I replaced 3 big windows and 2 doors for the apartment. The quality of the product is top notch…read more The installation was perfectly done. I was very impressed by the staff of HWG who were knowledgeable, professional, and nice. They answered my millions of questions in a timely fashion. They did their best to keep the schedule and deliver a great job under the circumstances. I highly recommend HWG if you want to replace your old windows and/or doors. I'm looking forward to working with them on my next renovation project.

Replaced all windows in my NYC condo. Technician had to return 4 times within the first month to…read moreclean/remove black rubber caulk smeared on all new windows, replace large window which cracked end-to-end within 2 weeks of installation, replace defective window screens, repair new terrace door which was not opening/closing correctly due to faulty installation. All of these issues were resolved since final payment had not been made. Within 9 months of installation, one of the large windows started showing condensation between the panes. Despite numorous emails to Adi Kurti, the window has NOT been replaced. For the last 6 months Adi has assured me that he has placed an order for a new window replacement from Crystal Windows, but stopped responding since September. I had hoped to resolve this amicably, but had to open a complaint with the Better Business Bureau due to his lack of response and not fulfilling the warranty as per the contract. He did seem sincere in his attempts to provide customer satisfaction, but that seemed to dissipate after the last payment was made. I hope to be able to update this review with good news that he replaced the window, since I believe in supporting small businesses, especially during a recession. In the meantime, I am NOT a happy customer and cannot recommend this business. Two stars because he is a nice man, suspect he's spread too thin and is under-staffed.

Pro carpet care did an excellent job not only cleaning my carpet also cleaning mu upholstery…read morebussiness, good price, great job highly recommended. i will call them back for my hardwood floor cleaning.

Great service. Very professional and made the experience as contactless as possible. My carpet was…read morereally dingy and after the work it looked like new. Impressive and amazing. Can't go wrong.

I was very impressed with whole process from start to completion beginning with the courtesy and…read moreprofessionalism of Jacquelyn and ending with the highest quality of care for my carpets. The staff was prompt and very knowledgeable and proficient. I will use this company again and would highly recommend. Dr Russ Reynolds

I had a very bad experience with high quality carpet cleaning ,my area rug changed the color from…read morewhite to yellow and they did a massy job with the bed rooms carpet it was not professional at all and I have to redo it again ,I will never recommend them to anyone again

We had a french drain installed last Monday. Then we got 4" of rain on Saturday. Dry as a bone…read more :-) I didn't love that the project manager wasn't on site for the job and didn't return at the end of the day like he said he would but I guess he had other jobs on the agenda. Overall, we were very satisfied. It would have been a hell of a Saturday had it not be operating.

I have such mixed feelings about All County. After years of a recurring damp spot in my basement, I…read morefinally determined that French drains were the most likely solution. After several estimates, I landed on All County. I recommend them, but with some major reservations, and here are the deets: Sales: very responsive (naturally! They want your business.), and thorough with answering questions and explaining the process. Price: competitive with all the other estimates I got. Project: this is where things start to get dicey. Guys showed up on time. No project leader, just the workers. Language barriers made communication tricky at times. This was problematic as the salesman had described a certain construction approach, but these guys were doing something else. I had to call the salesman a couple of times during construction for clarification or for him to speak with the workers. That should have been a red flag. Also, this work was done in winter, and although it seems like common sense in hindsight, no one told me to turn off the central forced air heat. A fine layer of dust coated everything in my home (and some of the flooring they dug up in the basement to install the French drain was asbestos tile...ugh). How could they not ensure the heat was off before starting such a messy project?! Afterwards Part 1: I began getting water in areas of my basement I'd never had water before (although the original damp area, which had prompted me to install French drains in the first place, remained dry). I had to call the salesman several times in the weeks and months that followed. To his credit, he was always very responsive, although he couldn't understand or explain what was going on. After several months of repeated calls and visits, they finally decided to dig up the flooring in the area where I was getting the most water. Again, workers showed up with no project leader and a major language barrier. What they uncovered was incredibly suspicious to me: there was a quarter-sized hole in the main sewer pipe (that pipe was jutting out of my basement floor in an area that had been dug up to install the drains and was located in the area where water would occasionally mysteriously appear). The workers showed it to me, and it was evident "someone" had accidentally punctured the pipe and tried to repair it by gluing a bent metal piece over the hole. The guys cemented it up with waterproof cement and repaired the area of the floor they'd dug up. The alternative would have been to replace the entire pipe for mega $$$$, which I refused to do since they assured me their fix should be adequate. They did not charge me for this work, and rightfully so. Afterwards Part 2: I was having a final inspection for a new furnace that had been installed four years ago (yes, my town was late to the party!). The furnace was fine, but the inspector found a huge crack in one of the vents coming out of the furnace. The ductwork was tucked away in a corner area behind the furnace that's tight and not easy to get to, an area where no one would ever go...unless you were installing French drains and needed to access the entire perimeter of my basement! The inspector said the crack meant that the furnace was just blowing carbon monoxide back into my home(!). I had to get that repaired at my expense. Since the furnace was only four years old and everything was on good order except the crack, it was obvious it had been damaged (as opposed to a defect due to age). Of course, there's no evidence either of these damages were caused by All County. However, both were issues that didn't arise until AFTER they installed the drains. And both were problems that were located in areas of my basement that only they had been in or had access to. At the end of the day, it would seem the water issue was addressed. However, the French drains cost me much more than just French drains when all was said and done. If you use All County, proceed with caution.

