I can't even begin to express how wonderful William and Pamela were with getting me set up with a…read morestorage unit while I prepared for a cross-country move. As soon as I walked into the door, both of them greeted me and they were genuinely adamant on making my move the easiest it could be, and they went above and beyond to ensure that. They treat you with humility, respect, and like family, their prices are reasonable and sometimes they have specials where you get an extra month free which is what I got without any hassle. Once I was finished, the checkout process was simple and painless, and there was no pressure to keep going. They would have my business again in a heartbeat if I'm ever back in VA, and I would highly recommend them to anyone in the Ashland/Richmond area.

Paid on time for 6 months. Closing date on our new home was ONE day past rent due on storage. Made…read moreme pay for a full month rent to get my stuff out of storage! On the other hand, I had the same situation with Extra Space Storage and they immediately said they would refund my auto payment without even asking them to! Who do you think is getting my business next time??? On a side note there are no restrooms on site.

Storage units smell like moth balls! It's hard to even be in…read moreyour unit with that strong smell! I storage unit went from $250- $380 in 1 year! We got the hell out of there it's a dive of storage units for what you pay!

Been a customer for almost three years now, large unit in the climate controlled building. For the…read morelast year that Ive been going over there, the front door has not shut properly to the climate control building, allowing anyone access without the need for the keypad. And in the total three years, both elevators have worked for maybe 3 months. One or both are routinely out of service, and even when they are working they feel like they could get stuck and trap you or your belongings. For the amount they get you'd think they could at least keep up with rudimentary repairs to the elevators and front door.

Initially, I thought this a good deal. No manager was ever seen at the facility, but a nearby…read moremanager at the Brook Road facility was very helpful & knowledgeable. After 6 months, the fee for rental was doubled! The storage facility's front entrance was always open to anyone as the gate was never closed. I'm outta' here, ASAP.

From the owner: Store your belongings at Extra Space Storage on 10361 Kings Acres Rd in Ashland, VA today. Our…read morelarge selection of storage units, drive up access, drive up units, electronic gate access, exceptional security, ADA compliant, multiple entrance/exit gates, non climate controlled units available, parking spaces, RV parking, vehicles are allowed in drive-up units, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.