Very professional, very good at what they do! A definite talent. Use to be a service where you met in person now like every place else they are an on line service. Prefer the in person. Too bad this service has been eliminated. Did not return for an update for this reason. read more

This place was recommended to me post grad and I finally got a chance to go in and get my resume done! I thought I was just going for that, but Jared offered me a package where I could get my resume, cover letter, and LinkedIn edited. This was the exact deal I was looking for. They he was super helpful with going over it multiple times and offers you a time period afterwards if you realize you want to change anything. Very effective and efficient results! I've gotten called back for almost every job I applied for. read more

I hired Rick to update and improve my resume and I'm very happy with the results. Reading some of the other reviews, I get the impression people think having a new resume will get them whatever job they want. It doesn't work like that. A good, professional resume is only one part of landing a job, you actually have to do the work and interview well and even then there's no guarantee. I also noticed some complaints about the price, but when I went in for my initial consultation, Rick laid out all the costs right away. I didn't need a cover letter or my LinkedIn edited, so I saved a bit that way. Anyway, as I said, I walked in for my initial consultation and the meeting went well. Rick explained the process, asked me which services I needed, and gave me a cost breakdown. This took around 30-40 minutes. I paid and left and later received my "homework", which was a series of questions about my professional life to help him build the resume. I took my time getting this all back to him, but still returned it before the deadline. I went back on a Saturday to go over the final product, made a couple minor corrections, and was all set. Throughout the process, Rick was professional and polite. As I explained earlier, now it's up to me to land the job, but I feel the price was fair for the service provided and I'm happy with the result. read more

The resume you get is okay - as long as you never plan on updating it ever again. The formatting of the resume makes it borderline impossible to edit in Word or Google Docs. This is likely so you'll have to go back to A Better Resume Service to get it changed for the small price of a big fee. read more

I would not recommend this service. Too expensive. The charge for everything. I just needed my phone # changed, they charged. I was told My resume was too long. It was two pages. What recruiter has the time to look at a two page resume when they have a 100+ resumes to look at. read more

I would not recommend this service Rick has done my resume before in the past and it was just ok so i decided to give him a 3rd chance. but this time it was even worst than 2 years ago all he did was take everything from my previous resume and change a couple of words nothing else like we had discussed. I feel he just took advantage of me and my money and then when I told him how unhappy I was with it said he challenged me that I would get some calls & hits from his version well sorry to disappoint i have gotten any only regrets of not being chosen since put it out there last week ! Now i will be paying another resume writer even more money for a Top of the line Executive resume and cover letter. I Would strongly encourage others to look elsewhere for resume writing services! read more

Hello everyone! First off, let me preface my review by stating I do not know anyone working or affiliated at this business. My review is honest and sincere. I highly recommend A Better Resume Service for your resume or letters related to these services. I met Rick Hansen MBA over a year ago and asked him to help write my CV, cover letter, goal statement and resume that I needed to send to a agency in order to secure my practicum per my graduate school. Rick did a fantastic job and I secured my practicum site! Since then, I graduated and today I requested an update in my resume. Once again, Mr. Hansen did a fantastic and professional job. I am very satisfied with all the work by this business and Rick Hansen. I highly recommended anyone in search of a well written, professional resume, cover letter, CV, and expert advice on these matters to come here. Thank you, Nick. read more

Rick Hansen, has been updating my resume for the past three years. Eventhough, I moved a hour away. I still go back to him. I am so happy with the way my resume turns out everytime. I can tell he spends the extra time too make it unique and professional. Everytime I update it is done in a timely manner. read more

Rick Hansen does some amazing things with a resume. I currently work in Human Resources at a Community College and part of my job is to read resumes. Though I know all the buzz words, and how to scrutinize a resume the way a potential employer would, I struggled with my own resume. Rick made it clear, concise, improved the overall flow, and was able to highlight qualifications for my specific career goal. It was a pleasure to work with him. I highly recommend him to anyone who is interested in a better resume. read more

I found this service to be expensive for what was provided. The gentleman was not a good listener nor did he explain well what the fee structure included. The completed resume and cover letter were sent electronically with no way to modify. When asked to send in a different format was refused as they want you to spend more money for them to modify. Would strongly encourage others to look elsewhere for resume writing services! read more

Way over priced.!! Several hundred dollars for a resume with typos and grammatical errors. Rick was a little arrogant at times and not really patient with my needs during review time. Save your money and find a professional downtown Chicago. read more

I was impressed with Rick's professionalism and the time he took understanding my field in order to create a resume, write answers to questions and prepare me for the interview process. My appointment time was within a few days of my initial call and he was finished with my resume quickly. He was very knowledgeable about possible interview questions and helped build by self confidence during the entire process. Although the price was higher than I would expect, the quality of his work is well worth it. read more

