Initially, I was very impressed with the responsiveness of Rolando, who is very good at…read morecommunicating both via phone and text and he came to my house to do an evaluation of the pool refurbishment/ remodel project and appeared very very knowledgeable, and personable.

He was unable to complete the pool in a timely manner and eventually had to find another contractor…read moreand tear out some poor workmanship.

without being one of their regular clients, John has come out to my place to help with a problem I…read morecouldn't solve by myself. He explained the problem, fixed it and not once tried to talk me into signing a service contract. Amazingly professional, friendly and neighborly service. I can only highly recommend this family business, which is second to none. Thanks again John, Janie and Lia

Great customer service and John is very knowledgeable! They are my first call for any spa or pool…read moreneeds.

This is my second review for M&M's Pool Service. Years have passed since my first review and I'm…read morestill pleased with the prompt, competent and careful service that M&M's Pool Service continues to deliver.

We had hired them to do 3 pools. One pool, at our residence in BDCC and the other 2, in La Quinta…read more They started on 2/23/26, at 7.20am, at our residence and after they came 2/26 at the same time, I asked them to make it later as it was just as I was getting up and ready for work and it was invasive. They said that might not be convenient and would let me know. On Sun 3/1 at 5.30pm, I rec'd this letter: "Hello, It won't be possible to change the route. I apologize but you will need to find another company for all three pools . At Martinez you have too many cracks in the pool and per Mauricio pool looses too much water and will make us use a lot more chemicals. Sorry for this but I can no longer help". I'd told them that the filter had been replaced on 2/27 and the water hadn't been on and I would have helped on any extra chemical expense. I'd told them the situation with the filter when they started. But she didn't bother asking and just left me stranded.So they behaved in a very inconsiderate and unprofessional manner. And, they misdiagnosed what was going on with a pool. If everything is simple, and they can do it their way , they're probably fine but their priority is themselves, not the customer.

Kris and his team are great! They removed my cracked pebble tech and replaced it in 3 days. They…read morework fast and get the job done right for a very fair price. I highly recommend them!

We've had an excellent experience with Chris aka Krispy's Pool Services. He is reliable,…read moreknowledgeable, and incredibly thorough every visit. Our pool has never looked better, and he takes the time to explain what he's doing and why, which we really appreciate. It's clear he takes pride in his work and truly cares about maintaining the pool properly. Highly recommend! He also recently did our pool remodel and we love it! I spent nearly a month vetting contractors in the desert area. His price was fair, and accurate, compared to others. I appreciate his honesty and transparency and very good communication.

We are very pleased with the service provided by this company. Our technician Oscar is excellent as…read morewell. He is on time, courteous and thorough

By far the worst paying and overall worst job I've worked in before. I worked there for two months…read moreand had to quit after the owner Pete cussed me out for not fully understanding the pool business, even though my training was all in one day and he'd get irritated when I'd ask questions. My coworker Sandy would leave me in the office for 2 hours at a time to go hang out with her sister during work hours, but then later snitched on me for using my phone. I was using my car for my role in this company and was pretty much poorly compensated for it. I understand it's an up and coming business, but I for sure know that treating employees as he did is not ok.

We arrived at an Airbnb for a friend's 40th birthday party. Unfortunately, we looked outside and…read moresaw that the pool was very green. After some quick online research, I knew that this was not safe for swimming. I proceeded to call multiple pool companies to see if anyone could do an emergency service. Since it was a Sunday evening, almost no one picked up. And the two people who did said they couldn't come. Fortunately, I was able to talk with Priscilla at Ortiz Pool service. She was extremely accommodating and asked for pictures of the pool. After I sent them, she quickly responded that she could send a person out to us within 90 min and gave us an accurate quote for service. The serviceman, Julian, was extremely professional and took care of the problem quickly. An hour or two later, we were all enjoying the pool. Ortiz pool service saved our trip!

From the owner: Lets get your pool looking great again!read more