EXCELLENT Service! Massage Experts Vaughan is a highly rated clinic known for skilled RMTs,…read morefriendly staff, a clean environment, and convenient direct insurance billing.

I booked an appointment online for that same day. There were a few appointments available, and I…read moreended up booking with Karli Rose. Upon entrance, I was greeted by the receptionist and filled out my health history form. I was actually surprised that they directly bill to insurance companies since many places do not directly bill, unless if it is a clinic. After filling out my forms, I was greeted by Karli Rose, and she lead me to the treatment room. The room was very spacious and nicely decorated, giving me the relaxing feels like within a spa setting. Karli Rose did a thorough consult with me prior to the treatment. The massage itself was amazing. Karli Rose had the perfect medium-deep pressure during the massage. She allowed me to chit chat when I wanted, but also allowed me to be in my own silent space. I really enjoyed talking with her and getting to know her, especially since we had similar past experiences. Since this was my first appointment, I was able to receive the first-time price of $59.99. The receptionist mentioned the membership for future appointments, which I declined for now since I maxed out my benefits for the year, but have thought about it for next year when it resets. Looking forward to coming back to see Karli Rose before she goes for maternity leave!

This is a very Professional and Extremely Clean Spa. Every attendant is Well Trained, Educated, and…read moreprovide an Excellent Massage. I would definitely recommend it and I rate it a 6 STAR!! Unfortunately they don't allow 6 Stars on Reviews, but they sure deserve it!!! Just waiting for this crazy Pandemic to end. Which this Service should be a Essential Business as it's a Healing and Revitalizing way of Life and is Much needed during these difficult times.. Thanks for all your Dedication and Hard Work Ladies!!!!

From the owner: We provide great relaxing massage. Every day we have different friendly girls with amazing skills…read morethat enjoy taking care of you.

This spa is everything. Felt like I was away from the gta and at a luxury spa getaway…read more I had a massage. The room was massive and very clean. It even had a shower ....not sure if I was allowed to use it?? Great place

I called to make an appointment and the person said that I couldn't get an appointment for 3…read moreweeks--she didn't sound very interested in having my business, so I never called back.

This is the best pedicure I ever had. Its perfect. Thanks Kim and Jessie. Such care and…read moreattention to detail. Just awesome

This spa has more of a salon ambience than a spa one, but either way, excellent place to visit…read more The staff is very friendly and non judgmental. They are always professional. I've had massages, facials, mani/pedis and body scrubs here and all of them were great. They take their time and do a great job. Very highly recommended.

I received a spa gift card for my birthday and used it towards a massage & mani/pedi. The massage I…read morehad was not performed by an RMT but still felt amazing. The only downside was I found the room to be cold. The blankets were not heated. The masseuse, a medical aesthetician, did an excellent job. She also did my manicure and pedicure but it wasn't her strong suit. I'm personally not picky about my nails so it was fine for me, but someone looking for a luxury mani/pedi may want to venture elsewhere. Otherwise, a beautiful spa and I'd come back for another massage.

Sorry for the bad review but I got to be honest. Wife buys me a rmt massage - rmt because it's…read morecovered on my insurance. I walk in to get my massage. Clearly says rmt on the gift certificate. After a mediocre massage I leave. They email my wife the receipt but it's not rmt. She calls and they tell her that it was my fault that I didn't mention rmt at the counter. So A. I got a mediocre massage from a non rmt specialist B. Charge was obviously not covered by insurance. Bad customer service. They will never see me again nor will I ever have anything good to say about this place.

Started off as a great experience which is 5 stars; we had 2 great masseuses (Joe is really the…read morebest he hits all the pressure points - highly recommend him) a private room with neck and foot massage. The masseuses don't talk which is pleasant and relaxing along with the peaceful music playing. It was so serene and lovely. Then the receptionist put 2 random people in our room and the entire experience was completely ruined. They were loud and talking on the phone and just being obnoxious literally bringing back the stress that was just relieved. It is very unfortunate as while I was getting massaged I was thinking this is the best I've received and then these people came in an ruined it. Sure the people can do what they want but the company should not group people together that are not there together or at least let their clients know in advance. Joe is great and if he worked anywhere else I would go to him once a week but this place is officially off my go to massage list, shame. Dear miss happy foot receptionist, please do not put separate clients who do not come in together in the same room for a massage as it is awkward and ruins the serene massage experience that your clients are looking for. Thank you kindly, Your massage client.

Not worth the money or time. They just spread cream on your feet and lightly massage it in and…read morethen ask for a tip.

The massage therapist was excellent but the front desk staff, not so much. They got the time of our…read morebooking wrong by 30 minutes and despite showing our online confirmation they were set on blaming us for it. They made my spouse and child wait in the private area of the spa as they claimed the therapist was finishing with another client. Fifteen minutes later, the therapist came in from the front desk area wondering why they had been waiting there as she was waiting on them in the reception area. Again my family was blamed for the mix up. At that point, with so little left for the actual appointment, my spouse decided not to go ahead with the appointment. They asked for 25% of the charge despite responsible for the mishaps. This was just the beginning. They had a massive attitude. Because I didn't provide my phone number or medical history on their form, they accused me of trying to commit fraud. They did not give me my RMT receipt after I paid, only my credit card slip. I had to ask for it, and was asked to present my ID. When I asked why, I was told they needed to verify my identity because I 'provided no information whatsoever.' This was another lie. Long story short: this is part of Lifetime Fitness, an upscale gym, so we thought we'd be in for a treat. I'll be going back to my regular massage place. There might not be any frills there, but they know how to treat clients.

There was a couple things that went wrong. After paying for…read morea couple massage for an hour. Less than 20 mins they stopped our message to help another person and offer us $20 back each when we paid $120 plus tax. So we decided to wait because we would lose money but when they came back the person that was massaging my gf didn't do a full body massage just the arms and back. Where they did my back, legs, arms and face. In total they only worked 40 mins on my gf who did a bad job and 50 mins on me who actually did a decent job but kept on getting interrupted.

I called ahead of time the lady didn't take any of my information so when I came in i tired…read moreexplaining to the lady that I tried to make an appointment but she was just generally confused and acted as if it was an inconvenience to them bc she think so just walked in. I don't know it was just a Terrible place, a bit of a language barrier as well, the massage wasn't the greatest, it was overall a terrible experience and then while paying the lady asked for a tip. I wasn't happy with the experience so I didn't want to tip, but since she made a point I did end up tipping. Look honestly there has to be better places to get a decent massage.