I can't say enough good things about this company. The owner came out to diagnose an issue with our pool's plumbing which is buried under about 2" of concrete. There was no water flow, so we were worried about a collapsed pipe. He spent close to 2 hours running a snake back/forth until he found a plastic pool shock bag stuck in the line. Very reasonable pricing and super nice guy. If he had given up sooner, it could have cost us thousands to dig it up. Thank you! read more

For a business that bills itself as "reliable," not showing up for an appointment, and not even bothering to call or text to cancel, is a little strange. read more

I've used 525 twice now: first to replace my garbage disposal and kitchen faucet and second to diagnose and fix a water leak. For the leak, they spent a good amount of time on the phone with me to troubleshoot and narrow down the issue before they came out. They are a family owned and operated business that communicates well, are pleasant to deal with, and most importantly, they are very knowledgeable. They've been great to work with and I'd highly recommend them to anyone. read more

This place can highly recommend. I chose 525 over several other companies. I had a horrible experience with Carl this morning. He was rude and extremely unprofessional. I would not recommend this business. read more

I've worked with Stephanie and Carl to address several issues. They are responsive, even on nights and weekends, thorough in their analysis, patient with explanations, and offer affordable solutions. I would work with them again! read more

Michael and Carl were extremely friendly, completely engaged in their work, and were very informative when my partner and I had any questions. They replaced all of our old galvanized plumbing and relocated the hot water heater to a more practical spot in the basement. They were flexible with us if we changed our minds about anything and made some great suggestions that will make our 1940's cottage style house feel like a home. They even put together our utility sink for us and hooked it up. Value and quality of the product/work is exceptional. I was hoping this wouldn't break the bank, as we are first time homebuyers, and it didn't. Another positive note about 525 Plumbing. Couldn't be happier with our first experience with 525 Plumbing and their awesome employees/technicians. We will definitely be using them going forward with any plumbing needs. 10/10! read more

I'm a pretty handy person, so generally hate calling in contractors-- both because I can usually fix issues myself, but also because of how often contractors send dude bros that speak down to me (a woman). When we had a sewer backup I knew I had to call in a pro, so I chose this company specifically because a lot of other reviews mentioned a woman co-owner/plumber. It did end up being two men who came out, but they were polite, quick, respectful, and didn't treat me like I was clueless (even though I'd admittedly made some pretty big mistakes in my attempt to fix the problem myself). I'll call them again without hesitation for future plumbing needs. read more

I've used 525 plumbing for multiple services, from installing gas lines to fixing toilets to tankless water heaters. The service has always been spectacular and professional. It's always great to support local family businesses and I highly recommend them. read more

Stefanie with 525 Plumbing came out to our rental property to address the poor hot water flow to the kitchen faucet. She quickly found and fixed the problem (that a previous plumber had failed to identify), without us having to replace the faucet. She also came up with a smart way to try to identify the source of an intermittent leak we've been having on the lower floor. We are very impressed and satisfied with her work, and will use 525 Plumbing for any future needs. read more

Great work at a reasonable price. Stephanie came out and was able to fix our plumbing issue for a fraction of the cost of other quotes. The other place quoted us for $1,600 for work that was unnecessary. Stephanie was able to fix the problem for less than $400. Great family business -- very honest and reliable. Highly recommended! read more

Outstanding service from 525 Plumbing Services. For months, we had a stinky odor coming through our HVAC vents, primarily into my teen son's room. Our HVAC company and another plumber dismissed my concerns. I thought it might be sewer related. Stephanie and Carl did a smoke test and found a sewer gas leak, but realized that it was not the cause of the smell. They were smart enough to bring in their natural gas detector.They found two major leaks in the natural gas pipes in our basement -- one right below the vent to my son's room. They fixed the leaks, and my son is on the mend. I cannot express enough gratitude to Stephanie and Carl. read more

Stephanie is incredible, and she knows her stuff! She came out to diagnose a plumbing problem we've been having for years. It was not an easy task, she was extremely thorough and she figured it out fast. Everything was perfectly clean when she left - you'd never even know she was here. And she is one of the loveliest, kindest people I've met (as is her Dad, Michael). They really make you feel like family. I love that she, her Dad, her Mom and her husband are running this business together. They are as top-notch and professional as it gets, and I highly recommend them for any plumbing problem you might have. read more

Mike and team are top notch. Great communication, showed up on time, prepared, knowledgeable, great work, and reasonable prices. Would highly recommend and would use again. read more

Honest, reliable, good work, effective, willing to answer questions even after the job is done. We were referred to this company by Pellican Water Systems to install our new water filter and softener. This company came in with a reasonalbe price, hundreds below the majority of the others. They discovered other issues which a prior company was recently supposed to fix. They were flexible and patient while waiting for the work to be completed so they could install the filter/softner. This company was a blessing and I recommend them to everyone. read more

I don't usually post 5-star reviews, but 525 Plumbing Services has earned every one of their five stars. I discovered a plumbing problem Sunday night and called a neighbor for a recommendation. She had used 525 Plumbing Services in the past and recommended them to me. (STAR 1) I called the company and left a message Sunday night, with the idea that they would call me the next business day. To my surprise, Stephanie Franklin called me about 5 minutes after I left voicemail. (STAR 2) Ms. Franklin scheduled an appointment on Tuesday and arrived as promised. (STAR 3). Ms. Franklin thoroughly explained the problem to me and completed the work at a fair price. (STAR 4). This is a local, family-owned business and it is apparent to me that they care about doing a good job. (STAR 5). They have earned my highest recommendation. read more

I have had this company complete two jobs for me and am not happy at all. The woman scheduling the appointments is inflexible and if the job is not big, you are not a priority. I scheduled a job 10 days out and she called me back a few days later to reschedule me because they were behind on other jobs and had to push mine back. Obviously, they didn't want my smaller job. When I had a previous job completed by this company the plumber knocked something off a shelf in my daughter's room and broke it. He didn't even apologize. The new shower faucet he put in was poorly installed and started leaking again in 9 months. I don't recommend using 525 Plumbing. I will not call them again. read more

I would give them more than 5 stars if possible. Stephanie and Carl did an amazing job figuring out what was going on with my plumbing and fixed it for a great price. They're professional and know their stuff and I will absolutely be calling them for anything in the future! read more

I have used 525 Plumbing for about 7 or 8 years now. Michael has always come through on any issues. I work in a 9 & 14 story office building and use 525 most of the time. Job performance is always excellent. You do not have to follow up behind them. Costs is very reasonable as well. This is a plumber that I would recommend to my mother if she needed a plumbing service. Bob Y read more

Michael and his daughter did a FANTASTIC job correcting a very complicated problem with gas lines that had previously been installed incorrectly. I really appreciated his timeliness and attention. read more

Did a good job - could have more reasonable rates. had an issue with part of the work, but it was amicably resolved.