Excellent Service! Jeff was extremely professional and friendly! He was already working away as soon and he got to the house! He answered all mine and my husbands questions and concerns! We are so happy our real estate agent recommended A Better Look! Their pricing was less then any of the places I called and the customer service was so nice when I called in to schedule! The reports we received the following day with 35 pages of detail going over everything! We couldn't have asked for a better job! Thank you so much Jeff and Team! read more

I can't tell you how pleased I was with Bill and associates. Outstanding job and very professional. Don't miss anything. I have used this company twice. And very satisfied. read more

Our inspection was A+ Rated. We found George to be thorough and conscientious of things we were concerned with. He was informing us along the way of concerns we might want to look further into as well as indicating how great a property we were in with regards to minimal items on the report. Thank you so much for our peace of mind, as well as our own Home Maintenance Manual. It will come in handy as the years go by. read more

A Better Look Home Inspections - Living in the sunshine is where the dream resides. - Home Inspectors Near Me - Murrieta, California

Reggie Murphy, Lead Inspector for Executive Inspections, did a thorough inspection for me. He is really good at what he does. I bought a small place and now I have a large to do list! I had to travel 2 hours to meet him and he was there before me.. so he's also reliable. read more

ABL was hired by my realtor for a home inspection. Below are a list of items that I had issues within the first week of living in the house. - Roof leak in 3 separate locations. I hired a roofing contractor and he notice the problems at first glance. - AC Unit does not turn on. Inspection report did not state any issue with AC unit. - Washer hookups were broken and leaking. - Hot water valve for kitchen faucet is leaking. -Mircrowave handle was broken and not functioning correctly. -3 Electrical outlets are not working. They do not do a full attic inspection . They peak there head in and take a picture from the ladder. Attached are couple pictures of water damage. Consider your options before hiring ABL. read more

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George was my home inspector for my condo. He gave a thorough inspection and a very detailed report, which he reviewed with me. He was easy to work with, and also was able to give me good recommendations for other services I needed like a plumber, HVAC servicing, etc. read more

I could NOT recommend this guy any less. George was a client of ours, and I trusted him as he is well known throughout the Murrieta area, and I even have hung out with his son a few times through multiple mutual friends. So the proper references were in place. I'll give you the most frustrating part first so you can decide immediately if you would want to risk your purchase with him, and then continue reading if you have the time. In the state of California it is not mandatory that inspectors carry an insurance called "Errors and Omissions", which, in case they miss something, their insurance would pay to have it fixed. Upon this massive (I had to refinance my building that i own to be able to afford the $200,000 f-up from George) I discovered that he had no such insurance. How I found out was what pissed me off most, after literally chasing him and him avoiding my emails, calls, texts, facebook messages, carrier pigeons...everything. He finally gave me an insurance number to call. That one had no idea what I was talking about and said they never had such a policy with him. Then George said he made a mistake, so he gave me the number to his broker. Same thing, they gave me policy numbers to contact a couple more carriers, both of which also said he had no such insurance with them that would be of any benefit to me. The fact that I had to call all of these carriers myself, the customer, shows that he just did not give a damn about my sanity or my dollar or my families well being. Mind you, the house we purchased was well over a millions dollars, and we couldn't even live in it. Paying mortgage on a house and living in hotels, and on couches in friends places with 3 in-school children is not something I ever want to do again. I had anxiety attacks and thought I was having a heart attack one day all because of the massive amount of stress this guy caused not only myself and my wallet, but with my wife and I. It took the fun out of owning our dream house, and it still doesn't bring the joy to me that it should and it's been a year and 7 months. 1. Concrete cracks in the slab throughout the entire house. We were told that it was a common occurrence and the 1 tile that was cracked beyond bad was not a big deal. He said they "see it all the time and not to worry, the house is beautiful and made very well. You're gonna love living here, congratulations." We ended up having to cut out most of the 4,200+ square foot slab inside of the house and add rebar and re-pour the concrete inside because there were half inch and larger cracks in every room starting from the front door where the 1 broken tile was that we were told not to worry about. 2. Multiple doors do not latch nor lock properly. 3. Multiple windows (all double hung) do not open properly, are out of alignment, or do not stay open, or are extremely difficult to lock. 4. The concrete is poured higher than the weep screed around the majority of the house. Rain comes into the house when it rains. Again, we were told this was common ant that we should not worry about it. 5. Multiple windows are unable to be cleaned and need to be replaced because of moisture in-between the dual -pane windows. 6. Master bedroom shower had multiple spray heads that did not work. I guess he didn't want to get wet. 7. Master bedroom faucets in the sinks: 1 of them had a broken hot water handle which never worked. 8. Multiple stations on the sprinklers were not running and wiring was all wrong. Had to have the panels replaced and rewired. 9. Multiple significant cracks in the drywall, ceiling, and around door jams. NONE of which were addressed. 10. The pocket doors in the jack and jill bathrooms do not lock and are not level. They are not square with the door jambs. 11. The guest bathroom faucet did not work at all. 12. The kitchen floor is so uneven that the fridge door swings open on it's own if not shut all the way. 13. Hallway closet smelled of gas and had to be dug up after breaking out the concrete in the closet. There was a leak in the septic pipe under the concrete. 14. Laundry room door out to the garage has a broken screw in the handle mechanism and had a toothpick holding it in place that was missed. 15. In 2 of the bedrooms there was black mold behind the baseboards and in one of the girls rooms the carpet and pad was so wet that we could here it slosh when we stepped on it. There was a sprinkler on the outside area near the wall (not broken) that was spraying into the stucco saturating through the wall on both sides. Mold was also found in the corner of the closet. 18.A Large crack at the top of the fireplace on the right side where the wall met the ceiling. Cause of this was the concrete sinking into the ground. Slab at the location also had a massive crack in the corner causing the actual fireplace to be out of level. We have pictures documenting everything! read more

