Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Great diagnosis of the issue, what was causing it, etc. They met my request easily, and with…read morereasonable pricing. Will be hiring again in the future for some other planned projects.

Immediate service. $69 service fee to come out to look at the issue and then if there is work to be…read moredone it would then go to the service. The plumber that came out and took a look at our place was pretty good. Explained thoroughly with what we had and the typical issues. Overall, it's not bad looking working with liberty. I needed something done quickly and they helped out. I used Yelp to schedule my appointment and it was very convenient!

I called Lonnie King for a full toilet replacement and he responded very quickly. He offered to…read morecome out the same day, but I wasn't going to be home, so he gave me several other appointment options. He came right on time for the appointment, offered a fair price, and got right to work. It literally took him 55 minutes from the time he arrived at my door, to remove the old toilet, fully install a new one, and send me an invoice. The invoice had a full description of the service, with many pictures, detailing each step of the job that had occurred. I'll definitely be using him for all my future plumbing needs!

Lonnie King came same day (even though it was in the evening) to address a leak under my sink and…read morereplace a shower catridge. He put coverings on his shoes to protect our carpet and flooring. Lonnie had to turn off the water to replace the shower cartridge and advised on how to do it from outside the house. I asked him to check the condition of other sinks, related pipes, toilets, and water heater. He provided an honest assessment and I felt his final bill was affordable. I appreciated the timeliness and quality of Lonnie's work. The fact that he came out within hours, on the week of Thanksgiving, was a godsend!

These guys are great. Real pros that know their stuff, and not afraid to do the real work. They…read moretook the time to understand the problem, did their investigation, very thorough and took the time to explain the issue. I am no plumber, but these folks are, and they were gracious with their time, and explained it all, and provide options, pros vs cons, best practices, and did not once pressure me to make a decision. Mark, Eddy, and Mike did a superb job. They had no bias, and gave me all the facts and options to make my own decision. At the end of the day, I feel like I can trust them. Real pros. Arrived when they said they would, did what they promise and even more. Fantastic experience. If you want a plumber you can trust.. look no further.

While they were professional and arrived within the timeframe, the overall experience was just…read moreokay. The issue was adressed, but I felt the comunication regarding he pricing and the steps taken to fix the problem could have been clearer.

Showed up same day within a few hours and fix my issue with no problems. Professional service and…read moregreat price would highly recommend!

Cleon was amazing. He responded super fast. The plumber I used for years no call no showed me and…read moreCleon stepped up to the plate and knocked the busted pipe out of the park. He is professional and while enroute he keeps you informed if his time estimates are a little off. I'm honored to be his first reviewer because his work and knowledge is exceptional and very affordable!!

Expedient and excellent service. Fair price for a lot of work that was very well done. Highly…read morerecommended!

Kevin septic a plumbing was great from beginning to end . great communication , very knowledgeable…read moreabout the job . walked me through why things are happening and what he is going to do to fix it . price for jobs is very reasonable. thank you for helping

Came out in less than 24 hours, quickly diagnosed the issue and fixed it immediately. I'm just a…read moregirl so I don't know if the pricing was fair for the job but it wasn't an arm and a leg. He explained the issue then showed me the fix after it was complete. He also tried to assist with a separate issue but I'll need an electrician for that. Would definitely use again for my plumbing needs.

William is a great guy. Straight shooter with honest pricing. He was on time, did not stray from…read morehis original estimate and explained all aspects of the repair. I have recommended him to several neighbors and friends.

Arista Plumbing sent a plumber on request due to drainage issues I was having at my house. Jay, was…read morethe coordinator and the person I discussed money and scheduling with. They said we had an issue with the lines from the septic or it could be full, and while inspecting the drain lines in the crawlspace, they found a leak in a fitting in a water line. Jay requested I give money for materials, $500, to the worker and I did. After saying he completed the work, I asked to inspect the work and he did not fix the leaking line and had water all over the ground from a leaking section of the drain line he replaced. He clamped the drain sleeve(?) and fixed the water line. I gave him another $500 after he completed the work but on the stipulation that they would be back to drain the water from the crawlspace. After he left, the water line came apart where he had attempted to fix it. I called Jay, after turning off the water, and he said he would have him come back. He never came back, and I asked Jay for insurance and his license. He told me he would send it but never did. The following day, he told me he would have someone out that day, but no one came. He eventually stopped texting me, and sent that same worker the next day after I hired someone else to fix the water line, and fix the drainage issue. He has made no further attempts to remedy the situation.

From the owner: Here’s a professional and engaging ad text:…read more Looking for Reliable Plumbing Services? Call Jay’s Plumbing Service & General Repairs Today! With over 10 years of experience, we provide top-notch plumbing services for residential and commercial properties. Whether it’s a minor repair or a major emergency, we handle all service calls with speed and professionalism. Affordable Prices We believe quality plumbing shouldn’t break the bank. That’s why we offer competitive pricing without compromising on quality. Our Services Include: ✔ Emergency Repairs ✔ Leak Detection and Fixes ✔ Drain Cleaning ✔ Water Heater Installation and Repair ✔ Pipe Repairs and Replacement ✔ And More! Fast and Reliable Service We understand how urgent plumbing issues can be. Count on us to get the job done quickly and efficiently. Call us now at (770) 847-9383

Our plumber arrived right on time, was courteous throughout the visit, diagnosed and fixed the…read moreissue quickly, and left the workspace spotless. Very pleased with the service.

Not a reliable company. Sent a technician to my house who was not qualified and even said, "I've…read morenever seen an electric tankless water heater before" after I had clearly given Showtime pictures and stated that I had an electric tankless water heater. They then offered to send out a more senior technician but the day of the appointment (an hour before the technician was supposed to arrive) said it would cost me $120 to have them get on the phone with the water heater vendor to troubleshoot. If they had said this upfront I could have evaluated the cost but they did it last minute. Very unprofessional business practices.

They serviced my septic tank backup on the Memorial Day holiday. They quickly pumped out the tank…read moreand field line finishing the service in 2 hours. The price was comparably less than other companies. They gave me the price for what they charge to pump a septic tank before I agreed to service which helped me compare services.

They came, evaluated the issue, called me to get my approval, and did the job. They didn't leave a…read moremess behind and their fix worked as promised. I have been using them for several years now amd will continue to do so.