I had a terrible experience here. The therapist that was assigned to me had good intentions but she…read morewas an amateurish narcissist. Don't recommend

My daughter was in one of their houses; Gary went above and beyond for our family. I have been in…read morehealth care for 25 , but I do not have any mental health experience. Gary took a lot of time and patience to talk to me and work with us on our journey. My daughter was in this program in April (BP) For reference So you don't have to wonder whos family it was. There were some promises made by this company about pick up and drop off, and they delivered 100% of the time. Thank you, Gary, for taking time and investing in our young Adults our community and making other successful ! God Bless

dr. sung (steve) park is a fantastic provider; he takes the time to listen to my concerns, and he…read moreshares his advice and feedback on my treatment course based on them without trying to push me for something i may not be comfortable with. i was very hesitant when starting psychiatry services with them at first but he made the process very easy. he provided education and information i did not previously have regarding medication management, side effects, common misconceptions, and expectations vs reality so that i would feel more comfortable moving forward. it's a great thanks to him that i'm where i'm at now! he always reminds me that i can reach out with any questions or concerns between appointments as well. the office is also very kind and responsive whenever i need to change appointments or update payments. they make it very easy so that i can get prescriptions refilled same day and at a price that i can afford with insurance.

Kind and patient. Calming influence. Would highly recommend. Excellent listening skillsread more

I started my mental health journey at SHINE Psychiatry in mid-October 2025. From my initial…read morein-person appointment to my monthly follow-ups, Chris has been nothing short of amazing. I've always had a hard time opening up to people, but Chris and the SHINE team have always made me feel comfortable in every setting, both in person and through telehealth (Zoom). One example that really stood out to me was during my initial in-person evaluation. I found the white-noise machine in the room extremely distracting, and Chris happily turned it off without making me feel uncomfortable about asking. He even took the time to explain why they use it (to give client meetings a little more privacy). He was empathetic and understanding from the get-go, and I honestly felt myself becoming less anxious as the appointment went on. As I answered questions and talked about some of the things I've struggled with, Chris was great at helping me understand why I might feel a certain way. He also helped me realize that many of the things I struggled with were completely normal. At no point did I feel judged. Chris really helped me understand different perspectives on what I was feeling, and I left that first meeting feeling genuinely validated and heard. Coming from an Asian cultural background, I was also grateful that there were many relatable topics and experiences that Chris was able to understand and expand on. Again, he helped me look at things from perspectives I hadn't considered before. Throughout each follow-up telehealth visit, we've touched base on how I've been feeling, what has changed, and the steps I can take to continue improving my mental health while becoming more confident in myself and growing overall as a person. SHINE is the first psychiatry practice I've ever visited, and I'm extremely grateful and appreciative for everything we've accomplished together.

I cannot say positive good things about my experience with Chris Woo. It was easy to get an…read moreappointment and complete the registration process. They contacted me and informed me of what to expect and what else I needed to complete. Chris is an extremely skilled and thorough provider who genuinely care about his patients. Every appointment feels like catching up with a friend, and I have never felt rushed during our sessions. I enjoy my time meeting with him and look forward to our conversations. He does an exceptional job of asking the right questions, clearly explaining complex information, and ensuring no detail is overlooked. In addition, whenever I had more questions, he quickly answered me on the messaging portal. I highly recommend scheduling with Chris if you are looking for a dedicated professional who specializes in your needs.

At the urging of my primary physician I saw Dr. Terzyan for the initial intake appointment after a…read more2+ month wait. At the end of the appointment she said 'I'll see you in 3 weeks'. At that appointment I made a comment about how June is a tough month for me & explained why. I also was telling her about some family issues that are unavoidable. She told me to 'divert my attention to something else & not think about it'. WTF??? I said that I didn't know how and her reply was 'well I'm telling you how!' I almost got up & walked out but didn't. During the appointment she was continuously yawning & looking at her watch. I felt like saying gee, I'm sorry I'm disturbing you At the end of the appointment she made my next appointment for 6 weeks later. I am not a person who opens up to people easily about my personal issues. Especially after only seeing them for less than 90 minutes (1 1/2 appointments). Forget it!! I don't need this!

Dr. Friend and Perspective psychological have given me and my family the comprehensive and holistic…read morecare we had hoped for. My dad was sent for testing and we were always provided with upfront and honest professional advice. It's so hard to find good care really as the name, true perspective on life, family, and ways to get better together. Thank you!

Update: I just received a bill from them, for a copay that I already paid a month ago. Because of…read morecourse they'd do that.

This review is on behalf of my mother, who had been under the care of a woman provider here. My mom…read moreis a senior citizen. She has been prescribed benzodiazepines from a variety of her providers in the past. She states that she's had a Rx for them about 20 years now. The provider she saw from this office also had her on benzodiazepines, but recently moved out of the area. She refilled my mom's Rx for 60 days to bridge the gap of a provider change. My mom's first apt with her new provider was scheduled for late September via tele-health. No call! When she asked about it she was told that she had no appointment by reception & that she didn't pay her co-pay by billing. A new appointment was set & credit card number was provided. Again, no call!!! Again, she didn't pay her co-pay. Remember, they had the card # & my mom's authorization. B U T, it gets better! Billing tells her today that they won't let her speak with a provider until she pays what she owes. What does she owe? Nothing! She has already paid the out-of-pocket max, so there is/was no co-pay!! They cancelled 2 months in a row because of bad billing management. In an effort to avoid reports of elder abuse, a 'provider' called her today. If she wants to continue seeing them, he will prescribe her a new med. she should COLD TURKEY benzodiazepines that's she's taken 20 years. Please Google the consequences of that proposition. It's not good. I read their website, the CEO boasts the practice has won awards & they spearhead new treatments. I'm left wondering what award is given to providers who direct their patients/clients to do something that countless medical sources advise can cause seizures, delirium tremens (DT), catatonia, hallucinations, psychosis, suicide, & death?????? If you're looking for a new mental health provider, I encourage you to keep looking.

