I originally meant to write this review after Canopy Roofing installed my concrete tile roof about…read more2.5 years ago, but better late than never! I had an excellent experience with both Luis and the entire Canopy team. Luis took the time to meet with me in person and make sure I saw all of the tile colors and samples before making my decision. He was communicative and responsive throughout the entire process, the end result was perfect, and the price was very reasonable. Recently, I had a leak coming from an area under a flat roof that Canopy had not installed. I contacted the roofer who had done that portion of the roof to help diagnose and fix the issue, but unfortunately had a very frustrating experience (which I reviewed separately). I immediately called Luis to see if he could offer any advice or point me in the right direction. Luis answered the phone right away and, almost THREE years later, remembered me and addressed me by name. Even though this wasn't a part of the roof Canopy had installed--and they don't even do TPO flat roofs--Luis immediately offered to come to my house and help me figure out what was going on. He spent over an hour with me, listening carefully to what had happened, getting up on the roof to investigate, and helping me systematically test different areas with a hose to try to identify the source of the leak. After we thoroughly investigated the issue, he even offered to help me get a quote for the repair through a partner contractor who specializes in flat roofs. I am incredibly grateful not only for the quality of Canopy's work, but for the exceptional and genuinely personal customer service. The fact that Luis was willing to spend so much time helping me with an issue that wasn't even related to the roof Canopy installed says everything about the kind of company they are. I would absolutely recommend Canopy Roofing and Luis to anyone looking for a roofer. It's rare to find this level of professionalism, responsiveness, and personal care.

In great appreciation and gratitude…read more Once I saw that Canopy was BBB accredited, I made my decision to go with them among the other 3 local companies I had consulted. Their professionalism was present during the entire process. From discussing the project with Juan to setting up the process with July Cruz, who was always on target and in communication with me, was top notch. The crew worked an entire day until my new flat roof was completed. Everything was cleaned immediately and no mess was left. The crew is friendly and the foreman gave me feedback from time to time. The next day, Mauricio and a couple of workers waited about 6 or 7 hours for the inspector to arrive and sign off. I truly recommend Canopy. All paperwork was provided to me timely. The cost was within a couple of hundreds more from the other companies I consulted, but the quality and value for my money was another plus by choosing Canopy.

The tech Javier just finished cleaning out our dryer vent…read more He was professional and very pleasant. He showed me how much lint has accumulated over the years, and suggested a yearly vent cleaning to prevent a fire and to keep our dryer working more efficiently. I will be calling them again next year, and recommending them to my friends and neighbors! Thank you, Javier!

Very satisfied with the services provided. Javier and his wife, Maty, arrived early, had EXCELLENT…read morecustomer service, super polite and pleasant, and the results exceeded my expectations. I can't believe so much was done so quickly. Everything was left clean and they we done and gone within an hour. Nothing but positive things to say about them. Thank you!