AVOID!!!! The young guy with an accent who was arrogant and had a bit of an attitude, showed up…read morelate than the time given first off, he came over to look at our bathroom sink since it has been clogged for awhile and it is the 2nd time it's been clogged in the same year. he snaked it (which we already did ourselves and told him that) still nothing (fyi we tried everything already, from home remedies to "drano", nothing).. Then he said we needed to change the pipes and faucet. he went to Home Depot to get new pipes and faucet which was extra on our bill. he changed them (he kept our old ones by the way, which WE should have kept since they were ours, the jerk didn't even ask. he probably took them to sell them since they don't make them like that anymore)...in the end he didn't clean up, when I said "you're just going to leave this mess??" the a55whole answered "I have an appointment I am late for" we got charged an OUTRAGEOUS AMOUNT!! AND a few months later the sink was clogged AGAIN! WHAT A WASTE OF MONEY CALLING "Innovative renovations" was!! How do they sleep at night conning people!??! We don't wash our hair in the sink (never have) nor shave, we have a "mesh type net thingy" in the drain area, to catch anything that can go down the drain, so there is NOTHING to clog it. That so-called "plumber" did not fix the problem at all! We called someone else. 2 professionals came (more mature and experienced) very polite, on time and right away said "Already I can see you have the wrong type of pipe installed there.." (he told us the name of it but I forgot the name) he asked "who put that there? It looks new" we told them some idiot from "innovative renovations" did and they laughed, one of the guys, actually cupped his face and shook his head and said "Oh yes I've actually heard complaints about them! I don't know how they're in business still." I told him what the previous moron did and he said "Did he at least snake the pipe IN the wall?" I said nope. The new guys from "Parkset Plumbing Co. Inc." They did a much better job, they put the right pipe in, they were there for 2 hours, did what the guy from this company didn't do AND they cleaned up after themselves, because THAT's what a professional does! Also I was charged less than what con charged us previously. It's been several months later and no clogging still!

First review I ever posted, but I could not miss the opportunity . IR Plumbing installed a gas…read morerange in my Manhattan coop. They are licensed, Master Plumbers, have great prices and do excellent work. There was a manufacturers problem with the stove and Home Depot had to deliver a second one. IR Plumbing worked with me, they were punctual, professional, and 100% stand by their work. Jason, owner, called me and texted me back immediately and took care of everything! He went above and beyond I cannot recommend them highly enough!! RS

Dealing with this company has been a nightmare. I thought because of their local presence and high…read moreprices that they would be the very best company to deal with. Due to my husband's disabilities I was unable to bring the two rugs back home after their cleaning and repair which costs over $1000. I decided to donate the rugs to a local non-profit. Bedrosian offered me no assistance with my predicament. In the interim a I paid for their service plus their ongoing charges for storage. When picked up by the non profit my bank account was hit for charges I didn't know about. No one from Bedrosian called to give me a heads-up and after numerous calls no one has called me back to explain why I owed these charges since all the invoices in my possession say no balance was due. I would never go back to them.

We bought 5 rugs from Bedrosian. 3 rugs were purchased & installed. The rugs are wearing…read morehorribly...the knots are pulling in a manner that exceeds anything we have ever seen...there are numerous pieces of yarn stemming out from the rugs and other frizzy bits and pieces we can't identify. We have owned many rugs over the years, and never experienced rugs wearing like this. It is clear that the Bedrosian rugs are "defective." Given that we worked with Bedrosian in the past, we trusted them to sell us quality rugs. We looked at the receipts for the rugs to determine information regarding content, care & origin to discover there is no such information outlined. We had our decorator look at the rugs. She surmised that the rugs are poor quality. She stated that in all the years she has worked as a designer, she has never seen such poor quality rugs for the price. 2 of the rugs we purchased are still wrapped in Bedrosian's original wrapping. We do not plan on using them based on our experience with the 3 rugs that were installed. We have requested Bedrosian take back the 2 unused rugs & refund us. We have not heard back. One needs to be extremely concerned about the quality of rugs when purchasing from Bedrosian. We feel that we have been taken advantage of in a big way.

I had my kitchen installed 14 years ago and 1 large shelf came crashing down. Even 14 years later…read morethey were so responsive and solved my problem. I couldn't give a better recommendation than that!! Shari Gluckstadt

I'd always been told that kitchen renovations were the toughest. We had already lived in the…read moreapartment during two separate bathroom renovations. It was time to find a new general contractor. We found that interviewing contractors for the job was stressful: costs were not disclosed up front and none gave us the feeling that we could trust them to deal with us fairly. So, it turned out to be a welcome pleasure to deal with Broadway Kitchen and Bath's owner, Jeff Chinman. From the beginning, he was honest and forthcoming about all aspects of the renovation. He really is a gem: a NYC vendor for many years who really has the customer's best interests in mind. While the showroom is unimpressive, it turns out that everything ordered through them turned out to be of good quality and reasonably priced. As various unexpected expenses were incurred, additional charges were also handled in a fair manner. At times when another contractor might have taken the easy way out on some aspect of the job, we found that Jeff would listen to our concerns and would try to find a solution that would satisfy us. No cutting corners! The two associates who were assigned to our job were terrific: Jimmy and Oscar. They managed to be as unobtrusive as they could be (e.g., cutting wood out on our balcony even in the bitter cold to minimize dust and noise). Would I hire them again? YES, absolutely. Did they meet expectations? YES, over and above.

Everything! The technician John cleaned our hallway carpeting for a reasonable price on West 71st…read moreSt. in Manhattan in our brownstone building this past week very efficiently and effectively. I recommend the firm to anyone in the NY metropolitan area wholeheartedly and without reservation.