I've been using Christell's for many years, service is always good, the flowers have always been…read morebeautiful and on time. Price is comparable.

I've been using Christel's forever! I've been in Killeen since 1960 and when I was in high school…read moreall my mums for football games and birthdays came from Christel's. Their arrangements and flowers are always gorgeous!

Amazing place! Such great experience and friendly staff…read more. you don't feel rushed when trying to figure out what flower arrangements you would like! So much verity as well I would recommend everyone and anyone to come to this place!

Very disappointed customer on Valentine's Day. I completely understand the volume on this day,…read morehowever the reason I went with Divine, is that they promised on the phone at the time I ordered that my order would get to my sweetheart by 1pm. Instead no call, no show. When I called they said it's leaving on the truck now, wait now? It's 1:45pm, and now no one is home until midnight. What a day to ruin a special surprise for a $176 worth of flowers on a very special occasion. I do not recommend ordering here especially if you're expecting a on-time delivery as they lack communication.

Honestly these are the best flowers I've purchased in this area the two years I've been here. I…read moredon't know why I haven't shopped here before. They're beautiful in sight and quality. It's been two weeks today since I purchased them and the flowers are still blooming. Definitely worth the price and I plan on purchasing from them again

[ETA: I got the owner on the telephone Tuesday morning. I explained that I preferred a refund, and…read morehe got ugly and told me he was going to issue a refund and hoped he never heard from me again. Never gave me the opportunity to inform him that I would happily have amended my review in a positive way to indicate his cooperation. Instead, I dinged him one more star because he was very crass. Again people - - Customer Service!] My husband ordered flowers online because he was out of town on business and it was our 22nd anniversary. Those flowers cost $213.78. (My husband does not normally do that, but he did.) The flowers were pretty but NOT $200 worth of pretty. But as I was a wedding planner for some 22 years, I know how to care for cut flowers to keep them alive! However, these lasted exactly 3 days. It was demoralizing, considering their cost. I tried over a span of several days to call the florist and could not get a body on the phone -- nor did they have VM. Finally did get someone on the line a week to the day after their delivery. The lady assured me that I would have brand-new flowers the following Monday afternoon, as this was a Friday afternoon. Monday came, and I called mid-afternoon to see if I could get a more specific delivery time, and she said they would be here by 5 PM. It is now Tuesday morning, and we've received no flowers nor contact of any kind. Customer service has NEVER been more important than it is these days. We will request a refund this morning from the florist. If they don't cooperate, our credit card company will certainly comply. These people seem nice over the phone, but I guess they were just too busy yesterday -- during the busy floral-business time that is the last week of August. Because her excuse for the flowers' short life was that we ordered them on a Friday. When he actually placed the order on Wednesday. (And why would Friday versus Wednesday matter anyway?) As I said before, customer service is so important. I will spend more at another place versus spending less at a place that doesn't care, and in this case, $200 worth of flowers should have pretty much served me breakfast in bed with a smile. Especially in Killeen, Texas.

I do not recommend this florist. I ordered through Ava's Flowers and this florist picked up the…read moreorder. The order was a day late and the florist called my sister to tell her (they were suppose to be a surprise) and I did not receive any word from the florist themselves. No email, no call, nothing. Then when they arrived they were wrong - BRIGHT ORANGE AND PINK instead of pastel and neutral like I ordered. Called the florist to ask why and received quite a bit of backlash with the phrase "I can't carry every flower" mentioned. Not a pleasant experience. Again, would not recommend.

From the owner: Specialties Custom Floral Arrangements, Gift Baskets, House…read morePlants Products Antiques, Candles, Funeral Florals, Gifts, Home Decor, Seasonal Florals, Sympathy Florals, Wreaths Services Weddings, Floral Delivery, Event Florals

Beautiful flowers! So fresh and fragrant! Thank you so much! Always delighted with your service as…read morewell!

If you have any floral needs this is your only stop. We had them do our wedding and they took some…read morevague guidance and put together what we could only imagine was the best floral arrangements we could have asked for. They are very friendly, helpful and we will only use them in the future.