I have used Rick at A Better Resume Service for myself and for my daughter when she graduated from college. Rick does a great job of asking the right questions, listening and then incorporating that information into a resume that really outlines my work profile to a potential employer. Both I and my daughter received many positive comments about our resumes from recruiters and potential employers. I firmly believe that Rick's efforts on our behalf were instrumental in both myself and my daughter getting positions we were please with.I would (and have) recommended Rick for his expertise in Resume creation. Thanks Rick read more

I highly recommend A Better Resume Service (Tinley Park). My goal was to hire a professional resume writer to help create a compelling resume and cover letter to help me stand out amongst other applicants in my industry. Rick understood that a strong resume and cover letter are essential in catching the attention of hiring managers. I am very satisfied with the end results. read more

I always thought my resume was just fine, but someone recommended I contact Rick last year when my job search wasn't going well. He definitely took it to the next level! Rick was very professional and took the time to listen to what I needed and wanted. I was so happy with my experience that I've been back for updates, and have sent multiple friends and family to see him, including my own father. They've all been happy customers. read more

I couldn't be happier with how my resume turned out!! I would never have been able to word things the way he did, and also the time it saved me! Would definitely recommend A Better Resume Service and Rick Hansen. read more

I just picked up my resume today and I can definitely say that he exceeded my expectations!! He did a fantastic job and I am looking forward to see what responses I get from my resume. read more

I paid over $300, they did an ok job. They are not attentive to the customer's needs. Very poor customer service, I would not recommend them and they are overpriced. read more

I spent over $200 to have my resume done three months ago. So far only 2 interviews. I was guaranteed employers would be knocking down my door...that was a lie! When I called to ask about a thank you letter to send to the employer that I interviewed with, they quoted a ridiculous price and then became condescending when I questioned the amount. The guy who works there has a terrible attitude and I would not refer this company or location to anyone. read more

Just to make a long story short, I initially called and set up an appointment for 12:30pm and was asked to reschedule for 11:30am that same day. My daughter had a doctors appointment that morning so I knew this would have been a stretch but I wanted to accommodate them so I agreed. On the day of I called at 10:30a and requested to reschedule (doctor ran a little late) and Rich had a strange attitude over the phone so I agreed to still try to make the appointment anyway. I got here as soon as I could (11:50a) and Rich had two young ladies in his office. After a brief exchange, he proceeded to ask me to call him next week to reschedule. Honestly if I could write how I really feel this review would not get posted so I'm going to opt to leave Rich a voicemail. But in a nut shell this was the most unprofessional $&@# I've ever experienced. I work 6 day work works so my time is extremely valuable. If i could give this "person" a ZERO RATING I would! DO NOT WASTE YOUR TIME OR ENERGY!!!! read more

Ok, I went and paid over $300 in advance, Was told if I had my inofrmation in by 5pm on Thursday I could pick up resume on Saturday. Unfortunately, my Mother took ill and I was unabale to make that deadline. I spoke to Rick on Friday and at that time he seemed to understand my situation. I dropped off my information on Tuesday in the night box as suggested. One week went by no call. I called and asked if I could schedule a pick up for Friday and was told no it would be another week. 2 weeks, really? I called back to find out why, he said when he got the packet from me he just threw it in a folder and was going to wait for me to call back. GREAT service. I paid over $300 up front for their service, why wouldnt I want it now? I sure hope it's worth it. I will be back to let you know either way. read more

This company has very arrogant people working for it. After speaking with a man at the Naperville location who rudely told me "I am the WRITER"! when I asked a few questions, I chose to try the Tinley Park location. Rick has no customer service skills and is abrupt to say the least and the man that answers the phones is even worse! You better know exactly what you are doing walking in there and be one step ahead of these people. Your resume will be locked at it will cost you $10.00 for every ten minutes of changes they do, including a simple address change. Do not use this company if you are planning on using a temp to hire company, they can not unlock the resume and must to cover your name with their logo. My resume is not as it should be in the end. Before my resume was completed I sent Rick an email wanting to change direction on my resume. When I went to go proof it, it was wrong and he said , "In person you said this..." I responded that in my email I was very clear what the changes were. It did not matter.....I had to have the resume that day and end up with something I am less then happy with. I would have denied the resume I was given but absolutely did not want to sit with Rick ever again. Oh, and you will be told that if you send them an email, you must call them and tell them because they do not have easy access to their own email so they don't check it regularly! read more

I called to inquire about resume writing services a few weeks ago. While I did not use this business, the gentleman (I use this word loosely) was not helpful and I seemed to be bothering him. I called to ask how the services worked, how long an appointment was, and the general cost associated with writing a resume. The gentleman said I needed to make an appointment, he would not outline how long to estimate nor would he give me a base starting cost. I had never used any type of service and am in a point to transition my career to focus on my degrees. I found him rude and unhelpful. He treated me as though I was not important and that I should just waste my time by making an appointment even without knowing a base cost. I would not use this service and I typically support local businesses within Tinley Park. Please note on their website they do provide a base cost and he indicated he could not tell me any general cost. read more