Rose Donaldson is the best jewelry consultant to work with at Brilliant Earth on Newbury Street!…read moreShe is personable, kind, genuine, and excellent at sales. She helped me find the perfect earrings, and I ended up with two pairs instead of the one pair I was originally looking at because she was so helpful and understood my ultimate vision! I am very pleased with my purchases and would only want to work with her again! I love Brilliant Earth's products and highly recommend. Great value!

Maddie is outstanding at her job. She helped me find my dream ring, was patient and answered all of…read moremy questions! Thanks Maddie and BE for your welcoming energy and care.

This jewelry store was near my home in Newton ma . However the location was turned into a pot shop…read more. So I happened to have bought a few pieces of jewelry here through the years . I now must go to the location on Newbury street Boston Ma . To get my jewelry serviced or cleaned . It's not as convince as being near home . Parking is difficult but we manage . The value is exceptional.

I've been going to Shreve, Crump & Low for almost a decade, and for good reason. The service is top…read morenotch. I've met with Glen in the watch department a few times over the past few weeks. He has been super patient And gone above and beyond. Would highly recommend if you are looking for a watch

They are quite negotiable so that helps. Honesty is out the window because of all the markups. I…read morethink you need to sell used cars somewhere in the past before you can work there though.

Me and my girl walking in the Downtown area window shopping and we stumbled into the Jewelry store…read more I was looking at some jewelry I can add to the engagement rings lol. But, they had a bunch of nice items of all jewelry here. First timers at Joseph Gann, and I was impressed with everything here. WOnt say what I purchased, but its all in good hands. Nice people here, and the service was good too.

I came in one week before my New Year's Eve wedding desperately searching for a ring for myself…read more Hagop and his son, Barkev, dropped everything and helped me find a ring in their inventory and sized it that same day ensuring I had a beautiful ring for my wedding day. I can't recommend their inventory and their professionalism enough!

Purchased an engagement ring here. Ali and Hagop were great to work with -- very friendly and…read moreexperts in their craft. The ring came out FANTASTIC! I love it, my fiancé loves wearing and staring at it, and strangers love to compliment it. I'd call that a success, well done Bostonian :).

They are genuinely the best! The team at Small Pleasures is kind, knowledgeable, helpful, and…read morebeautifully creative. I highly recommend them! Small Pleasures is my go-to jeweler in Boston!

The team at Small Pleasures made finding engagement rings for myself & my Fiancé beyond joyful. The…read moreentire staff are friendly, knowledgeable, compassionate, & attentive. My fiancé & I were looking for less conventional rings with a fairly modest budget, & we felt comfortable & welcome the entire time. Being two queer individuals, ring shopping could've felt daunting, but we were treated to personalized assistance that was patient & kind! The staff went above & beyond & even pulled rings for us that reminded them of our situation. For both of us, it took about 3 months with 4 or 5 visits to find the rings, & we felt valued the entire time. Safe to say I'm recommending Small Pleasures to everyone I know! Thank you!

Cute place where you can buy Harry Potter merchandise. The selection isn't huge but tons of posters…read moreand things on the walls to view.

What a special store! When I found mention of The Fairy Store on Yelp, I knew I needed to venture a…read morebit farther down Newbury Street to check it out. I mean a store dedicated to Harry Potter -- come on?!? And what I found wasn't some corporate, merch-filled spot but something that seemed to have grown out of the love the owner has for all things HP. This small shop includes photos and facts about the cast, mixed in with a fun assortment of items. In particular, I liked the Letter from Hogwarts wallet and items related to each of the Hogwarts houses. (This girl is a proud Ravenclaw, in case you were wondering). I ended up buying my kids plastic pens that look like quills. The owner was talking enthusiastically to all who entered, and when I told him that it was my birthday, he said he had something extra special for me and gave me my own, gold laminated train ticket from London to Hogwarts. I was thoroughly charmed by The Fairy Shop, even without the use of spells. ;-) A must-visit for any Harry Potter fans.

I got a mixed bag at Homsy, unlike what seems other reviewers have said. I bought earrings and a…read morebracelet from here. No issue with the earrings, but the bracelet I bought just kept breaking. I had asked when I was considering buying it, whether I could wear it every day and sleep in it. I was given a confident 'yes'. But then when the bracelet broke and I brought it in to be fixed, suddenly it was 'not an every day bracelet'. The only reason this isn't a 1-star review is the earrings and the fact that they (tried to, as it broke multiple more times) fixed my bracelet free of charge. I will not be purchasing any other jewelry here, and I am not selling my bracelet back to Homsy. I will be taking my business elsewhere.

