Reasonable prices and even has a mobile service! Also has an after hours emergency number I was…read moreable to get in touch with to fix my flat.

From the owner: We offer emergency services after hours and provide in-house towing. Also, we have A/C service,…read morediagnostic machines to troubleshoot codes and mobile service for a small fee.

Ashley's saved my Marriage. They fixed her vehicle when No One else could…read more... C. Scott

Just got conned out of $500 for a battery. Horrible experience. If I could give negative stars I…read morewould. Will be contacting the BBB. Now I'm stuck like chuck with no car. Not paying another $173 for a diagnostic for you to not figure out what the problem.

I've officially adopted Defranks as our go-to auto repair shop after having some work done on my…read morehusbands truck. Ken was very understanding to our financial situation and he gave us an extremely fair price. He did an awesome job on the truck & he even repaired a couple of other thing's, with no added charge !

I used to do all my own vehicle work, but since I've gotten older, it's become hard on my body so,…read moreunless it's something pretty low impact I have it done by pros. I've had repairs done there on more than one vehicle. They've always done a good job, albeit a little expensive, but all shops are now days. They went to bat for me on a ford I had that failed after a major repair when they found that the replacement part they installed had a factory defect. They got the manufacturer to cover the repair cost and saved me thousands. How many shops would do that.

Amazing repair shop and people. I have had to take my vehicle there many times, due to a bad roll…read moreof the dice and getting a problematic used car. They have done everything from high-pressure fuel pump, shocks/struts and engine work in my car. Always good quality and always at a great price. They are very kind and have great customer service. Thank you Monroe's!

Once again Alex has taken great care of my car. Fixed the A/C and had my car ready in a few hours…read more Now I have the coldest A/C possible! i HIGHLY recommend this company for your car care needs!

I brought my car in for an alignment and front end issues. They diagnosed the problem and had my…read morecar fixed and out the door same day. My car feels amazing and the work came with a lifetime warranty!

These guys are Honest as the day is long. I am visiting my son at BFD for 1 week and his truck had…read moresome serious issues that I needed to get fixed before I left. I brought the truck in when they opened at 0800 on a Friday and received a response and a quote within 2 hrs. 5 pretty major things wrong on the front end plus a front windshield was repaired or replaced by noon on Saturday. To top it off they found a recall and ordered parts from Toyota. These guys are very professional with great response time and service is 2nd to none. I recommend them ALL DAY LONG. Awesome

From the owner: We are a Veteran Owned Auto Repair Shop. We do all levels of repair from simple to complex…read more Whether you just need an oil change, brakes, suspension work or have pops, rattles, and bangs going on we can take care of it for you. We strive to have every car in and out the same day if at all possible.

Avoid Mavis at All Costs…read more On 5/27/25, I brought my car to Mavis for new brake pads and rotors. When I picked it up, the brakes were worse than before--there was a loud metal grinding noise, the brake response felt unsafe, and the steering was suddenly off. None of these issues existed prior to the visit, and notably, Mavis made no mention of any other problems when they returned the car to me. I brought it back and was told--by the receptionist, not a mechanic--that the issue was my lower control arm. This was never mentioned during the original visit. When I asked for clarification or to speak with a manager, the receptionist became rude and refused to connect me with anyone else. I took the car to a trusted local garage, where they diagnosed the control arm issue and had to completely redo the brake job that Mavis had botched. I ended up paying twice--once for Mavis to make things worse, and again to get it fixed correctly. Despite all this, Mavis is refusing to fully refund me. They keep pointing to their "lifetime warranty" on the brake pads and rotors--as if I would ever trust them with my vehicle again. And if you get to the point of dealing with the regional manager, Don Harrison (737-389-6979), don't expect much. He either dodges your calls or talks down to you--especially if you're a woman. I was without a car for nearly two weeks, spent double what I should have, and was treated with complete disregard. Take your business anywhere else.

I come to Mavis any time I need tire and brake services. They are very professional and provide…read moreexcellent service. I never leave Mavis unsatisfied and the prices are always very reasonable.

They may do good work, I wouldn't know. I called them and left a voice mail yesterday (Thursday) at…read more8:15 AM. I tried them again today, and left another message. Now it's late Friday afternoon and never heard back. I hope I don't need to drive very far because I don't know if my car will make it.

I am fairly new to Shreveport, and after a trip down to South Louisiana my car started smoking, and…read moremy serpentine belts came off. So I searched for a mechanic on-line and came across this business. The owner, Dusty came out and worked on my car for four hours, finishing the job after 1 in the morning. He was polite, courtesy and funny. I recommend him to anyone in the area who is having a problem. He's great and I wish him much success!