1. A Dog's Best Friend

    1. A Dog's Best Friend

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    Houston, TX

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    A Dog's Best Friend

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

    Services - A Dog's Best Friend

    Dog walking

    Pet sitting

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    3 years ago

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    Meadowlake Pet Resort - 288 South

    Meadowlake Pet Resort - 288 South

    4.3
    (55 reviews)

    I have revised my review because I was very impressed with how quickly management responded to my…read moreconcerns. After I reached out, the manager took the time to thoroughly investigate the issues I raised, review the phone calls, and discuss what happened with the staff. Most importantly, they took accountability for the communication breakdowns and acknowledged where things could have been handled better. My biggest concern was the grooming service, and management offered a refund for the grooming, which I felt was a fair resolution. While I was disappointed with several aspects of my dogs' stay, I do appreciate a business that listens to customer feedback, conducts proper due diligence, and works to make things right. For that reason, I have updated my rating from my original review and increased it to four stars. While there is still room for improvement in communication and execution, I appreciate the professionalism shown by management in addressing my concerns and their willingness to stand behind their services. Before resolving: I am extremely disappointed with my recent experience at Meadowlake Pet Resort and will not be returning. Before my dogs' stay, I called a week in advance to provide updated feeding instructions and grooming requests. I specifically requested that both dogs be groomed on Monday morning and that I be called immediately afterward. Instead, they were groomed on Sunday without my knowledge, and I never received a call. By 2:00 PM on Monday, I had to call myself to find out what was going on. What frustrates me most is that my dogs were apparently groomed and bathed only to be placed back into a boarding environment afterward. To make matters worse, they were not taken out for playtime on both Sunday and Monday, despite the fact that I paid for two play sessions. As a result, they spent unnecessary time confined when I was paying for additional services. When I picked them up, they smelled bad enough that I had to bathe them myself after returning home from my wedding and travel. Having to re-bathe dogs that were supposedly just groomed is unacceptable. I was also disappointed that the boarding location I specifically requested and was told would be available was not where my dogs were actually housed. Had I known that request would not be honored, I would have appreciated honest communication. Additionally, I paid for the Hotel Plus package, but based on my experience, I am not convinced my dogs received all of the services included. I was under the impression that photos were part of the package, yet I never received any updates or pictures during their stay. The grooming itself was also disappointing. The haircut looked as though only a few hairs were trimmed. Both dogs still had long coats despite the Texas heat, and nobody contacted me to discuss how I wanted them styled. When I expressed concerns and requested that they be re-bathed, I was told I would have to pay additional charges. What stands out most is the lack of communication. When I called the week before, there was no issue making note of feeding instructions because they involved an additional charge. However, there seemed to be very little effort made to communicate about grooming changes, boarding arrangements, playtime, or any concerns that arose during the stay. Overall, I feel I was overcharged for services that were either not performed as requested or not performed to an acceptable standard. This experience was frustrating, disappointing, and not worth the premium price paid. Unfortunately, I will not be bringing my dogs back.

    Although I did not have my dog board or have day care here, I still think it's a nice option for…read moreyour pet to stay. They have a small outside area for play two large inside areas for indoor play, one for small and large dogs. I was also told they have a puppy play area upstairs for young pups who aren't completely vaccinated yet, which is so nice. I came with my dog for corgi meetup day. I had to sign a waiver before going in. They had the pools out, balls, toys, for the dogs to enjoy outside. My dog was the first to jump in the pool and had lots of zoomies outside. He got a little hot so we decided to come inside for indoor play. One of the employees told me during normal hours that they actually have a policy established for the dogs to be inside for indoor play if it's above triple digit temperatures. I thought that was awesome since it's been incredibly hot outside. Indoor play had balls, tunnels, lil ramps and bridges to climb on. I thought this was a great place for your dog to play and stay with great helpful employees.