The customer service is excellent. We have bought numerous pieces and all are beautiful.read more

I came in looking for a gift for my two maid of honors for my wedding. Carina was so helpful and…read morekind. She answered any questions I had and was respectful of my budget. I'm very happy with the pieces I picked. Carina also went out of her way to package them up so beautifully! Truly appreciate the great experience!

I understand that it was a busy Saturday, but this location was downright unhelpful. I already knew…read morewhat I wanted to get from a prior trip to the Seaport Mejuri location and just needed to come in to check sizing. I looked up my items online, which was difficult given that (with no labels on any of the jewelry) I didn't know what to search on their website. So I was ready to purchase items, just needed to check sizes (which is what an in-person jewelry showroom is for). We waited in line due to store occupancy limits (understandable, it's a small location) and once we got in were immediately accosted by an associate who asked if we were finding everything ok. She disappeared once I said that I knew what I wanted and needed help with sizing. When I had to go ask someone from the back desk area for help, they rolled their eyes and scoffed at me for...asking them to do their job and help me understand the (unlabeled) sizing for the bracelet. If you're going to have no labels on your display for what the sample sizes are (20/22 inches for a chain necklace, a very slight difference, plus no idea which sample bracelet was for the M/L/XL sizes) at least have helpful staff! Then, when checkout time came I was told that the price was going to be more than I had originally budgeted for since we had picked out the necklace with a slightly larger diameter. I asked for clarification and the girl helping me gave the most convoluted explanation about the bracelet already being upsized. She expected me to already be knowledgeable about the different finishes too. I had to advocate for my 10% signup discount to be applied. And when we got home, one of the boxes was missing the storage pouch and polishing cloth. Overall a really scummy experience all around that I felt like I was being tricked and upsold with unclear explanations even when I knew what I was purchasing. I'm used to buying fine jewelry and having nice laid out options sheets that this business model was clearly lacking. Or even transparent pricing! I'm betting that they treat their staff poorly because they are so unenthusiastic to even help out people who know what they want! Such an unnecessarily stressful experience. The gals next door at Glossier are so much nicer and more helpful, and their price point for makeup is far less than the consideration for buying what is ostensibly marketed as fine jewelry. Most things are extremely marked up and of variable quality as compared to standard jewelers. I only came because I liked one particular design and had felt it before as solid. TL;DR Even if you already know what you want, don't go to the Mejuri on Newbury, maybe the one in Seaport instead. Very unhelpful layout and staff.

I found the rave reviews and checked out BRAG when I was first picking out an engagement ring for…read moremy wife. I didn't want to go online or to a big box store for a luxury item like this. I wanted a real person I could work with to get something done just right while helping me through the process. Best decision ever! The care and attention to detail in every interaction with Ani, and in every piece the shop makes, was exactly what I was looking for. They custom-made a beautiful platinum ring with a cool twisting band that my wife adores. We came back for our wedding rings a few months later and they continued to exceed our expectations! Ani was super accommodating as we talked for a while about different styles and what would complement the engagement ring. When we walked out of the shop with the finished rings about a week before the wedding, we realized that we had a few too many stones set on the band and it didn't look quite right. We called shortly after, met with Ani, dropped off the ring, and they had it looking perfect less than a week later, in time for the wedding. I couldn't believe it! They really understood how important these details were to my wife and I. Their commitment to making sure you get exactly the ring you want is unmatched. Overall they did fantastic work, and I'd highly recommend them to anyone!

My fiancée and I greatly enjoyed working with BRAG on our customized engagement ring. Ani is very…read morehelpful with her knowledge and creativity in designing the ring, and the whole BRAG team works efficiently to deliver the model and ring on time. We are extremely happy with how the ring turned out and highly recommend BRAG for their professionalism and reliability!

Walked in to get my watch resized and they were extremely friendly and efficient! Would highly…read morerecommend to anyone in the area, looks like they have a lovely jewelry selection as well. Wonderful family-owned business.

I walked in, and they replaced 2 leather watch bands for me, at a very reasonable price. So…read morepleasant and helpful -- thank you!