The guys there are very polite but.... I brought a working IPAD in for a new battery which I felt was loosing charge faster than it should and since I was going on a long trip I wanted in to be 100%-again this was both working and charging. After 3 plus weeks (first battery was lost..humm) I receive it back and it was not charging now at all-great huh Brought it back and was informed I need another $190 to repair the charging port...u got to be kidding SO now I am out an IPAD and had to replace it for another $700 Great huh These guy screwed it up and of course it was not their fault PASS ON GOING HERE PEOPLE read more

Alex was great!! My battery wouldn't charge. He cleaned out the charging port and showed me how to change a few settings on my phone and that was it. It was fixed! He didn't charge me a dime. He could've changed and charged me for a new battery, but he didn't. I appreciate the integrity! THANK YOU!!! read more

I received a replacement screen protector from these guys. Good service, helpful, but premium prices. read more

Unethical, inferior materials, conflict of interest, don't really care about their customers. They would rather sell you insurance than do a good job. read more

Brought in my kindle oasis....could not get it to work for weeks. About 15 min. later, all systems go...... no charge!.....who does that??. Thanks Louie! Eleanor B. read more

In the end they got the job done - repaired my mobile phone. But in the 10 or so days it took to get it done it was a comedy of errors and miscommunication. After dropping my phone off, I was told it would be done the next day. I went back the next day to pick it up and was told the parts are on back order, no idea when it would be fixed. (Fortunately, I was able to use my old phone that I keep as a backup.) The next week consisted of phone calls back and forth because they didn't know the status. They called twice to ask me to bring my phone in, while they had it all the time. They seemed disorganized, took much longer than expected to repair my phone and I didn't have confidence that they could track my phone or the parts ordered. Also, they said they only order parts twice a week, so if you miss a parts order, add 3-4 days to your wait time. I wouldn't go back here. read more

Knowledgeable and courteous staff. Quickly identified my issue in one day and had a solution for me. Value is pretty good with their home+ insurance. read more

Excellent customer service. Got my iPad back the next day. Thank you Joe and Russell... 5 stars!

Really good location and best quality service and customer service of Sarasota, this place can fix almost any type of electronics

Great service, very friendly, they were easy and quick to get the job done. Highly recommend

My phone started to die a slow death. I took it to Verizon because I have insurance and they told me to call Asurion which I did. They said to contact Verizon which I did again and they set up an appointment with UbreakIfix. They did an amazing job getting my in for an appointment and they got my phone repaired faster than expected. Thanks to everyone who got me back up and running! Tammy Battista read more

Just had Jeremiah come fix my phone. Such an easy process and he explained everything where it was nice and easy. Highly recommended

Russell was very courteous and professional. would definitely recommend him to anyone.

This place is a rip off steer clear. They said they would call when part came in that never happened but they kept racking up charges on a automatic renewal service they told me was a one time charge read more

Quick and easy! Called up, got the in home repair service that they offer and got $$ off of my my screen repair. We have a lot of technology in our home and knowing that it's under this coverage is great! The people at this location are really nice as well, even got into a discussion about tomatoes! Lol. This is way better and more reliable than some of the other locations that fix and repair phones and other items. read more

Brought my gaming console in to be cleaned, Russell was extremely kind and helpful and even managed to save me some money. Fantastic location and great service! read more

While I didn't have an opportunity to have anything fixed, 5 stars from me because they did not sell me something unnecessarily. I went in to have a battery replaced and the wonderful technician ran a few checks on my phone to ensure it would help my problem. He determined it would not and gave me a few recommendations to improve battery life. Love this customer service, hard to find these days. I would not hesitate to use them if I need a future repair. read more

Had back if I Phone replaced. Does not have Apple emblem anymore but didn't have to drop $350-400 by apple to replace it.

The battery was swollen on my Pixel 3 causing the back to come off of the phone. They quoted me $20. less than the UBreakiFix on Cortez Road in Bradenton. I was pleased with the new battery install and they even put my glass face protector on for free. I would recommend!! read more

No one gets 5 stars from me but the young men (oh can I say that) who showed up were very professional and proficient thx

