Great fast service. Friendly and professional. Pulled in with no appointment and they helped me…read morequickly and effectively, even on a busy Saturday morning. Place was clean and easily accessible also.

I had to get an oil change and they got me in and out within 10 minutes, and also noted that I…read moreneeded some new serpentine belts. I was able to get an appt with them on Labor Day to get the belts replaced. They were so professional and kind to me. I interacted specifically with Dakota and Daniel but the whole staff seems lovely. They're really kind and friendly. I live in Tallahassee but i will plan to get my oil changes in Niceville because of what a pleasant experience I had.

Scheduled an appointment with Niceville Auto asking them to find a noise we we concerned about,…read morecheck our motor mounts, and do a general inspection before we travel back to Michigan. Although they couldn't duplicate the noise they did a thorough inspection at no charge! That kind of service is unheard of in today's world!

we were traveling from PCB to St Louis. even though their break was at 11, they stopped what they…read morewere doing and fixed our tire so we could be on the road add to that, they were friendly and helping the law enforcement with their vehicle. very grateful for them.

I was having issues with my driver passenger and thought that I might have run over the nail . I…read morestopped at B&'M this afternoon before I m off for my 10 hours driving trip. They took me in just right before they closed .They were very professional and very knowledgeable they dtook my tire out and did the testing and everything only thing that they found was just a loose valve on my tire so changed everything and checked again and now my sensors doesn't keep coming off any more . They didn't even charge me for anything . I really appreciate for their kindness and good customer service as a girl who doesn't know much about the car I feel more safe to go on the road trip and will be back for any future services for my tires and will highly recommend everyone to come and support our local business here in Freeport FL.

The staff is very friendly and kind,fixed my car right away.i highly recommend them to anyoneread more

G & J Tire Center in Fort Walton Beach is truly a gem! A wonderful family-owned business with…read moreexcellent service. Iris at the front desk was incredibly courteous, friendly, and helpful from start to finish. The service was fast, professional, and the pricing was outstanding. I couldn't be more pleased--absolutely a 5-star experience!

Fast and professional! Amazing diagnostic assessments! They will find the issues that stump other…read moreshops! Yes, you'll pay for the work, it's not a discount store, but knowing your transportation is safe on the road, and running well is worth the price! They have also looked at my vehicles a few times and told me I'm just being paranoid and there's no real issue- at no charge! Friendly and capable, shop stays clean, and they are highly inclusive in communicating through phone and email about the full scope of recommended services. There have never been any surprises with repairs. What they say is wrong with my vehicles is always right, and the price is the price when they're done. They have taken care of all my family's vehicles, I highly recommend this shop. Don't risk your safety on some back street discount dump of a shop, take it here and stay on the road with confidence!!!

I received a welcome package from the post office when I moved to the area and in it, was a free…read more(or heavily discounted) oil change with Niceville Auto Service. What a steal, am I right! Especially after driving 800 miles for the move, you could say my car was in need of many things. I called and made the appointment a week in advance and they had a very flexible schedule to work with. When I arrived there was minimal paperwork and they even heated up my burrito for me in their staff kitchen! I waited for less than 45 minutes while they did a synthetic oil change and full inspection, for no additional charge. They walked me through all the red flags, what i want to watch and what looks great, on their monitor while pulling my car back around. They were kind, patient and informative. Unfortunately, I am unsure what a full priced synthetic oil change is here but with my welcome coupon mine ended up being less than $40. They took great care of me and were very knowledgable on all things vehicle repair oriented. I would definitely recommend this shop and will be back again, if needed.