    Petbuddy Houston

    Petbuddy Houston

    5.0
    (6 reviews)

    I can't say enough great things about Ernesto!! We have been with Pet Buddy Houston for a little…read moreover a year now, and I trust no one more with my pups than I do him. He is very reliable, can 9 times out of 10 help you out in a bind or last minute situation, and is very responsive to all emails/texts/calls. We have let him stay in our house for days, dog walk, and even make a quick trip to pick our dogs up from day care and get them back to the house. Pricing is extremely reasonable, and he offers discounts for things that most people would not even think to do. He sends you an invoice via email and you can pay it via Paypal, which is extremely convenient. Lastly, my pup Bentley ADORES him. All I have to say is, "Bentley, 'Nesto is coming!" and he freaks out. To me, that proves how great he is with the dog. He has experience as a vet tech, so I trust him and occasionally ask his opinion when my dog has something going on. I know that in the event something happened to one of my pups while we were away, they would be in great medical hands as well. His business is now thriving even in the year or so I have worked with him, and there is no doubt as to why. He comes very highly recommended by myself and my husband, and we could not be happier with Ernesto's phenomenal service.

    The most stressful part of moving from LA to Houston was finding someone I could trust with my two…read moredogs. After interviewing many pet sitters, posting ads, asking for recommendations from vets, and friends, we decided to hire PetBuddy Houston. It was one of the best decisions we've made for our animals in a long time. We love Ernesto! And so do our pups. When he comes over they jump all over him, and our snobby Pomeranian Mix even claws at Ernesto to be picked up! Having our pup even like someone is a great feat, so to have him begging to be picked up let us know what we found the perfect pet sitter! Thank you, PetBuddy Houston for helping me to travel without worry. I never though I'd see the day. You all are the best. We are so happy to have found you!

    Pearland Barkway

    Pearland Barkway

    3.6
    (68 reviews)

    I have been taking my 40lb goldendoodle to Pearland barkway for grooming since 2021. They are now…read moreunder new management and they have decided to make some changes. Upon making my appointment I was not made aware of the new adjustments in price and charging an extra % to use credit. If I was aware I could have brought my debit card with me but I never use it so I don't carry it. Aside from that I picked up my sweet pup with a hefty price tag of $177.00! That is a bit more than a "small adjustment" to their rates! I absolutely will not be going back.

    I want to start off by saying, I would still recommend Pearland Barkway and am still going to…read morecontinue grooming with them. We have taken are puppy to Pearland Barkway since his first cut and have gone quite a few times since. The front desk employees are always great and detailed, and today was no different. The reason I am leaving this review is just provide feedback about my experience and how I left feeling. When dropping off Lio, my boyfriend and I are super specific about how we cut his hair, because he's a poodle a mix and the cut usually defines that. When I was asked about the cut for today, I asked if we can just do the same as last time. The woman up front even went to find the sheet from a filing cabinet and called the groomer to the front to discuss it with me. She asked if I wanted a "4" all around and I said if that's what he got last time then yes. She copied a few notes from his last sheet to today's sheet. When I picked him up, I was very surprised and didn't even recognize Lio to be honest. I didn't say anything other greet him and give him some love, up until I asked if everything looked good. I said it was muncher shorter than what I expected and again she was kind enough to bring out the sheets and call the groomer out. I showed a video of what Lio looked like when he got his haircut a month ago to the groomer. She said this is what a "4" all around is and I replied I don't know all the terminology about grooming but this is not what he looked like last time. A second receptionist pointed out that his last sheet had notes on there that indicated to keep his hair long in a particular style that obviously were not taken into consideration. I told them, well his hair is gone and I asked well what can I ask for next time so that we can get what we wanted. They pulled out the sheet and made notes with me to ensure next cut would be better. Throughout this conversation, they weren't at all rude but I felt like the groomer realized she had made a mistake. She didn't apologize but said the last sheet had a lot of notes and made it confusing. I also felt it was odd to charge a customer before seeing how the grooming went. I wasn't expecting anything but offering some sort of refund or discount on my next cut seemed fitting due to how much hair they cut off of my puppy. I know in the future to provide photos and be EXTREMELY descriptive. I'm also going to request a different groomer next time we come in. I went ahead and uploaded two photos. One is from a month ago from his last cut and today's; I'm sure you'll see the difference.

    A Dog's Best Friend - groomer - Updated July 2026

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