I rented an Iridium 9555- which was the phone suggested by the sales rep- since we were going to…read moreNorthern Canada- First- the charge cord that was supposed to be used for a car didn't fit the phone- Second- 80% of my calls and over 50% of text messages either didn't connect or were ended remotely or they couldn't hear me or failed to send- The most outrageous thing- a little water spilled on the phone- it stopped working- we didn't drop it in water- a little water splashed on the phone- the screen fogged up and the buttons stopped working. WE put it in rice for 2 days before I could send a text and another full day before we could try a phone call- Now they want to try to charge me extra for 26 min. over the 60 min. package- When I tried to call about this they said they would transfer me to billing and then hung up- Go to another company- this was a waste of money- Jim Simone Order #340215

Great knowledgeable salesman who always answers the phone. Plenty of SAT Phones and other devices…read morein stock, and they have stores and people to assist you in multiple time zones.

Impressed with the service, the repair on my son's computer was not only done in a timely manner,…read morebut they charged less than the estimate. It's nice to see a company thats OS includes integrity!

I woke up the very morning after Christmas Day (to start my work-day) to find my 2-year old desktop…read morecomputer slowly dying. No-matter what I did, it would not work properly. (I am not new to computers so I realized I was in big trouble.) So, in a virtual panic - no let me be honest - a full-fledged complete panic!. I typed-in (on my iPad) a quick Google search 'Computer Repair Near Me'. One of the first listings was this company, COMPUTER SAVVY on Lockwood Ridge Road. Expecting them to be closed for the holiday, I was VERY impressed that the Owner answered his cell phone. Yes, they were closed for the day, but he wanted to make sure that panicky people like me could survive the day with at least some response from a computer expert. I truly appreciated that, and my heart-rate started to immediately go down. He immediately started to help me, while on his holiday. He recommended that I try to back-up as much of my computer would allow (to an external hard-drive that you plug into your computer), then to bring my computer to his office the next morning, so that I could get in-line for review and possible repair. So, I raced to Best Buy and bought and external Hard-drive, to get as much backed-up as possible. Because my computer was in such bad shape, however, I didn't get very far. Now I must admit, I am not a very trusting person. Especially since this big black box (my computer) contains my ENTIRE LIFE and WORK in it, was very scary to hand over to a group of complete strangers. But I had to muster-up some quick faith solely, based on my first call with the Owner. Also, their web-site looked like they are computer experts, so that also inspired confidence. HOWEVER, little did I know then, that I didn't have to worry at all. The first person that greeted me the next morning was Mary, a friendly and professional computer tech who asked all of the right questions, carefully documented what I was bringing her, and discussed how much it would be to check my computer & hard-drive, and the price for doing all of that was very fair. I waited to hear back (on pins and needles) and the news was bad. My hard-drive had been slowly dying for a LONG time, I was unaware. I always had some minor issues with this computer, for a long time, but I chalked it up to nothing in life being perfect, but now I know there was a really serious problem that was getting worse over time, and I now put the pieces together it makes sense. Small glitches that should have not been happening all this time. So, then I go back to the shop to discuss with the Owner the best course of action. He was refreshingly honest and knowledgeable. He offered me two different ways to go to fix my problem, but I was again very impressed that he made every effort to come up with a solution to fix my computer that would satisfy BOTH maximizing the function of my computer, as well as minimizing the cost of the repair/solution. To be honest, I had recently hit a big rough spot economically, so he will never know just how much I appreciate his thinking about the economics factor, not just the technical side of it. THANK YOU endlessly for that. In that same meeting, we agreed to go with one of the suggested repair options, and I then met another computer tech named Darryl. Darryl would be re-building and fixing my computer (all hard-drive issues). I quickly discovered that Darryl is AMAZING also, polite, professional and truly cared about my computer issues. Darryl worked with me on every detail, and within a reasonable period of time, my computer was up and running, and even better than before! Meanwhile, Mary, bless her heart, worked hard in the back-ground trying every possible method of getting as many files off of my dying hard-drive that she could. Luckily I had Carbonite, but because my hard-drive was dying, not all of the files made it to Carbonite, so it was critical to still try to get them off of the broken hard-drive if possible. She has been great, working on that. Oh, this is also very important: After the computer was repaired, we needed to re-install some complicated design-software that I use for all of my work. We had some weird unexpected issues with my software not wanting to work with the new hardware set-up, but Darryl quickly worked out some excellent solutions so that everything now works like a dream! My entire computer system even BETTER than before, on ALL levels!!! Needless to day, I am INCREDIBLY HAPPY with the service and prices I received from COMPUTER SAVVY! They were really busy (which says a lot), and yet they took care of me promptly and expertly. This un-trusting person actual has found a service business that I can completely trust! How rare is that? Thank you to everyone at Computer Savvy for your outstanding service. Customer for life.

Everything went well! My sister and I went to this Verizon store on Dec 19th to get her a…read morereplacement phone. Jesse, Ren and Caleb took great care of us, replaced her phone, transferred all info from the Cloud, added a watch, replaced my screen protector, and they were all very helpful. Special shout out to Ren, who's "in training". Excellent customer service!

WOW. Didn't think it was possible, but the customer care line is as bad as store. All they want is…read moreto get you into direct pay. I wouldn't trust this company or Verizon with my checking account information!!!!!! After an hour, mostly on hold, I was told a manager may or may not call me back! They should not be allowed to call this the customer CARE line. Quoted me a price. It did not happen. Told me my plan would not change...what happened to my hotspot? One lie after another! 18 years with Verizon and this is what I have to show for it. There are other options out there, suggest you use them. These people are playing a shell game.

Screwed up appointment location and ended up having to come couple days later…read more price quoted no where near what was charged. Need more in terms of full disclosure on pricing. They expect homeowner to help with the installation; that is asking a lot. One person arrived to mount 65 inch tv. Installation was not professional as far as neat wiring and mounts. Mount does not operate as it should. Did measurement markings with a Sharpie; left permanent marks on wall.

We had wanted to install a TV over our metal-insert fireplace for years!…read moreWe did't find the right person for the job until we found Home Smart and Rick Marks. For Rick, this was no problem. He has installed about 1500 wall TV's. He made our choices so easy. He was able to order everything we wanted and needed. Then he and his helper, Gil, installed a 65" TV with a Sonos music and sound bar. It looks great! We love it! Rick and Gil did an outstanding job. We give them and Home Smart an A-Plus rating! We are so pleased we found Rick!

Maksim was SO quick to respond with what ended up being a very (very!) reasonable and 100% accurate…read morequote. He was quick to diagnose and address the problem as well as make extra suggestions for additional improvements without trying to upsell me or talk me into anything I didn't need. So kind and respectful - would absolutely recommend him to anyone needing service, network, hardware or software issues with their TV, Apple AirPlay and mirroring, modems, connectivity issues or more!