is why we went there. Great folks to deal with!

From the owner: Products: Buick, Chrysler, Dodge Minivans, Electric…read moreVehicles, Ford, GMC, Honda, Infiniti, Jeep, Minivans, Subaru, SUVs, Trucks, Used Chevrolet, Used Dodge, Used Nissan, Used Subaru, Used Toyota, VW, Commercial Vehicles Services: Auto Electrical Repair, Auto Service, Brake Service, Car Loans, Engine Diagnostics, Engine Repair, Extended Term Loans, Financing, Flexible Financing, Oil Change Service, Pre-Owned Vehicle Inspection, Pre-Owned Vehicle Sales, Preventative Maintenance, Secure Credit Application, Trade-In, Trade-In Appraisal, Trade-In Valuation, Vehicle Condition Transparency, Warranty Transparency, ”Find My Car” Tool, Used Vehicle Sales Brands: GMC, Honda, Toyota, Jeep, Ford, Chrysler, Chevrolet, Dodge, VW, Buick, Subaru, Infiniti.

Absolutely loved Ty in the Service Department at Toyota of Grand Rapids. He was professional, kind,…read moreand courteous. Thank you for making us feel valued as customers! You are so appreciated!

It took five hours for me to End up with a 2023 Toyota Corolla Cross and I HATE it! I called the…read morevery next morning and was told I'm Stuck with it. They've serviced it and nabbed my Book on it and replaced with a hybrid book. Yesterday the darn thing WON'T Start! The EPB didn't disengage properly. I'm STUCK here! I'm SO Disappointed in Toyota! EVERYTHING's Going to Hell and NO One Cares Anymore.

I would say less than 1 star, they had a truck advertised I was looking at. I tried calling at 9:00…read morewhen they are supposed to open, tried every 15 minutes, finally, at 10:15 Joe answered. I told him I was interested in the truck, his response was do you need more pictures, I didn't want pictures, I just wanted to make a quick deal. he put me off, said he'll call me back in 40 to 60 minutes, never did. I call 8-10 times finally got through, and he tells me that someone else has put money down and it's in finance, if it doesn't go thru I can have it. I'm ready to pay cash... I asked if he'd know that day, he says, yes, so I asked if he would call me back... NEVER heard from him... the truck is still being advertised. DO NOT do business with them... NO communication what so ever,,, Do not answer the phone... terrible service...

Call people back, and get a phone number that you can actually talk to someone, all numbers for…read morethis business don't even work so you can't reach them by calling, update your website once in awhile

I purchased a 2013 Subaru Outback from them in April. I had an inspection done before buying it,…read moreand one of the issues was the brakes, which AAA said they'd replace. It took almost a month to make that happen (or so they said; the corrosion on the rear discs indicated otherwise). The transmission went at the end of September, and when my auto body shop was repairing that, they noticed the brake pads were low, and the brake light just came on, so I have yet another significant repair to make, one which should not be the case if they had done the job properly at the dealership. So yeah, I will never buy from them again, and I strongly discourage anyone from going there at all.

There is absolutely nothing good to say about this place. STAY AS FAR AWAY AS YOU CAN. We are out…read more$6k and the truck died FIVE miles from their dealership. They locked me out of the office so that I couldn't confront them since they have had my truck for a month stating they are fixing it. tried to put zero stars but it won't let me.

After a long time search for a certain vehicle I did do some searching for my best options to…read morepurchase a vehicle with the features I wanted. I initially inquired about a vehicle at Harvey Auto but the price was just to high and didn't make sense for me. With some advice from Harvey's car salesman "Matt Fox" I tried to get the best rate financing for myself. His knowledge of the business helped me in finally making a decision after a month of dealing with dealerships onsite and online. I had some great communication and up front details about purchasing. No pressure, but he did get me to a point where I needed to be in order to purchase. I flew into town and he gladly picked me up at the airport, much appreciated! Upon arriving and my final checks on the vehicle he did everything I asked before my drive home to bring my wife the vehicle she's been wanting. She loves the vehicle and couldn't ask for a better experience with Harvey Auto Outlet and have to give a BIG thanks to Matt Fox for helping my family out and working everything out on his end!

I recently bought a car from Larry Slotsema at Harvey Lexus. He was low pressure and very…read moreknowledgeable. Overall great buying experience.