For the 3rd time in a month ..my hamburger was pink undercooked…read more. Frustrating..don't they relise people can get sick...ugh ..I just wanted a burger

Jerry's is exactly what you want it to be. Classic diner food. Bonus points for selling a "Mutt…read moreBurger". Service is typically quick, unless you for get to turn your headlights on when you're ready to order (which I have done on multiple occasions).

This location is closed permanently as of today. My husband drove to Goodwill nearby and he said it…read morewas closed and all the equipment was being taken out.

I remember coming in here around January before they were closed for there remodel and I found out…read morea few days later back in January they were shut down for being filthy and bad management, I was trying to order food and sat there for 10 minutes while the old manager Tamara parker was yelling for somebody to give her their number on the phone I guess a customer called and complained and Tamara parked and pam something were just yelling at the person on the phone I got startled and was concerned about them touching my food because God forbid they didn't like me. Anyhow I hear they fired her or at least hope they did along with other management back in January so proud of the new crew and how they've earned their remodel.

This location is always great but I would Love to extend…read morewords of gratitude to Trinity today (I am so sorry if I got the name wrong). I was having a rough day and she told me that I was doing a great job as a mom. I needed that so much. Please make sure that you know how lucky you are to have a such a wonderful and kind person on your staff.!!!

Great food!! Best food in the food court at Beaver Valley Mall. The service is quick and the staff…read morewas pleasant and professional.

I have been going to this location for years, I remember after school Id occasionally go thrifting…read moreat the goodwill nearby and end the day with a big box of fries. The food is cheap and they give you large portions of fries, it's amazing! However, the restaurant is a small to medium size so it can feel tight at times. Today, I visited with my boyfriend because I wanted to show him the places I visited when I was younger. Now, Im not 100% sure and don't want to point fingers, but Im pretty sure the women taking the order were hitting on him while I was standing right next to him. As they took our order, they kept giggling and glancing at each other, as well as eyeing him. When our food was ready, they sang his name in a sing song voice, which in the two years of going here never happened anytime I ordered food. Usually the service here is very friendly and professional, however I was not so sure this time, and if they were hitting on him (which I hope is not true), I find it extremely disrespectful, especially while I was standing right in front of them. I do not hold any grudges against these ladies, they seemed to be in high school and I understand that at that age I was acting immature as well. It just was frustrating having to watch it all go down and quite honestly disrespectful. Other than that, I have had no bad experiences. If you have an attractive partner maybe be on your heels a little bit, but the food here is pretty good for the price!! I would have given this place a higher rating if it weren't for that incident.

Terrible service. Then the owner said to " not let it ruin my day" what an awful response. Whe…read more Someone literally calls, you treat them like crap. Who used to own. This place? They were awesome. Even the employees hate this new guy. Terrible customer service and bad food.

You know I really don't post negative comments but I am so livid! Saturday I was watching the 3…read morekids & they wanted McDonald's ! After the last couple times of raw hamburgers, I was hesitant but that's what they wanted! When I received the delivery order just about the whole order was missing! It included 4 dbl chs. burger, a Big Mac meal, 2 nugget kids meals, a hamburger kids meal & a shake! How can you miss that many items! There were 2 bags! One bag had 2 kids meals & the smaller bag had the drinks for the kids meals. The kids & I seen the driver walking away! He said to me he couldn't take a picture bc he was having an issue with his cell. Now idk if he took the food or it wasn't sent! I called McDonalds they said nothing they could do & i was told I had to call door dash bc it was delivery! I called & asked them to please bring all the rest of order! I was told they couldn't & only would do a refund of missing items. Then I would have to place another order! I asked what about the delivery fees bc if I place another order I'll be charged again! I was told nothing they could do about the fees! Today, I see an email saying they refunded the Big Mac meal but nothing else! I called & was told that was the only thing they would refund bc I had called about a raw item before so they will not honor the rest of the request! This is absolutely insane! Now I paid for food I didn't get! Not only that but if you look at the prices on food if you pick it up or go in person it is a lower price than if delivered! Then besides them charging higher prices on each food item, you aren't allowed to get the offers like the dbl chsbrgr buy one get one for $1. Also get charged delivery fees & service fees! Why would food prices on each food item be higher than if you pick it up if they are charging service & delivery fees? this is fraud to not return my money & not give me what I ordered! The guy today said well we will put your feedback of the issues but that's all he can do! He wouldn't even give me another supervisor or higher up or number to contact about this! Here's a picture of the raw food previously complained about! And this delivery order was $60 & they refunded $12 that's it! I do have the receipt saved!

Me and two of my friends were on break, and we wanted some food, we had walk down from where we…read morework to grab some food and eat. At first there was not many people at all and we order to go, first thing first they told more then 30 mins to get are food ready and it not like we ordered the whole menu we all got a few thing, second of all me and one of the Two other people that were with me have got our food and we was waiting on the three person to get their food as we waited we sat down for a few seconds to wait and we got yelled at for sitting down since" order to go we have to take it to go" so I had explain her what was going and once she said very rudely that we did not need to me here and then i asked her not to speak to us like that since she was older and we were younger and did nothing to her, everyone else was also very rude they were very slow and did not do thing fast at all VERY VERY BAD

I was never refused service based on a hat I was wearing that indicated my political affiliation…read more.. until I visited this franchise location. I was wearing a Trump hat, and was refused service because his opposition was in town. Unless DQ corporate makes this right for everyone, it just lost a loyal customer.

Walked up to door at 8:47 but they close 8:45. Cars in drive thru and people inside. Refused…read moreservice for two minutes, not good for customer service. Thank goodness Hanks Frozen Custard open to day for the 2025 season. Later DQ....

Firehouse Subs Monaca, Pa…read more I want to give a big thank you to Randy for the outstanding customer service with my large catering order today. He was friendly, helpful, and made the whole experience smooth. It's not every day you come across someone who genuinely cares about the customer experience like Randy does. Keep up the great work and Thank You!

Service is horrible- the only thing worse is the subs. My brother ordered online when he got to the…read morestore no one would wait on him & his order wasn't even started. The subs were pathetic-

I came here lunchtime today even though I'm tired I ordered 6 chicken nuggets, double cheeseburger…read moreplain medium Dr Pepper with no ice and large fries it was delicious even though I couldn't finish the fries

Got a coffee and a sausage biscuit here on the way to the Steelers game. Both were fresh and good…read more Service was on point and we were quickly on the road afterwards. Good McDonald's

My family went out to breakfast after doing some banking…read more We ordered some breakfast and some lunch. It's a cute little downtown area. Smash and hash is cool.

Stopped in on a Saturday afternoon and had a great experience with this restaurant. Great…read moreatmosphere, good service and pretty good food. All a winning combination for a Saturday lunch.