Pam takes care of passengers! Plenty of room and lights and music available. Good times.read more

Our cab took us to the Gulf Shores International Airport. Our "cab " was very clean and the driver…read moreKris was prompt-the music was good! our driver Kris on the other hand was rude-did not help us -5 women 60 years plus with heavy luggage! we all struggled to get our luggage up the stairs and he just sat there.

After I landed at GUF they drove me to Foley Hertz car rental. When Hertz did t have a car (they…read moreoverbooked several people) they came back and gor me and my daughter and helped us figure out some of our options. They drove us all the way to our hotel in Orange Beach. They saved the day. They even showed us around the area of our hotel so we were familiar. They went above and beyond and made me and my daughter feel safe!! We have already booked them for our return airport travel and will use them when we are back in August. They are our new go to.

Fantastic service for the Sand in my Boots festival from the Springhill Suites. Dawn was awesome…read moreand made all the setup and coordination perfectly.

Pete is the best! He gave me directions how to navigate the airport, was waiting for me at the…read moreairport and picked me up on time. Very friendly will use again next summer!

Wish I could give Pete far more stars! His service is impeccably friendly, kind, prompt, and very…read morecomfortable--infact Pete went way beyond the call of service! My wife and I arrived in Pensacola with a car related issue and so we called Pete. Pete not only drove us to our destination for a reasonable rate, but he offered to -- and did -- park outside a local store and waited for us to do some shopping for groceries. He genuinly cares about his customers and is truely just a call away. I can not endorse Pensacola Pete more than to say he is simply outstanding! Thank you Pete. I will certainly call upon your services again!

Driver overslept. He failed to arrive to shuttle from Orange Beach to Pensacola for a 0630 am…read moreflight. This is unreliable, unprofessional and unacceptable. We will never use this service again.

Well unfortunately for us they weren't on time to pick us up. The driver called us 5 minutes before…read morepick up time and not only said she'd be 50 minutes late but also requested that we change our flight time so they could still make the pick-up and they'd do it for free. Then 25 mins later the driver texted us to make sure we didn't want her to pick us up still.

Great service, always on time. Kim is nice , friendly and her car is always clean. I would…read morerecommend Express Shuttle for my travel needs.

The app made it very easy to schedule and pay. I was sent a confirmation via email after booking…read moreand the ride was re-confirmed by text the day prior to pick-up. My driver arrived on time and assisted with my bag. I will definitely use This service again.

Coastal Express Shuttle did a great job both picking up my party of four for dinner at Louisiana…read moreLagniappe under two miles up the road, and returning us to our condo! The booking/scheduling process was simple and the driver was courteous, friendly and communicative! He texted us when he arrived at both locations, and drove very safely in the bumper to bumper "beginnings of Summer" traffic on Perdido Beach Boulevard. I wish I remember our driver's name, I think it was Terry. I can't speak to the price since my other sorority sister paid. I did hear her mention different price points based on the time of day. This trip's pick up was 4:30PM with our return trip around 6:15 PM. Thanks Coastal Express for providing such great, friendly service!

Very reliable and consistent from Ashley in the office to our driver Joe!! You need to use them!!read more

Crooked, ungrateful, changes prices on a whim, will tell lies even if you save her life. Do not…read moreuse this shuttle service. Call a more reputable company, or drive yourself. Edit: found out today that she's removed the $4 from the side of her shuttle. So now I guess it's gonna be anything goes price. Do yourself a favor. Steer way clear of this person!

Absolutely excellent service! On our first night in town we called another service, coastal…read moreexpress, and had the most awful experience (check out my review ). But on night two, we called the Island shuttle and were pleasantly surprised! TJ picked us up, opened the doors and chatted with our group as he drove us to dinner. Pick up was promo as well! Thank you for the redemption of OB shuttle services! Will definitely be using them again!!

Gary took me from the Pensacola airport to Orange Beach. He was prompt and pleasant. I would…read morehighly recommend this service. Jan Bradley

Gary was fantastic! On time, friendly, helped with our bags. If you're concerned about reliability…read moreFEAR NOT. He is a hard working professional.