We had windows and our doors replaced by Fadely. While the windows seem to be install correctly, it…read moretook way over what they said it would take. The two guys would come for a couple of hours and then leave. The doors are other issue all together. We had all our exterior doors replaced and a screen door added. The screen door fell apart within the year. The front door has warped and we are unable to open it. Another doors on the garage wad not properly install and did a quick fix. If I would do over again I would have gone with another company for the doors. The windows they seem fine just the length of time to get them installed.

My overall experience with Fadely Home Design was excellent. Chris measured my 10 upstairs…read morewindows, addressed all my questions, and provided a fair estimate in a short amount of time. Other companies I contacted delivered high pressure sales and inflated the cost to appear as if they were providing a tremendous discount. Mike, and team, were able to install the windows under extreme winter weather conditions. Everything from ordering the high-quality windows, to delivery, to installation were handled in a professional manner. I highly recommend Fadely Home Design.

Sunshine Windows and Doors installed a Patio Door for me. They were able to install…read morein a shorter time and for best price than 4 other companies who gave me estimates. Would highly recommend them.

I reached out to Merrifield exterior because I have some windows that are failing. Everything was…read moreeasy and everyone I've dealt with has been great. Definitely not heavy on the sales pitch. For 7 windows (1 circular decorative window, 2 tempered bath windows and 4 double hung windows) was about $7.7 K. They also offer financing. They gave me a general timeframe for receiving and installing the windows. I'll update this when I have the windows installed.

I am so impressed with this company. The whole process was a really great experience. From sales…read morethrough the lady scheduling and the installers. Very polite, very professional and they did an awesome job cleaning up. HIGHLY recommend! I love my new door!

Very poor customer service. By the a.ount of sealing tape I have had to use, I am sure they are…read moreusing the lowest grade of windows available. After many calls for help that were NOT returned, I stopped calling. Not to mention the installation crew managef was VERY RUDE.

A+ The process of updating your house can get pretty…read morestressful, but the crew at Window Universe made it easy for us! From explaining what we wanted to evaluate when shopping for windows and helping us decide what would be best for our house within our budget, to the actual install and cleanup, these guys were friendly, professional and efficient. Couldn't have asked for a better experience!

in short, window makeover windows fail after 5 years…read more well, it appears that window makeover isn't any better than any other transient window company. i have had window makeover repair and replace many of my windows over the past five years and the first window that i had replaced now is rotten. and window makeover is standing by their 5 year warranty and not fixing or replacing the window. Exactly at 5 years the window needs to replaced. Also all of the repaired or replaced windows will probably need to be replaced as the windows get to be 5 years old. Also don't count on getting records or proof of purchase from window make over because they have changed software and they don't have old installations.

I had the estimator come out and look at the condition of my windows and sashes; very professional…read moreand very fast in getting back an estimate. Tried to call the company to schedule this work and no one answered the call (tried twice) so I left a message. Did not return my morning call until the afternoon and then no reference to what took them so long. Not sure I will go with them if they can't even be contacted to give them the work!!!

Although the process was lengthy and minor issues had to be resolved these guys (and gals) stand…read morebehind their product and installation. I would recommend them and also would use them again if needed.

I have been a customer for Blair Windows for many years. Great service! The quality of their…read morewindows and doors is great! I'm so glad I went to a family owned business instead of a big box store. They were professional, timely, and very knowledgeable! They also have a wide variety of options featuring the latest trends and a great show room to help you narrow down what doors and windows you'd like. Definitely recommend them to anyone!

My story with Mr. Window is a little more complicated and drawn out than atypical jobs…read more I signed the contract to have windows and 2 doors installed in 2020. During that time frame between Dec 2020 through July 2021, I went through a divorce, caught long term COVID and wasn't able to work from November to March, and injured my back at work causing me to retire early in May 2024. I remained on disability until May when I retired. Luckily, because of lack of knowledge on Joe's behalf, the front door was incorrectly measured and the bay windows were unable to be installed as they "needed a header" which Joe was going to charge me an additional $4000. I informed Joe I wasn't going to pay the extra money as I had asked several times during the consultation visit if bay windows could be installed. Joe confirmed they could. Joe eventually asked me to pay half , which I reluctantly agreed to. My finances became a struggle so I had to inform Joe I couldn't complete the project at that time as I didn't have the money to pay. We worked out a monthly payment, while it wasn't much, it was at least a good faith showing that I was trying. Finally in the fall of 2024 I was able to move forward and complete the install of 2 bay windows. The door had been written off as undoable. During this time period, I had to have one window repaired, a back door looked at (which is still not fixed and is way out of adjustment), trim around the window and doors (inside and out) missing or has blown off, windows that leak air terribly, and siding that has come loose. To Joe's credit, he was somewhat patient about the delay (what could he have done besides taken me to civil claim court which I had no money to pay him anyway). However, I asked for Joe to come out and do a walkthrough, which was declined as he was "too busy". The bay window project took from the spring of 2024 to fall of 2025 to complete (and is still not properly completed). I called the office and spoke with Andie (who is a very sweet and friendly lady that does her job well), about the issues. The siding was reported to them back on January 19. It was their choice to wait until it warmed up to do the work. Now, Ol' Joe is wanting to charge me $250 the first hour/$199 an hour thereafter, to fix what he couldn't get done correctly in the first place because "their warranty is only for a year after install". Keep in mind, Ol' Joe hasn't spoken to me since he collected the money. He has poor Andie do his dirty work. I would be very very cautious using Mr. Window. Ol Joe can't keep installers because he treats them so poorly and is so difficult to work for so who knows how many installers you may have on your job. He doesn't stand by his products or is labor. If you have a problem and it's out of his timeframe, you'll be paying him big money to fix his mistakes. I will never do business with Mr. Window again. Go with a more reputable and customer oriented company.

In September of 2023. They mismeasured the window so they had to add additional framing. And…read morebecause of this, they had to use this peel and stick vinyl trim on the inside to hide the additional framing. It looks horrible and does not stick very well.

They came out right away and adjusted my sliding glass door. Got the handle reinstalled and lock…read moreworking. They also fix garage doors and they're locksmiths.

The people you interact with aren't the easiest as I requested a quote for a new rail, new rollers…read moreand then added a lock mechanism (which would not stay in the door as it seemed like the spring was worn). It seemed like they didn't even read my online submission as they called and immediately tried to schedule an appointment without providing a quote. After declining a $600-$800 amount, we hung up. I then received multiple phone calls from a couple of different people and agreed upon a $500 = tax for ~$542 to replace the rails, rollers and fix the locking mechanism. When the apparent "unrelated" worker showed up, he informed me that they did not replace rails (Youtube videos showed otherwise but regardless...) but he would clean it. When he had completed the roller replacement, he was unaware he needed to fix the locking mechanism. He then replaced it as it was a mechanism that had to be replaced vs. repaired as it was enclosed. When it was all said and done, the rollers were replaced and the lock was replaced but the rail was not replaced and I was charged ~$30 more than agreed upon which was already higher than I thought it should be. The worker was excellent but the rest of the experience was lass than desirable in my opinion.