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    A.C. Rank Construction Services

    3.4 (5 reviews)

    Services - A.C. Rank Construction Services

    Bathroom remodeling

    Building additions

    Damage restoration

    3 More Services

    Kitchen remodeling

    Remodeling

    New room addition

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    C Michael Exteriors - 2nd picture of ou!r new shower replacement

    C Michael Exteriors

    (21 reviews)

    Had a wonderful experience with Greg who came out to explore options and provide us with a quote…read morebased on our desires and needs. He was courteous, thoughtful and down to earth. He took the time to get to know us and we greatly appreciate that. Through the work with him and negotiating we are able to come to a very reasonable price that we agreed upon. I really look forward to finishing this review after they complete their work. What they showed us looked fantastic, the speed at which they promise to get the job down is phenomenal. Every conversation we've had has been wonderful, in person or over the phone and we are thankful for that. Right now it's a highly recommend and I hope to be able to say that still if they deliver on all promises. Come back for more later, pictures, full review and all. A few long months later and the job is done! The Pandemic created quite the wait for us and that part was tough but to no fault of the company. We did get multiple letters updating us and we appreciated it as much as it saddened us. When everything finally came in, we were able to set up a date for Chancy and team to do the job and they did an absolutely beautiful job with the door. Our old door set up some unique challenges and they navigated it like pros. Chancy was great about including me along the way about any multiple choice decisions that could be made, as a homeowner I greatly appreciate that inclusion in the process while not having to watch over them. The whole team seemed to be enjoying each other and having fun, what sounded like me typical banter of co-workers and friends, while remaining respectful to my home. After the job was done, Chancy walked us through the project and asked if we wanted any changes on a few items. He also encouraged us to reach out if we had any other concerns moving forward. Thank you for helping making our home feel a little more brand new!

    If I could chose 0 stars I would. Horrible company. Cheapest windows . Have to struggle to open…read morethem. Complete waste of hard earned dollars. Do yourself a favor look elsewhere.

    ServiceMaster Recovery by Close - Syracuse

    ServiceMaster Recovery by Close - Syracuse

    (7 reviews)

    DO NOT USE SERVICEMASTER -- My Home Was Damaged, My Family Was Exposed to Chemicals, and Their…read moreStaff Lied I didn't choose ServiceMaster -- my insurance company forced them on me. My kitchen had just been remodeled. After their work, I was left with: * Damaged cabinetry (chemical spray caused bubbling and peeling) * Scratched farmhouse sink * Gouged floors * Dented refrigerator and broken door seal * Filthy water leaked onto brand-new rugs One of their workers dropped a shop vac off a ladder -- it bounced and hit my fridge, cabinet, and freezer. He also stood on my granite counters with dirty boots. Then he sprayed chemicals into the ceiling and turned on a commercial fan, blowing toxic mist all over my kitchen. Me, my son, and our dog got sick. Throat, eyes, and breathing problems for days. Lacey Seymour, the project manager on-site, later admitted she "didn't trust" the worker she sent and said, "thank God he didn't cut your copper pipe." But when I repeated this later, she denied saying it. Live video of this conversation as well as all service master employees that entered my home even the day of the damage all recorded live footage. Then came the emotional harassment from corporate manager Hope Taylor. She emailed me with estimate deadlines of July 3 and July 16, demanding I get professional quotes. I sent her an official $23,000 damage estimate on July 16. Then suddenly, she gave me a new "take-it-or-leave-it" deadline of July 23 -- offering only $4,200 for all the damage. I'm disabled and was overwhelmed. I accepted the $4,200 on July 23 just to be done with it. But she ignored my acceptance and replied with an outdated email from July 3, pretending the deadline had already passed. It was a clear manipulation tactic. Hope Taylor's behavior is deceptive and disgraceful. I have every single email to prove it. This company caused damage, ignored the proof, bullied me with false deadlines, and made me chase them down while I was sick and dealing with the mess they left. If your insurance company tries to assign ServiceMaster -- REFUSE. They are unprofessional, careless, and dishonest. Protect your home and your health. I'm speaking from experience, with documentation and footage to back it all up.

    I am writing this based on my experience over the last couple of days. Additionally, I will be…read morereporting this matter to the Better Business Bureau. As soon as I get the inflated invoice for the billing attempt to my insurance from your company, I will make public the video evidence showing your project manager who came into my home, dropped off a humidifier, and took numerous "complimentary photos" for a project that they ultimately did not begin.. Additionally, I will share the call log documenting my efforts to reach your business, along with the email I sent requesting the retrieval of your dehumidifier. I will also include a video featuring two of your employees, neither of whom came into my home to collect the humidifier they left behind as well, as the recording from our conversation, which was documented on my home camera. It is disappointing to see such poor service, and the outrageous billing amount reflects poorly on your business. I have also informed our insurance provider and will ensure they do not suggest your services to anyone in the Rochester area. Your conduct is a disgrace to your company. Potential clients - I strongly advise against trusting this company; they are likely to scam you. I informed Justin that I would be leaving a brutally honest review, and any response you see here from him may be misleading. The company came out on a Thursday night at 6pm after my basement flooded, promising to return on Saturday to begin mitigation. There project manager, Dylan told me to pump out as much as I can, but not to worry about anything else because they would take care of all of it, including the rug, the cutting of the molding and treatment, etc. They left me with just a small dehumidifier and nothing else. After that, they disappeared and failed to follow up. I reached out multiple times through messages and emails, but received no replies. In a final email, I asked them to pick up their equipment, as it was now Monday and they hadn't fulfilled their promise, leaving me to deal with the flood on my own. I rolled up the dehumidifier and set it out front for them on Monday. Now, they are attempting to charge me $700 for the 3 days of using that small dehumidifier, and instead of apologizing for their lack of follow-through and the mess they left me with, they are inflating my bill. Just stated that he is also attempting to charge for retrieving the dehumidifier from the front of my home . This is outright theft. Do not trust this company. I intend to keep this review up, and I will share the bill when I receive it along with the photos and videos, emails, etc. mentioned above. In today's world, where our home cameras capture every moment, it's absurd for this company to believe they can successfully deceive us or maintain future connections with potential clients after pulling off such a scam. Furthermore, I plan to take this to the media, complete with video evidence of their employees doing nothing and failing to keep promises. This company exploited my vulnerability when I needed support the most. They failed to fulfill their promises, providing services that ultimately left me to confront a mold issue on my own. Justin implied his project supervisor seemed clueless and should not have handled the situation this way, which raises concerns about their training. Justin a Dylan should be held responsible for their actions, but it seems they will evade accountability. Their behavior reflects cowardice and dishonesty.

    A.C. Rank Construction Services - contractors - Updated June 2026

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