Another review, as I just had one of the best interactions, EVER, with this location…read more.. My daughter's car had a coil pack replaced in Starkville, MS on December 10. On January 5, the car started running rough again, so we dropped the car off for service. They called on Monday to tell me that the new coil pack had "gone bad." After some discussion (I didn't want to pay for something that was still under warranty) and a few phone calls to the mechanic in Starkville, they were able to warranty the coil pack and replace it for no charge. Chris, Janet and the rest of the crew were courteous and very understanding. They went that "extra distance" to help insure that we were given the best treatment possible. This is why we will continue to use them for all tire and mechanical work - they are highly customer focused!

Never had a bad experience in Niceville Pep Boys. Last week…read morewe needed new tires for Jeep . Best price was found at PepBoys . 2 days later tires are on and we are happy !!!!! Thank you Derrick and Will !!!

I had just left the airport and my front tire went flat. It was after hours and had to leave my…read morevehicle in their parking lot overnight. I called them when they opened up the next morning and he had already put air in the tire to see where the leak was. Very personable and helpful, especially for an auto repair shop. I will definitely be back!

My wife's SUV had heating problems. I called Twin Cities Auto on a Tuesday and had an appointment…read moreon Thursday. This is the 1st time I have used this auto repair service. Robert was very knowledgeable about my problem. Great price for the work completed and done very quickly. He was very respectful and courteous. This is our forever vehicle repair service. Steve

The staff is very friendly and kind,fixed my car right away.i highly recommend them to anyoneread more

G & J Tire Center in Fort Walton Beach is truly a gem! A wonderful family-owned business with…read moreexcellent service. Iris at the front desk was incredibly courteous, friendly, and helpful from start to finish. The service was fast, professional, and the pricing was outstanding. I couldn't be more pleased--absolutely a 5-star experience!

Great experience! Took my Explorer it because my brakes were making noise. They fully explained…read morethat the rotors were warped and could not be turned. Replaced both the front, but they said the pads still had some life and didn't need to be changed. They checked the back brakes as well. I love that they don't push work that does not need to be done right away. Fair price for what they did. Will be back!

I have never really had a great experience here. I chose to come here because I moved from a…read moredifferent state and had Goodyear tires and the 3 year alignment plan. Every single time I've been there (about 10 times in the last two years, with 4 cars) it's been a pain. I always make my appointments on line and clearly select what I need to have done. EVERY time I've been in, the person at the counter relays how busy they are and how things like a simple oil change will take all day. The two more prevalent excuses are 1. We don't see the online appointments until they're made, and 2. We don't have enough people here today. In my last experience, which was enough to trigger this review, I had once again made an appointment online for 9:00am. When I went online to check, the only appointments not available were the 7:00 and 8:00 time spots. The rest of the day was clear and selectable. So I selected. I just needed an oil change, tire rotation, and alignment check. I received a call about an hour after I made the appointment. The gentleman from Goodyear stated/asked, "we've got a lot going on. Is there a better day for you?" No there's not a better day! That's why I made the appointment when I did! Thanks to your history of poor service, I know I have to go a whole day without my car! I took the day off from work. I won't ever go back here. My family will never go back here. We have 4 cars. I'm optimistic that there's another service location in Niceville that cares a little bit more.

Great place , they will make it happen , all types of tire and brake related.. I could not find a…read moreplace for my RV VAN - dodge Promaster 3500 to Balance my tires after getting them rotated. All the big chain stores said no lifts!! guys have the floor Jackson can do almost anything!

Friendly, family business with a long history of personalized service. Reliable and highly…read morerecommended.

My car broke down yesterday right around 5. Fred at the…read moredesk told me he could get it the next day. (Sunday) told me early afternoon. Gave me a call about 11am. Told me the job agreed upon was completed but he recommended an oil change. Even got that done by 12! I thank Fred. Brian and Wayne for getting my car done so fast ! You guys are awesome ! Even my girls said thank you got fixing mommy's car !

I took my vehicle to replace my tires on March 1st.  My vehicle rode super smooth, tires were just…read moreready to replace. James sold me on the Bridgestone tires. All done, nothing said. Ad soon as I left I noticed they were a little loud felt unbalanced. I called and made an appointment to get them rebalanced. One of the techs went with me on a test drive, agreed there was a little shaking in the tires and would rebalance them. Corey called and told me two of the wheels were bent, without getting a chance to respond, he said that they didn't bend the wheels. Said it would have to be a very hard hit to bend those wheels....I told him I never had an issue with my wheels, nor was anything mentioned to me before leaving from having tires installed and balanced. He sent me a video of another persons wheels. I picked up my vehicle, still noticed they were off so I made another appointment and comes to find out. They were unbalanced by .75. While they were being rebalanced, I got to see the wheels off with my own eyes, and I took photos, and video. There were two flat spots, one on each rim.   It was very odd that the flat spot had no marks from hitting anything, but only a distinctive matching flat spot with grooves both matching on each wheel.   I called a few places that fix rims, sent them photos and each one of them told me it was guaranteed done by the tire machine, "TECH ERROR" without doubt, 100%. Wheel was clamped incorrectly, from the inside, casting the damage. Not machine fault, but technician. They all said it was very obvious by looking at the grooves and the size of the flat spot.   It was so obvious they said anyone that sees this that knows could tell you.   Their own words.   I called Tire Plus, spoke to Corey, he denied it could be the machine, I was going to put him on three-way with the owner of one company that fixes wheels.    I wanted to make sure I did all my due diligence and do the right thing before I accuse the shop, but it is 100%.   What's sad, is the wheel repair felt so bad and angry how they denied damages that the owner said he would fox for free.... It was unfortunate that comes to find out. They are out of state. They have the same name as another wheel repair place in town. When I called Tire Plus to see if they would just help and just remove the wheels from me so I can get them fixed, Cory said sure....30 minutes later Corey alls me, told me James said I am not welcome there lol. And that is that there was no words exchanged, no anger talk or anything whatsoever, just straight up bad customer service. I emailed Firestone but have not heard back. Bad service from Tires Plus.

Very kind and helpful and accomplished the needed oil change! Reasonable pricing and close to our…read morehome. Thank you Todd!!!

I would highly recommend Baker Tire for all your vehicle needs. They fixed a tire and checked the…read morebrakes and let me know I needed brake pads. They were able to replace the pads in a timely matter.