Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

I feel kind of silly, leaving a review for a storage unit place but it was seriously that good. The…read moreguy at the front desk was so friendly and helpful and the whole experience was so surprisingly pleasant. The unit was clean, I loved all the security they had in place and the whole process was just so much better than I expected it to be. Highly recommend.

From the owner: Searching for an easy way to add extra space into your life in Richmond, VA? Look no further than…read moreSpace Shop Self Storage. Located on Glenside Drive with a short commute from Highway 64, our newly built self-storage facility offers a wide selection of unit sizes and types designed to meet your unique storage needs. Whether you're clearing out space in your garage, adding a nursery, or expanding your local business, we make it easier than ever to secure storage space for your belongings near your home or office. Directly across the street from Bon Secours Heart Institute and less than 10 minutes away from the University of Richmond, we make it the perfect place for college students to stash their belongings during summer break.

Great company, long time member. Awesome company. Grade A service always…read more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!....................!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!.............!!!!!!!!!!!!!!

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

I've had several ongoing storage spaces located at this facility since 2010 to which I've paid…read morethousands of dollars over the years. In December 2016, I'd condensed three spaces down to one space costing $216 each month which then I had set up recurring monthly payment from my bank account. It just occurred to me I haven't seen a recent charge on my bank statement, since April 2019. Sharon at the Patterson Ave office looked into my account saying James had tried to contact me, and had mailed letters ... I have never received any contacts or messages from Extra Attic. James lied or looked at the wrong contact info!! The company took it upon themselves to auction off the contents of my unit just a mere few days ago. My information on my account in their computer system was totally wrong. Everything is gone. Forever. After nine years. All of my family's heirlooms, furniture, jewelry, pictures. Gone. I'm so devastated. This MAJOR COMPANY SCREW UP would never have happened if Christine had still been employed at Extra Attic on Patterson Ave. Unbelievable.

This place has been helpful from the beginning. The lady up front is always helpful and kind. I…read morefeel like the location and facilities are safe and I don't worry about my entire house being stored there. Thank you!!

Exceptional customer service, responded as promised. Please give them an opportunity to win your…read morebusiness.

From the owner: Store your belongings at Extra Space Storage on 3501 Cox Rd in Henrico, VA today. Our large…read moreselection of storage units, drive up access, drive up units, climate controlled units, electronic gate access, exceptional security, ADA compliant, covered drive isles, covered loading bay, deliveries accepted, drive-in building, multiple entrance/exit gates, non climate controlled units available, parking spaces, elevator access, kiosk, vehicles are allowed in drive-up units, commercial tenants, convenient freeway access and helpful staff make finding the right self storage unit for you easy and hassle-free. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility.

The agent was friendly, helpful and knowledgeable. She presented options of spaces available and…read morewas just easy to work with. This location was convenient to where I was staying and access to get in and it is easy. Property is clean and quiet.

I feel the prices are steady going up and it shouldn't especially for long term customers like…read moremyself and retired military veteran?

I rent several units at the Broad Street location in Richmond, Virginia. I'm not writing this…read morereview for the facility itself (It is great and always has been!) I'm posting this review to PRAISE Steven H. He is PERFECTION when it comes to customer support! If everyone was as friendly, helpful and professional as Steven, the world would be a better place! I have not experienced this level of professionalism and customer support in so long I had forgot what its like!! This employee should be praised and He is an asset! I wish that he worked for me! 10 star from Mark P. **********

This place is the absolute worst. Someone changed my lock and the facility replaced it with their…read morelock and did not call to notify me at all. I had to find out when my son and I visited my storage unit. I had to get Henrico Police involved to get a police report, and their security cameras were pointed towards Heaven. The door stay unlocked, and they removed the security panel to open the roll up door. This place is horrible Run. don't walk away from this place.....RUN!!!!!!

Outstanding experience with Carli at Simply Storage! She was kind, flexible, helpful, honest and…read morevery professional. Received a competitive rate on a 10x10 storage unit and feel extremely well about storing my family treasures there. I would strongly recommend this storage facility.

Decent introductory offer then the price skyrockets. Thankfully we were there for only a couple…read moremonths. Several items were damaged by mice that got into the temp controlled unit. But that's always a gamble Additionally, everything had this strong musty odor once we moved. The smell of storage? You'll know it when you walk into any of the buildings there.