Almost got hit by a tow truck today they were on their phone, pulled up and confronted them. They…read moretalk shit to me and threaten me. I'm making a police report about this. It was too. Hispanic males called the company to make a complaint. Spoke to a gentleman who claims to be the man and hung up in my face, do not go to these people.

From the owner: family owned and operated, customer is first priorityread more

Fair, friendly and knowledgeable. His advice saved me money. Will definitely call againread more

Let me set the scene: rush hour traffic, on an overpass, and my car decides to audition for Fast &…read moreFurious: Wheel-less Drift Edition--yep, lost a whole wheel and nearly launched myself over a concrete guard rail. Enter Brandon, my roadside MVP. This guy showed up like a tow truck superhero--cool under pressure, professional, and somehow managed to rescue both me and my pride from the jaws of total embarrassment. Navigating rush hour chaos, he got my busted ride safely towed and back to my place without breaking a sweat. If your car ever decides to pull a stunt straight out of a Michael Bay movie, call Brandon. 10/10 would trust him with my life and my wheel-less car again. Thanks, man--you did me a solid!

While I did not technically get to use their services, they were very quick in response and I just…read morewanted everyone to know that. I had a hankering for Spaghetti, and decided to hit Walmart to get my ingredients real early in the morning, before a snow storm was to hit. I go out, warm my car and get on my way. A minute into my drive, my sensor goes off stating that one my tires is only 9 psi. WHOA. So I make it back home and park, and then check out all my tires. Sure enough, the back right tire was "hissing" and I could see there was a shard of metal sticking up out of it. Dang it.....No spaghetti for me. :( I check my trunk to see if I have a donut and jack. YUP YUP. But, as a failsafe I check yelp to see if there are any tow services around, just in case. I found Gotcha Towing and sent them a message. Quick response in under a half hour of the quote to put on the donut, if I needed it. The snow started and I chose to hold off on putting the donut on until it stopped. I did not have wheel chocks, so I thought I might have to get her towed anyway, but luckily my Awesome neighbor helped me out and we put the donut on in about 10 minutes. So, I did not need Gotcha, but they were very quick to respond and I really appreciate that so much. If I ever need their services (hopefully NOT), I will be sure to reach out, the are pretty cool. And I did get my Spaghetti after all. Thank God for Deidre from Instacart! Appreciate her too! ;)

Won't release cars to lien holders and won't respond to messages (calls or emails) Do not use him.read more

Richard was the most kindest person we could have called on a Sunday, we had a flat and our lugnuts…read morewere completely stuck on, we tried for an hour before calling. He got there and where most people would have turned us away or given up, he went above and beyond to make sure we were taken care of. We got the flat taken off and our spare put on and i'm so thankful! 10/10 would recommend!

He is absolutely the best. I think for this kind of services, you'd want it from the trust-worthy…read moreones and he is no doubt one of them. My car broke down because of my transmission. He came quickly and checked my car carefully to see if he could fix the issues before towing it to a shop. He really went above and beyond on what he does, and I could never ask for a better person. Totally and wholeheartedly recommended!

Back in February, while I was inside my workplace, Cantu wrecker towing service towed my car,…read morewithout even checking a vin number or license plate number, I went out after work and noticed it was gone. I was in luck that a police officer saw the company that got it, we called them from the police station, they explained that it was an accident???? and would bring back the car. 4 hours later, it was brought back, and the rear end differential went out of my car from them dragging it off their tow truck! So, the owner said he would make it right, got me a rental car, pay for the damages and I took my car to a mechanic of my choice. It's now been over 4 weeks, my car has been fixed for over two weeks but owner of Cantu will not go pay for my car as of today...3/24/2025 What kind of business can do this and stay in business!! DO NOT USE THIS SERVICE EVER!!!

They towed our son's truck and hit another truck in the process. Come to find out that the truck…read morethey used for towing his truck has no insurance!! This has been so frustrating and THE OWNER NEVER CALLED US TO OFFER ANY APOLOGY!! So we're now stuck with the cost and my son has no truck!!!

Best tow truck company ever! Prompt on time! The fastest tow truck I've ever dealt with!! Only…read morecompany I will ever use!!

Usual summer road trip story. My buddy didn't make it out of Texas before the car died. Geico…read moreprovided excellent service with my emergency road claim. They contacts LAD for the tow. I got several text confirmations they were on the way. The drive called me to let me know his ETA. He arrived EARLY than his ETA!! Got the car to the shop, shop was terrific as well. My buddy is back on the road headed west! THANK YOU TO everyone who provided great service. The driver was wonderful!!

I didn't have roadside assistance. Most tow companies charge $60-$80 for a simple jump start…read more Albert only charged me $40 and got to me faster than I thought he would !

From the owner: To be as cost efficient for us and you, the customer, we only do jump starts at the moment. We…read moretruly believe that Galaviz Jump Start will change the roadside business in lubbock . We look forward to serving you !

So listen... Nobody really loves a towing company. I totally deserved to be towed so my philosophy…read moreis that I'm not going to take it out on the people who are just doing their job and be grouchy Mcgroucherson. When I called the number to report that my truck had been towed they were extremely kind. I called back a minute later to make sure that having a picture of my insurance would be sufficient and they said that was fine. I had to call an Uber to get to the business. When I walked in I was pleasantly surprised that they have a cat that lives in the building! She was really sweet and let me pet her which totally made the fact that my truck got towed a million times better. There is a receptionist with whom I spoke was really kind and we ended up laughing and getting along really well. I appreciated that they just let me laugh about it and laughed about it with me. It made it way easier to accept the $267 fee.

I stupidly got my car stuck on a curb on the side of the highway. My car would not come off as it…read morewas stuck almost to the back of the tire. R P,s Towing was the cheapest and the most reliable to get my car off without scraping the oil pan underneath. My car insurance was going to cost $235 but I only payed $75 with R P's towing. The guy that helped me was very kind and well experienced in operating the tow truck. He also took a look after getting my car off of the curb. The lady that called me to was very efficient and got a driver out to me right away! 10 out of 10 would recommend!