I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

I highly recommend this company. It will be a great experience. Steve, our Sales Rep, set us up…read morewith exactly what we wanted and needed at a fair price. The office staff was amazing at communication as the process took place. Scott, David and Brian are an incredibly efficient installation team. A great way to do your business with local & family owned.

Family owned local company who provides exceptional customer service and trust work thy employees…read morein the home. Their prices beat large competitors and it's a plus to get to know the employees because they have all worked there a long time. I'm a stay at home mom and have always felt comfortable having them in the home while I'm here alone with the kids.

owner showed up almost immediately and had a solution for our issues. He was friendly and quality…read moreof work is top notch. Most important was he gave me all the info I needed to make an informed decision whereas other companies just wanted to sell me the most expensive option.

They came out right away and adjusted my sliding glass door. Got the handle reinstalled and lock…read moreworking. They also fix garage doors and they're locksmiths.

After 10 years in our house, it was finally time to replace our (already old) windows. I researched…read moremultiple companies and sat through a handful of unnecessary dog-and-pony shows before ultimately settling on True Crew. Our house is ~120 years old, and we've worked with many contractors over the years while renovating and updating. True Crew has been hands down our best experience. They were attentive to our needs, and helped guide us to wonderful new windows and front door for our house. Their communication was top notch, and when they said they were going to do something, they did it. Their pricing was extremely fair, and they didn't use the same high-pressure or gimmicky tactics that other companies used. The guys who handled the installation were friendly, prompt, and took extra care to ensure every window and the front door were properly installed. Honestly, I can't say enough good things about them. If you're shopping for windows, save yourself the sales pitches I endured and call True Crew. You won't regret it. 10 stars.

Reviews looked good, so I called to have someone come out to give me an estimate. Had a nice…read moreconversation, told him my availability and what I needed, He didn't have his calendar with him but assured me that he would call me later THAT day to give an appointment. Never did get that call. Cancelled the estimate. Reasoning: If you don't do what you promise while you are trying to sell me something, how unreliable are you going to be once I sign on the dotted line?

I had an issue with aftermarket auto glass for my classic car. Paul was able to make new glass that…read morefit at a reasonable price. Highly recommended!

Seller advertised a white storm door with a full glass panel. It was a white, Larsen door. White in…read morethe ad., with full clear glass panel. This one matched the one replaced after storm. When we went to get it, I went to the address given and was directed to a unmounted grey door and told that is it. Since I didn't know if my wife approved PAULs changing the gray door for white door so I picked it up. Apparently, Paul had sold the other door and sold us a grey one we didn't need, and couldn't use and did not want. The mistake was readily apparent when we got home. We notified Paul immediately but he has chosen to ignore us for a paltry 60 dollars. The issue isn't the money, the issue is if this business man would improperly take 60.00 by false pretense, either he is not a good business man or he effectuates profit by deceit. Paul, can't you be a decent person, be a honest guy and correct your errors. Q: Why would someone trust you on a multi thousand dollar order if you can't be trusted in a small transaction, what would you do for more money? I WOULD NOT HIRE YOU AFTER THIS FRAUD!

Everyone was nice and respectful. They did a amazing job on installing my windows and sliding glass…read moredoor. You can really tell that they really care for their customers.

These guys were great to work with! I had a window-replacement project that others couldn't fix,…read moreand they came in at such a reasonable price, were so professional AND, the guy who fixed the window noticed one of my other window screens was broken - and fixed it too! I'd work with them again for sure!

We were so excited to start our next home improvement project with new doors. We've had windows…read moredone previously with Champion a few years back and it went good. So, why not, let's get doors. I am about 3-4 payments made and still do not have a complete project. They measured wrong and my French Doors do not have the storm doors needed to protect the frame from the elements. Our installer was awesome...but he can't complete a project without proper supplies. We've called for follow up...waiting for a complete call back as to why there's not a rush on our storm doors. WHY???? The install date of the doors was pushed back a couple of times...my payment wasn't! I'm deeply saddened with this experience...thought I'd found a trustworthy company....only to be just another commission for a salesperson we will never hear from and will not advocate for us. Looks like they are getting their money and just don't care. I referred a friend and wax supposed to get an incentive...well that never happened...was told their salesperson never wrote it up. Once this project is done...back to the drawing board for another reliable and dependable company for our future projects.

First time I bought windows from them it was a fantastic experience. The second time has been a…read moredisaster. Hey there! Ordered windows Feb 1. I still don't have them. This has been way longer than the 8-12 weeks I was told to expect. The man who can to measure the windows refused to call me to schedule. He would only speak to my husband. Then he was a NCNS and then he just randomly showed up at my house one day dressed like a slob. Then he apparently measured the windows wrong. Found that out on the first install day. Rescheduled. Then the second install day was cancelled because they didn't get the job done the day before. Then todays appointment was rescheduled because of snow. That we got over the WEEKEND but I was only notified at my appointment time that we would need to reschedule again. Will I EVER get my windows? I don't know. I can't cancel my order. They have my money and I have no windows four months later. All I get is sorry and excuses and I'm out over 2k for windows I don't have....oh and emails everyday offering sales on my next purchase from them which after this one, will be NEVER.