So happy to say Goood BYE VERIZON such a waste of time going there unprofessionalism outrageous wait times Unrealifix was so professional helpful and really fair pricing They explained and fixed problem on the spot and assisted me in locating a more appropriate cell for me due to my disabilities which I am having them set up asap don't waste your time sitting home wondering how to fix your call They are straight forward honest and will give you the best options if they can't help you which happened last year Thi is our second time going to them the first time my cell had completely shut down but Russesell the manager did everything in his power to help He had such great understanding of our situation and tried everything he could to help us such an incredible professional and so knowledgeable about his trade he is a rockstar! This is the best and only place you should repair your electronics. Period. Thanks guys you made my day on our visit there! Means a lot these days. Sent from my iPhone read more

Great service with upfront and fair pricing. I felt comfortable leaving my phone and confident that the job of replacing the battery in my Pixel 2 XL would be done correctly. I was in and out within an hour, the process was painless. I also want to give credit to the guys working the counter, the patience they had dealing with not so friendly or technical customers is something to commend. Highly recommend! read more

Dropped IPad and broke the glass. Dropped off at Ubrokeitifixit at noon and had it back good as new by 3pm. Fair price, great service and friendly staff. Good job!' read more

I took my cracked iphone screen to sarasota ubreak i fix and signed up for membership. I cancelled membership Jan. 15, 2022 at 8:11pm by email through their company website (ASURION) and I followed up with a call to the store and spoke with a girl. It is May 9, and they are still taking monthly payment from my account. I called them today and spoke to billing, she put me on hold for 36 minutes. I hung up and called back, spoke with Xavier (super nice guy) in billing and he explained he would need a supervisor. Needless to say, have not been able to talk with a supervior/manager to get my refund for March, April, May. DO NOT DEAL WITH THIS COMPANY!!! read more

imagine my surprise when I walked in with an iPhone that was not turning on at all, only for Russel to fix my issue in only 5 minutes! my entire life was saved today thanks to these guys! read more

These guys did a pretty great job with what they could on my phone. My iPhone basically was frying itself after I had dropped it. The battery would die rapidly and would heat up like a hot potato! I didn't backup my iPhone so I wanted to save over 40,000 pictures. And they were able to figure out a way to at least keep my phone on long enough for me to transfer and save my memories! I appreciated that! Of course I was sad I had to buy a new phone, but that's life! And UbreakiFix did everything they could to see if they could fix it. The customer service was the best, and that is what I cared about. If you can talk and work with Grace at the university location or 41, ask for her, because she's the best, knowledgeable, empathetic, and very helpful! Again, my situation ended up in getting a new phone anyways, it wasn't their fault, but they did find a way for me to save all of my precious photos! That's what mattered to me! Also I paid nothing since they couldn't help, and it was in the initial phone review and diagnostic stage! That's free! Thanks! Super appreciate it! read more

Alex did a great job. Free diagnosis for my water damage. They got my phone working again and replaced a part for 99$. Fair price and very quick turnaround. I will use them again in the future. read more

I needed a new Battery for my I-Phone 6S. Best Buy needed an appointment; I had to stay for an hour; diagnostics required...may need a new phone. Tech not in...4-5 hour wait.... UBreakIFix: New Battery, sure-2 hours; no issues. Called in one hour; phone done! No data loss; no backup restore....just a new battery. SO FAR, all appears GREAT. If you do not hear back, then these guys were great! read more

When I brought my IPhone in, I KNEW that i would have to have a new charging port installed...it hadn't been charging consistently for over a month now. I fully expected my bill to come out to about $70.00. Chris looked at my phone, took it behind the counter and told me that cleaning the port would solve the problem. Three minutes later....my phone was done. I'm old school and desire professionalism and honesty in a business. Chris COULD have told me that the repair entailed replacing the charging port and a myriad of other services...and I WOULD HAVE BELIEVED HIM! Instead, he was professional and honest enough to tell me that it was an extremely minor repair. He was professional enough to fix it perfectly and quickly. This is the third time I've used this business. I will never go anywhere else! uBreakiFix should give Chris a good raise....he's a great representative of your company. read more

Awful experience! I asked this company to put a new battery in an iPhone 6 which was otherwise working perfectly. After a 2 hour wait the phone was done, on the way home the proximity sensor became inoperative causing the screen to remain on and the buttons to be energized. This makes the mute and speaker buttons activate as the screen touches your face when you are on a call. We call them back and they say "oh yes that's a problem we can fix bring it back and leave it for two hours". We take it back and they say it is fixed.....within a few hours it is the same. We go back and then the phone screen is black, they say it needs a new battery and ask us to wait another two hours.....after an hour of waiting they say that they don't have a battery!! "Come back tomorrow afternoon" read more

Just went to the store spoke to Alex they fixed my phone everything works great! Highly recommended