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If I could give zero stars I would. I paid $525 for a home inspection and he missed a few very obvious things that I found a week after moving in. 1. All 3 CO detectors in my house are all expired. You couldn't look at the date? 2. All 10 smoke detectors in my home are expired. Expired in 2016 and now need to be replaced. 3. Faucet in the bathroom leaks when you turn in the water. Took the handle off and it was all green broken. Had to replace the faucet. 4. Sink downstairs is leaking too. The troubling part is I have been emailing the company and have received zero response from them. I thought the reason I paid $500 for the inspection was to make sure I didn't have to pay another $500 to fix things in my house. Guess I was wrong. read more

Jeff made time to come and inspect the home we wanted to buy when the market was incredibly busy. If he hadn't been able to squeeze us in, we may have lost this opportunity, so we were very grateful! He was very thorough and detailed, and answered all my questions patiently and in detail. read more

I had a great experience with ABL. I had a full home & pool inspection scheduled over the phone in five minutes, exactly when I needed it, and George Mills did a fantastic job with the inspection. They have a separate company do the termite inspection, and George spent nearly 3 hours inspecting my future house, testing every single plug, faucet, appliance, etc. I'm really happy I chose them vs going with my real estate agent's person, since I have the peace of mind knowing that a third-party reviewed my property. George showed up early and was already at work when I got there. AWESOME :D read more

George did a house inspection for me, bringing a FlIR infrared camera. He climbed in to the attic, got on the roof, went over the house in detail, took plenty of photographs. Throughout job, saved me from buying a lemon. read more

Terrible! Jeff was very nice and responsive to start. He gave us a complete review the following day after the inspection. However, how do you not question this? Look at the photos! There is a completely rotten bottom of the cabinet that was covered by a different type of wood, and an inspector didn't think to look under???? Come on. Of course we discovered this after we moved it. I tried emailing Jeff, but didn't hear back. I call his office and had an awful conversation with his boss George, who was unhappy that I called to complain him on Saturday while he was at graduation. Really? Why did you even pick up the phone then???? Here are the pictures I'm talking about! read more

A Better Look Home Inspections - It took only a couple of touches for the whole bottom of the cabinet to fall through as it was all rotten. - Home Inspectors Near Me - Murrieta, California

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Thank you so much George for conducting my clients home inspection, it was thorough and professional. I definitely would recommend you in the future. read more

A Better Look Home Inspections - Home Inspectors Near Me - Murrieta, California

A Better Look was chosen by our realtor and George came to inspect the house we were planning to buy. There were minor issues, nothing to make us second guess our house. About a month after buying the house and moving in the house started to fall apart. Problems with plumbing, pool pump, drawers, dishwasher. The heating and AC vents don't even work enough to get air and heat to the 2 back bedrooms. We've had to spend a fortune on repairs and meanwhile we were told the house was fine. Inspection of the pool pump should've led george to the conclusion there was a leak but either he sucks at his job or he's just a liar. read more