I had an emergency and needed to cancel an appointment that was scheduled for the following day at…read more3:00 PM. I called around 3:30-3:40 PM, only about 30-40 minutes past their 24-hour cancellation window. The receptionist asked what the emergency was, so I explained that I had been involved in a car accident. After hearing that, she informed me that the appointment would still be marked as a no-show. I then asked to speak with the manager, Myra, hoping there might be some flexibility given the circumstances. Unfortunately, I was told the same thing--that it would still be considered a no-show. I understand that businesses have policies, but applying them so rigidly over a matter of minutes, even after learning that a customer had been in a car accident, felt unnecessarily cold and lacking in compassion. Very disappointing experience.

Dr. Phuong Tran and Dr. Jason Kellog's teams are amazing!! I am truly grateful to Dr. Tran's vision…read moreand practice regarding healthcare and wellbeing. Major appreciation for Carolyn, Aubrey, Kristal, Sidra, Madelyn, Jen, Julie, Angel, and the whole team! Natalie and Aeden are amazing Care Coordinators as well! Thank you so much! I'm big on paying kindness forward. Thank you for your kindness, while being professional, attentive, diligent, and efficient! Healthcare is so important, thank you for making my experiences one I am grateful and inspired to share with others. As someone who is focusing in the field of clinical psychology, learning to understand the academics, science of it, and through my own personal experience, I know I am in great hands!!

Dr. Ames is the best. She is kind,compassionate and listens…read more Helping me through the worst times. Jacquelyn

I'm very confused by the bad reviews? I've had nothing but a positive experience here. The front…read moredesk was welcoming and warm. Dr. Ames is my psychiatrist and I cannot say enough good things about her. From the moment I met her, I felt heard, understood, and that she cared for my mental health. She actually listens and creates a treatment plan based off what will help you. She is friendly and will not make you feel uncomfortable or judged like other medical professionals do. I highly recommend her (:

I made an appointment with them and got 3 texts from them telling me that my appointment is on…read more6/16/26 letting me know it was a in office visit. It took me 2 freeways to get there and gas, maintenance and money to do so. I get there and after filling out their paperwork and copies of my insurance they come up to me and said there has been a mistake and my appointment was a phone call at 12:00 noon not an office visit. And then they tell me that she isn't here it's her day off. So I checked my phone to see if she called me and she didn't. I was so mad l just walked out. If l would have said anything they would have thrown me out. You need Councilor and you get this. I will never ever go to this place ever ever again. I do NOT recommend this place. Go somewhere else that really cares about you. They couldn't even call me before I drove so far to see them. Very careless place.

Updated Experience at Allied Psychological Services - Clinic Supervisor Nicole Lightman…read moreI'm updating my review after a troubling call with Nicole Lightman, clinical supervisor at Allied Psychological Services. The red flags during our conversation only confirmed the bias I experienced during my sons' evaluations and left me feeling unheard, dismissed, and emotionally exhausted. Here's what happened: Red Flag #1: "Let's talk because emails get misinterpreted." Nicole opened the call by saying she wanted to meet because things "over email get misinterpreted." But written communication allows clarity and accountability, which her team had been avoiding. That statement felt like an attempt to control the narrative rather than truly clarify it. Red Flag #2: She only reviewed ONE child's file. When we began the call, she laughed and said she had "mom brain," then admitted she had only read my older son's file, and hadn't even looked at my younger son's evaluation. That's completely unprofessional, especially when I made it clear this concern was about both my sons. Red Flag #3: She said, "We don't want to over-diagnose." This is dangerous. It shows a bias toward under-diagnosing, especially when families like mine, BIPOC neurodivergent, and already facing systemic hurdles, are seeking understanding and support. A clinic's priority should be accurate diagnosis, not avoiding one out of fear of "overdoing it." Red Flag #4: "That's the language we use in the office." When I brought up the cold, clinical, and biased language used in my sons' reports (i.e., accusing me of overreporting symptoms), she said "that's just how we write them." This is false. I'm autistic and was diagnosed at this clinic, and my own report used empathetic, strengths-based language. Other parents I referred here also received respectful evaluations. So why were my sons, evaluated with language that undermined and discredited our experience? Red Flag #5: No accountability, she told me to file a grievance and It's ok she won't be mad. Rather than apologize or offer to make things right, she said: "I'm telling you, you should just go to another clinic and file a grievance with your insurance." This wasn't resolution , this was dismissal. She was essentially saying: We're biased, and we're not going to fix it , go somewhere else. Red Flag #6: She implied speech = no Autism. She claimed that because my sons can speak and communicate, they couldn't be on the spectrum. This shows a lack of understanding of how Autism presents , especially in kids who mask or overperform in stressful settings. I asked her: Why recommend interventions like occupational therapy, psychotherapy, neurofeedback, and school accommodations -- all aligned with Autism and ADHD , if you don't believe a diagnosis is appropriate? She had no real answer. Red Flag #7: Passive-aggressive praise and gaslighting. When I explained how much it would mean for my sons to understand themselves through diagnosis, she said, "Well, you've been such a great advocate for them." It felt disingenuous and passive-aggressive , like she didn't want to say anything else. No acknowledgment. No empathy. No apology. Final Straw: I wanted to end the call. By the end, I was emotionally drained and uncomfortable. It was clear to me that this clinic and this supervisor knew bias was present , and had no plans to fix it. That conversation, and the evaluations themselves, have caused medical trauma. I went in looking for answers and support. Instead, I left feeling silenced, dismissed, and retraumatized.