This Tuffy location turned my family's Florida vacation into an absolute nightmare with their…read moreincompetence, dishonesty, and refusal to honor Tuffy's warranty. I'm beyond furious, and I'll never trust a Tuffy again after this infuriating ordeal. On June 25, 2025, I had my Escalade's P0332 code fixed at a Tuffy in Glendale Heights, IL, with new knock sensors and a wiring harness using Genuine GM parts. Everything seemed fine until June 27, when, 600 miles into a 1,000-mile road trip to Florida, the P0332 code returned. I tried clearing it, but it kept coming back. On June 28, I brought the truck to this Mary Esther Tuffy and explained that it takes three drive cycles at operating temperature for the code to reappear. They cleared it, claimed they found no issue, and sent me on my way. I had to push them to drive it more, only to discover at closing that they'd cleared a pending code--felt like a deliberate attempt to hide the problem. Within 15-18 miles, the code was back. On June 29, I was at their door at 9 AM. They finally checked and found a bad rear knock sensor but refused to cover it under Tuffy's 12,000-mile/12-month warranty, claiming the Illinois shop was a franchise. This was just three days and under 1,200 miles since the original repair! The manager, John, was completely unhelpful, forcing me to leave the truck to deal with the warranty company. On June 30, I called the warranty company with John, and they agreed to cover the repair, but John insisted I pay upfront because he couldn't send paperwork otherwise. Facing a prepaid parasailing trip with my kids, I paid to get my truck back. Three drive cycles later, a new P0327 code appeared for the front knock sensor. Their mechanic had removed it to "compare" to the bad one and didn't tighten it properly because they lacked a 3/8 torque wrench! John's excuse? He didn't give it "enough oomphs." I told him the torque spec is 15 ft-lbs, and he just shrugged. Later that day, the P0332 code returned. I called their district manager, James Price, who smugly said it wasn't his problem and told me to take it back to Illinois--1,000 miles away--or go to a Mavis/NTB shop. On July 1, I returned, waited over an hour with no updates, and dealt with a mechanic who admitted he didn't know how to test the knock sensor and refused my offer to help. They "fixed" it, but by noon, P0332 was back. Tuffy Corporate promised a callback but never followed through. On July 2, a corporate rep, John, said no Tuffy would touch my truck, claimed they don't do this work, and hung up when I called out their nonsense. I'm stranded, worried about damaging my Escalade driving home. This shop's shoddy repairs, deceptive tactics, and refusal to take responsibility cost me time, money, and our entire vacation. Mohr's Auto in Santa Rosa Beach is fixing what Tuffy couldn't. Avoid this Tuffy at all costs--they're an embarrassment to the brand.

I did not personally get anything serviced here but Richard Jr. from this shop recommended that I…read moretake my 2015 Toyota Prius to his dad's shop (Starr's Auto Repair) in Navarre. The service manager there is Chris Cheeseman. Though I appreciated Richard Jr's love for the 2015 Toyota Prius, I did not appreciate the terrible recommendation to have his dad's shop look at it. Chris called me today to talk to me about my review of Starr's and this is my response: ​Mr. Cheeseman, ​Please be advised that we will not be returning our vehicle to Starr's Auto Repair in Navarre. ​We have authorized and paid for over $2,000 in repairs, yet the initial issues persist. This financial commitment does not account for the additional expenses incurred, including towing from the Midbay Bridge area (Destin/Niceville) and the cost of a rental vehicle during the time your shop was 'replacing' the electric water pump. ​We cannot continue to invest further time and capital into repairs that do not resolve the problem, especially given the significant travel inconvenience (working in Destin and living in North Crestview). We require a resolution that honors our investment and rectifies the persistent mechanical failures. If Richard Jr. could have actually fixed my vehicle at Tuffy since he knows all about the car, that would have been nice. Instead, he told me his dad's shop was more than capable and that is nowhere near the case.

Great and very friendly service. I needed a flex pipe welded, and he was done in less than 30…read moreminutes. Fairly priced. For an auto shop, it was very clean and well kept. Definitely recommend.

Excellent service, took us in for brake service and did a fantastic job for front and rear in under…read more3 hours. Owner is sincere and trustworthy with your vehicle, we are very pleased. Affordable work, you won't be disappointe with the prices

Have taken my vehicles here for ~15 years or so, and have never been let down. Today I drove in…read morewith a damaged tires (got a nail in it yesterday, and a shop in pensocala said it was trashed and needed replacement) I limped the truck back home with a slow leak and came to Kellers to swap the spare onto the bad one and order a new tire. They had the truck in for 10 minutes and then came to tell me it was fine, and they could patch it. He said no way im going to sell you a tire, that one is perfectly fine...... $25 bucks later and I'm back on the road..... Honesty and integrity.... thats why our family will always buy tires from Keller's when needed. Thanks yall!

My daughter had a blow out on 98 - Keller Tires was amazing - assisted me with replacing the tire…read more They went above and beyond in my opinion! Price quoted was what I paid! Everyone was so helpful and courteous! I can honestly say I will come back to them with any future needs! If you want someone trustworthily and helpful - go visit these folks!