I was in desperate needed for a last minute home inspection before closing and my friend recommended A Better Look Home Inspection. I messaged George on Facebook and he responded right away he even called me and ask me what the issue was and said he could come out at 2pm the same day. Jeff showed up right on time he was very nice and professional spent about 2 hours going through everything. Explain and answer any questions I had without making feel dumb. I would definitely 100% use and recommend George and his team. You don't find service like this anymore. They put my mind at ease! read more

We just closed escrow on our house, and I had hired A Better Look Home Inspections to do our home inspection. I can truthfully say Jeff and George are top notch and honest business men! I had searched and searched no one had the reviews they did. There price was fair, and after hiring them for my inspection, from beginning to end I was very satisfied and impressed with the over level of care, sophistication, integrity and follow through on there whole inspection. I would highly recommend A Better Look Home Inspections for all your home inspection needs. There are a lot of rookies out there these guys are the real deal! Thank you Jeff and George! read more

A Better Look Home Inspections - Home Inspectors Near Me - Murrieta, California

I used this guy when I bought my house in 2015. It was a short sale and I was in a time crunch. He was late on getting me my report with no apology. I sold my house in Sept. 2018 and my buyer's home inspection discovered 2 major issues with my foundation that weren't caught in mine. Why? Because my buyer's inspector actually went into the crawl space to investigate where as George just took some photos from the crawl space entrance. Thanks George for costing me 3k+, not to mention a bunch of time and stress, that could've been paid out by the short sale bank. read more

Nice guy but he delivered the inspection extremely late and almost blew up the deal I was working on.

One star is enough. Used them for our new home purchase, the turn around was awful took them a week longer than had said and we were on a deadline and they held us up on our closing never communicated or answered any calls, voicemails, or emails back on the matter either. And not to mention they weren't detailed enough or thorough missed a plumbing issue we now have to fix. read more

Turnaround time to receive report is much slower than promised. This is the third time this has happened to one of my clients. I would not be recommending again based on that alone. read more

George and his team at ABL went above and beyond to help me and my family without home buying process. We got our inspection scheduled 2 days from the day we called to schedule a appointment. Over the phone ABL told us what tests they run and they beat the competition out the gate with that then we get the price and it was a obvious choice. We meet George at the house and he was very friendly and professional. He starts the inspection explaining everything he's doing and why he's doing it. Showing me what tell tell signs showed damage and what was for good signs of things with no issues. He provided pictures and notes of the whole house in a timely manner. And he supports military personnel him being a father of 4 veterans. ABL has also followed up with my family during the closing process as well. I'll definitely use them again. read more

The home inspection report was received late and not within the advertised turnaround time and their customer service is non-existent. When I contacted ABL to see what the hold up was with receiving the home inspection report, I received excuses from both the receptionist and George and was told that I would receive a callback with a status update -- I never did receive a callback. Since I didn't hear back from ABL, I attempted to contact them on a few different occasions to simply get a status update on the delivery of the report. I called the main office line, left several messages, and again never received a callback. I called George's cell phone and the mailbox was full. I attempted to get a response from George via text since we also opted to use texting as a method of communication when I chose to go with his service, but he never responded to any of my messages. I finally received the report one week later. It was emailed with a generic congratulations message from George with no acknowledgment of my concerns. I never did receive a callback from anyone at ABL. I would not recommend ABL home inspections. read more

Buying a home is a large expense, and hiring a competent Home Inspector is a wise move. My Agent recommended that I pay ABL to inspect a 28 year old home that we wanted. I was extremely impressed with the thoroughness of the work, the detailed report that was issued a few days later, and the reasonable price. George found large maintenance issues, he found large and small safety issues, and he even made some future maintenance recommendations that were over the horizon. My inspection was hampered by boxes and clothes throughout the house, but he still did his best to check all the outlets and identify all working/non-working lights. It seems that my Agent made a very good call by recommending A Better Look, and I will definitely find ABL again if I need another home. read more

I can't say enough about this company! Every time I use George, he's always on time and very thorough! I'll be using him for all of the homes I enter into escrow with! Thanks for your honesty and integrity George, it's like having a family member in the business! Sabrina Reesor Realty One Group Southwest - Temecula CA BRE #021938596 951-719-5455 read more

