Megan was extremely helpful and attentive. She cleaned my hearing aids and fixed an issue I was…read moredealing with. She explained everything clearly and made sure everything was working perfectly before I left. Excellent service!

I purchase my Phonak hearing aids from another company who didn't have a Dr. of Audiology on staff…read more I spent several months trying to get them adjusted at the other provider with limited success. I was contemplating returning them. I reached out to Andy Schaps who generously listened to my concerns and set me up with an appointment with Dr. Kimel. Dr. Kimel was so accommodating. She masterfully tuned up my hearing aids and I couldn't be happier with quality of sound I am now enjoying. In just one visit she transformed my hearing aids.

I have found in my journey with hearing aids that the devices' lifespan seems to be about 3 years…read more First fitted almost nine years ago, and I am going to be fitted for my third set. I have been loyal to Collier Hearing Center and also loyal to the Widex brand. Purchasing hearing aids without medical insurance is expensive. One caveat, I do purchase the high-line hearing aids. I've found through years of use that a telecoil is a must-have for me. Our church is equipped to broadcast on the telecoil frequency. I no longer have an excuse for not hearing the priest. :) My biggest problem is a crowded room with conversation. This set will solve some of that problem. So at the next Yelp event, if I nod and smile, they didn't solve the issue. If I nod, smile, and engage, then I can hear.

From the owner: Good Customer serviceread more

Very pleased with the courteous, professional service! I was able to get an appointment quickly…read moreand the equipment I needed

My 95 year old mother needed a hearing aid so she went with a friend to Decibels. She is blind in…read moreone eye and half blind in the other so we felt that getting professional help was necessary. The cost of the heating aids was $3,000. We were told that there is a 30 day trial period and a $350 charge to replace a lost hearing aid. Unfortunately, my mother lost one hearing aid during the trial period. When I called them about the list hearing aid, they said it would be about double that amount. After I told them that was unreasonable, they said that they would charge her $350. The hearing aids cost $3,000 and that seemed reasonable. I was led to believe that the payment of $350 resolved the lost hearing aid issue -- but it didn't. That was clearly a deceptive business practice. She tried a second set of hearing aids, but they were too small, and they would fall out of her ears. So she returned them. At that point, she was out of options. An over the ear type would not work because she can't lift one arm over her shoulder. When my mother said she'd like her money back, she was told that she'd get only $1,500 back. They gave her one hearing aid, but what good is that? They said my mother signed the purchase agreement and it stipulated that she'd get only half back. They claim that the contract says the $350 pays for a replacement but she's still out $1,500 plus the $350. But ask yourself, would you expect a 95 year old, nearly blind woman to read the fine print in this contract? None of this information was mentioned to me or to my mother. The sad part is that now that my mother got burned by this company she's not interested in looking for another hearing aid. My advice -- STAY AS FAR AWAY AS POSSIBLE FROM THIS COMPANY.

My father was in Naples for the winter and visited Decibels to have his old hearing aids repaired…read more The staff at Decibels took care of his old hearing aids and adjusted them to make them work a lot better. While I was down visiting I decided to purchase him a new set as they had some new ones that he could hear me a lot better on the phone with. Their whole process for the new ones was really straight forward and the people there are so nice and take really great care of him. I'm glad he happened to drive by their office on Michigan and stop in. I trust the care that they're going to give my dad. They were great! Shout out to Andy and Dr. Gates for helping me and my dad out.

From the owner: At Decibels Audiology and Hearing Aid Center, we believe that our award-winning practice is unique…read more- and our customers agree. Let us show you why we're the number one Audiology practice in Southwest Florida. Happy Hearing: We genuinely want you to be happy. We understand that people aren't necessarily excited about getting hearing aids, but they can be excited about getting one from us. What We Stand For: We are a locally owned, family business. Whenever possible, we try to use American hearing aid companies and American products. The Cost of Hearing Aids: Our hearing devices start at $999 each and include complimentary service and batteries for the LIFE of the hearing device. Our Approach: When you purchase hearing devices at Decibels Audiology, the price includes so much more than just the device. We are a concierge practice, meaning that your office visits and your batteries are complimentary for the LIFE of your hearing device. Our staff is truly exceptional because we believe that great hearing care starts with great Audiologists. Our Audiologists hold Master Degrees or Doctorate Degrees from accredited universities, and are experts in hearing and balance disorders. Oh, and they're not just smart, they're a lot of fun too!

I had a very good experience with Advanced Hearing Technology and would definitely recommend them,…read morein fact I already recommended to one of my co-workers mothers. I started loosing my hearing in my mid 20's and I've always been sensitive about it. This is my third set of hearing aids, all purchased through different places and it was my best experience. I was allowed to try different manufacturers for a week at a time until I found the hearing aids that worked best with me and my busy, active lifestyle. Dr. Hingst listen to me and her and her team were always super friendly. Hearing aids are an extremely expensive investment so it was nice to make sure the pair I chose were what I wanted.

This practice receives hearing aid batteries for FREE distribution to patients and has the staff…read moretake off the "not for resale" stickers and then SELLS them. I got a pack that I paid for and the sticker had been left on and when I brought it to the attention of the receptionist she grabbed the package, pulled the sticker off, and handed it back to me. Wouldn't allow me to return or give me a credit. Also does fraudulent Medicare billing. DO NOT GO THERE.

My family & I love Dr Kane. Great doctor and very personable.read more

I didn't think Dr. Kane was up on the latest techniques, he took too many vacations and told me…read morethat I needed a doctor at a teaching hospital. I wouldn't recommend him

As a medical professional, I am a stickler for competence and professionalism. Chris's expertise is…read morenot only superior, but his personal touch makes you feel like family. With Stephanie managing the front office, there is never a concern you won't be well cared for. We drive an hour for this highly recommend duo for all our hearing needs!

I'm a snowbird and had an issue with one of my hearing aids. I called and got an appointment the…read morenext day. Chris cured my hearing aid within 15 minutes. Both staff members were professional, caring and very helpful. I highly recommend!

Dr Dunnigan is an outstanding doctor. Not only is he a respected professional but extremely…read morecompassionate. He is truly concerned about finding the solution and best alternative to your hearing problem. time is given to you and the door is always open to help solve new problems as they arise. I can recommend him 100% with five star rating. His assistant Mary and support staff compliment his work ethics. A total win win

Just had an earing tube replaced and the price of $125.00 seems overpricedread more