Let me set the scene: rush hour traffic, on an overpass, and my car decides to audition for Fast &…read moreFurious: Wheel-less Drift Edition--yep, lost a whole wheel and nearly launched myself over a concrete guard rail. Enter Brandon, my roadside MVP. This guy showed up like a tow truck superhero--cool under pressure, professional, and somehow managed to rescue both me and my pride from the jaws of total embarrassment. Navigating rush hour chaos, he got my busted ride safely towed and back to my place without breaking a sweat. If your car ever decides to pull a stunt straight out of a Michael Bay movie, call Brandon. 10/10 would trust him with my life and my wheel-less car again. Thanks, man--you did me a solid!

Fair, friendly and knowledgeable. His advice saved me money. Will definitely call againread more

I was stranded on the side the road without a lug nut remover and these two gentlemen just happened…read moreto pull up out of the blue. They changed the tire, put on my spare and in 5 minutes I was on the road. Great busines!!! And I highly recommend them if you're ever in a pickle.

From the owner: We offer fast, professional roadside assistance, including flat repairs, tire replacements, and…read morebrake services, all at your location. Whether you need new or used tires, or a quick brake fix, our skilled technician are ready to get you back on the road-safely and efficiently, reliable service when you need it most!

We called and explained we needed a reprogram for keys & parameter reset due to putting in a new…read morebody control module. They sent out a tech who couldn't do the job because he doesn't have his own NAFTA password and didn't have the proper equipment. We had to put the old body control module back into the vehicle & program the keys to the it, since he couldn't do the parameter reset. The old body control module has water damage, which was why we did the repair! So it wasted our time & our customer's time. When we asked the tech why he didn't bring what was needed he said "the boss doesn't let that stuff leave the shop." He then told us we could call and let them know when the vehicle would be in Lubbock and they could program the keys and do a parameter reset to the new body control module...... At a DISCOUNT. Really?! I called for a specific job to be done, was assured it could be done, then had to reverse the repair in order to have keys work for the vehicle and instead of offering to fix the mistake or the unpreparedness that cost our customer & us time and money free to make the mistake right, we get offered a discount?! When I asked for the boss's name we were told Josh, but if you call and ask for him, you'll probably be told he's on a run, he doesn't answer calls because of telemarketers.....

Anytime unlock has made several keys for different vehicles and locks over the last few years …read more They are fast, friendly and get the key made correctly every time . I will continue using them for all my keys .

Almost got hit by a tow truck today they were on their phone, pulled up and confronted them. They…read moretalk shit to me and threaten me. I'm making a police report about this. It was too. Hispanic males called the company to make a complaint. Spoke to a gentleman who claims to be the man and hung up in my face, do not go to these people.

From the owner: family owned and operated, customer is first priorityread more

I drive a tour bus for a country artist. This morning unfortunately when we were leaving the hotel,…read morethe bus batteries were dead. I reached out to Read Raider for a quick jump which I knew would be expensive. However, unfortunately, it's one of those things you have to do from time to time. I was told they'd be to me in 30 minutes. The shop was seven minutes away. When I called back an hour and a half later, I was told the driver was on the way. Listen I get it sometimes things happen and you can't be there as quick as you thought. This is not the issue, however. A tour bus like many large vehicles are a 24 V system. Which was identified to them when I called. You have to have a 24 V system or a 24 V jump box to jump that vehicle. Upon the drivers arrival, I asked him if he had a 24 V jump box he said no, but he could do it off of the little truck. I let him do his thing after an hour of him trying he started taking the batteries apart and trying to charge the batteries separately. Which was not working at all. I told him to stop doing what he was doing and we had to figure out how to jump this 24 V system. We were on a time crunch. We were working on three hours at this point from the time of call. After you tubing and googling, he came to the conclusion he couldn't do it. He then tells one of my crew members he's headed back to the shop to grab the 24 V jump box. After him not showing back up for a half hour and no one answered my phone calls. I made a phone call and was able to find someone that could come jump me off and it only took 30 seconds to do it. If you can't do something, don't say you can if you're having issues, just be honest, wrecker companies, and roadside assistance, tow companies, such as these give all tow companies a bad name this I know due to being a tow operator that runs heavy in another part of the state and have been a tow operator for a very credible company for 15 years on the side when I'm not driving buses. It's unfortunate people like this exist. I would not recommend this company to one person. Please choose another company before using this one.

A few days ago (Tuesday, Aug 26), I was driving South on North Frankford Ave. behind a tow truck…read morewith your logo on the door to the cab. This was between Clovis Hwy and 4th St. I tried passing the truck using the center lane (yes, I know that technically that is not legal because that lane is only for making turns --- I was late for a night shift and in a hurry) and the driver swerved over to block me! When I reached the light at Frankford and 4th, he was in the lane to the right of me and was yelling and honking his horn. I did not make eye contact or respond --- how would that have helped? The driver then turned right (West) onto 4th street. I realize that I may have annoyed your driver by trying to pull around and ahead of him, but his response was on the "road rage" side. I'm sorry if he was having a bad day. What if my need to hurry to pass him was a real emergency, or I didn't notice him swerving into the middle lane? I did not see a license plate on the back of the tow truck. Strange and scary.