I am a Real Estate Broker who has used ABL for inspections for my clients and last week for myself. George does very thorough and comprehensive inspections. This is a must as real estate transactions could be make or break based on the inspection findings. Quick turnaround on getting your inspection report back to you so you can make an informed decision before spending your hard earned money. 5 Star service!!!! read more

We hired George on the recommendation of our Realtor to inspect a house we are buying. Our first impression was he was very nice and personable. He even brought crayons and a color packet for our granddaughter! But it doesn't stop there. He was very thorough with his inspection. He was very patient with our many questions and explained everything he was doing. I would recommend him to anyone! Thank you for making what could be a nerve wrecking experience such a pleasant one read more

Had a great conversation with the inspector Doug Gurganus.. He answered all of my questions and was very friendly and informative! I would recommend this company and especially this inspector to anyone requiring this service. read more

George and his assistant were excellent. As first time home buyers, we appreciated his thorough explanations and we walked throughout our first home. It was very apparent George has a lot of knowledge and experience in this department. We had a great experience. Thank you George! read more

We had George help us on our home's inspection, and he was wonderful to work with! He was thorough and communicated with us each step of the way. At the end we felt confident that our home was up to par! Thank you George! read more

Was referred to George by my agent. He was easy to work with initially. Took a long time on the report but I figured he was thorough. When we moved in we discovered two big problems he missed and we tried several different times and ways to get in touch with him to ask for clarification on how it was missed. He refused to respond to myself or my agent. Pretty frustrated and angry. Will never recommend. read more

Turnaround time to received the report was over a week we had to order another inspection. Multiple calls texts and emails were ignored.

George is a terrific home inspector. We just moved to the area and found him on Yelp. He answers his phone, is always responsive and accommodated our schedule as we were coming from 2 1/2 hours away. Highly recommend. read more

George did a great job with my inspection. The report was very thorough and sent back very quickly. As the buyer, I was there for the majority of it but just hung back and let him do his work. As mentioned before, the inspection was detailed and I felt like EVERYTHING was checked out and examined. Quite possibly parts of the house that I'll never see again. The report itself was put together well and easy to read. Whether you're an agent or a homebuyer, If you're looking for a home inspector I'd highly recommend George and his company. read more

George's turn around time was awful, much longer than promised. His lack of professionalism really complicated the deal for me and made ME look bad to my clients. I just kept getting the runaround as to why his report was sooooo late. I don't do business like that so I will not be using him again. read more

George was very thorough and professional and ensured the inspection process went smoothly. I would highly recommend.

0 stars if I could! I'm a very easy going person and rarely give a bad review for anything/anyone but this has been a horrible experience for us. We went with A Better Look because our realtor recommended them. When the inspector came and looked at everything, he happened to trip over a box in the attic and put his foot through the ceiling of our home. Our first reaction was just to make sure he was okay first but then of course we saw the damage done to the home we were intending on buying. George was not there but he told our realtor that he would have everything fixed before we moved in. We later got a call from our realtors that the sellers were unhappy with the job that George did patching, so we went and looked and it was terrible. Our once perfect ceiling was now looking horrible. Pictures will be attached. George again promised us it would be fixed correctly so we went ahead and purchased our home. Well, he sent someone out to repaint our ceiling and that did nothing. At this point, we were getting a little frustrated and I could tell ABL was too. They stopped returning phone calls and then finally came out a month later to look at it. He agreed that the patch job was looking really bad and he said he would get a plan together and call us to set up a time to fix it. That was months ago and we still haven't heard a thing. We've left two messages but nothing on their end. It sucks when you spend a lot of money on a home and now you have an enormous flaw on your ceiling. Would never recommend a company that will not honor their promises and commitments they make to a customer. read more

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Great company all the way around. Great personality, thorough inspection, and easy to follow report.

A few more emails and contacting BBB, I finally received my report! No apologies for the lack of response :( I'm just happy I can forget about this now. read more

Jeff came out next day to do an inspection on the home I'm in the process of purchasing. Very thorough with the process. When I arrived at the home, Jeff was already working. He was very clear with any concerns and made sure we understood everything along the way. Although Jeff and I went back and forth with each other because he is Anaheim Ducks fan and I am an LA Kings fan, I would definitely recommend. read more

I have been a realtor in the Temecula Valley area for over 11 years. A Better Look Home Inspection is the ONLY home inspection company I refer my clients to. I know the job will be done on time and thoroughly. Reports are detailed but easy to read. read more