It pains me to rescind stars from a review I previously made, especially since it was quite a few…read moreyears ago. However, recent events have brought many questions along with a lot of frustration to light. A bit of history: our house was built in late 1988. In April 2015 there was a significant hailstorm that our area experienced. Our roof at the time was obviously quite old, but the impact from the hail did it in. Under the recommendation of our insurance office, we contacted Strata Roofing to repair the roof on our 2800 square-foot home. In August of 2015 the roof was completely replaced. Fast forward now to July 2024. It's been 9 years since our roof was done, but Hurricane Beryl had other plans for us. An 80-foot tree fell, crushing the back part of our detached garage and eventually landed across the yard, damaging part of our main structure. Besides the partial rebuild of the actual house and garage, obviously our roof needed to be repaired. Only about one-third total of the roof needed to be replaced, but since our current contractor found that our shingles were no longer available, we decided to replace the entire roof to avoid having two different colored shingles. And this is where the truly alarming part of the story occurs: what a shock when we found that multiple areas of the decking (wood below the shingles) had huge (and I mean HUGE) holes in them, as well as some areas that had no decking at all! Now, multiple smaller holes are not uncommon from what I understand. But one hole that measured 3 feet by 2 feet? Or large enough to fit a child through? And a piece of missing decking altogether? Which leads us to speculate: did these holes occur prior to the roof being replaced by Strata and they just shingled over this deteriorated wood, ignoring the obvious need for replacement? Or did these holes occur after the roof was replaced, with shingles being inadequately applied resulting in water seeping under and then rotting out the decking? None of this, however, would explain a completely missing piece! Whatever the reason, it's obvious, in our opinion, that Strata did not do a satisfactory job in replacing our roof a mere 9 years ago. Fortunately, most of the holes were in areas that were above the soffits, so any leaks that may have resulted did not impact our interior. But one of the holes (the one the size of a child) was right above our kitchen breakfast area and the other 3' x 2' hole was above our attic, which probably did leak into our attic insulation. In all, our current contractor stated that it's normal to replace one to two partial pieces of decking using about one large piece of plywood. We, however, are on plywood piece number 5. Yikes! We thought Strata did an admirable job in 2015. Wow, were we fooled. We now believe that either Strata slapped up shingles without any thought of further roof repairs or something else went terribly wrong with their installation. Whatever the cause, I can't get beyond the fact that our original roof lasted 27 years and this one lasted 9. That is quite a difference. Be advised.

We started building a house ourselves and contacted Strata roofing to get a price for a standing…read moreseam metal roof with a 7/12 pitch. They were not the cheapest or highest, but their work looked better than most of the other roofs put on by other companies. John H came out to the house and I got a quote a few days later we were not in a hurry because we already had underlayment on the roof that was supposed to be good for 1 year. The roof has been on for several months and a few good storms with winds up to over 45 mph with no issues. A good rain does clean the dust and pollen off the roof and it looks new again. They were willing to wait until I got bricks on the house to finish installing the downspouts for the gutters. Had Berridge Double-Lock Zee-Lock Panels installed that were made onsite that took several days to install. Looks great after several months. I have recommended Strata roofing to anyone looking for a new roof that ask and I don't recommend many of the people that I have worked with or others that I have seen their work. Thanks Craig Spring,Tx

Paul is an amazing contractor. My experience was one of the best with calling him and the delivery…read moreof prompt cost effective service. Thank you again for the great work and I will definitely save your number in my phone for future service. Thank you again, Paul!

Excellent and very honest people who will go above and beyond to make your roof looks good with…read morequality of roof in mind. I will recommend them to anyone and everyone who needs to replace to fix leaky roof.

Seth helped immensely in preparing to sell my house in Spring Branch. He provided a very reasonable…read morequote to power wash my pool deck, outdoor living, driveway and sidewalks. House sold quickly. I love working with people that enjoy what they do and are respectful to not damage any surrounding improvements. Very excellent work, fast response and quick service. Will be calling again to take care of new home.

I'm a fan! Turned to this company after pur regular one closed down. Seth was extremely pleasant…read moreand professional. He walked the property amd thoroughly explained everything including pricing. He was not pushy and advised if a service was needed or not. I definitely will keep him on the list to call again when needed

Very very pleased with our experience with Louis and his team. We had some black mold in our…read moregarage from a 40+ year old refrigerator with failing seals. We called over the weekend when we found their information and setup an appointment for a free appraisal the following Monday. We were given a window starting at 8 am and Louis showed up at 7:45! Within just a few minutes he confirmed it was in fact black mold and they would be able to help us. He described what the process would be like and provided a quote. We attempted to obtain a second quote, but never received a response back from the second company, which is fine because they wanted $200 just to come out! We called Dry More back Thursday and they were able to give us a Saturday appointment. His team of technicians were very prompt, friendly, professional and knowledgeable about the issue and how to prevent it from happening in the future. They had the sheet rock removed and everything cleaned and wiped down within 2 hours. They had to leave behind equipment to properly dry the area that needed to run for 24 hours but his tech offered to get approval to come back Sunday to pick everything up, even though they don't work on Sundays. I appreciate the quick response to our situation which could have been worse if we waited much longer to take care of it. I hope we won't get into another situation that will require this type of service, but if we do, I'm definitely giving Louis a call.

With in hours of calling for a free estimate, they came to my property and assessed the damage. The…read morefollowing day, they began the process of mitigating the water damage, and they're very efficient, transparent, and informative. Not only are they top-notch, their customer service is beyond exceptional (Matthew and his crew are amazing!)

Terrific Service ! 5 Stars!…read more We had a Busted water pipe in the wall of our laundry room that caused some water damage. They sent someone out right away and began working immediately. The Gentleman that came out were professional and FAST. They were very thorough finding all the damage done and took the time to show me and explain the damage. From the demo to the repairs, I have been nothing but impressed with the level of service provided. I would highly recommend United Water Restoration to anyone.

worst ever service for me. if there no star options that's what they get…read more One week after the work completion still no invoice to my insurance company and no one cares... I can't start my remodeling without that invoice - not sure if that is a way for them to push repairs on their companies... Very disappointed and exhausted after three day of calling their office.

Everything! Carlos. Took the time to examine my roof thoroughly inside and outside and explained…read moreeverything. There was absolutely no pressure to make a quick decision. After getting estimates from a couple other companies, I decided to go with Sugar roofing. They came on the first day to do a walk through, and then started early the next morning. They finished on the second day and cleaned up everything, making sure that there were no nails or shingles anywhere. I am extremely pleased.

Sugar Land Premier Roofing is AMAZING. Not only is this company professional, they are friendly and…read morea dream to work with! I recently bought a house, the sellers accidentally crushed a gutter while moving out. I instantly thought to call Cristian and his dad, because they do quite literally everything They were able to come out the same day, give a quote & fix it a few days later. The Elizondo's are very friendly, professional and know how to get the job done. Truly an amazing company- I HIGHLY recommend!

I am very happy with the two projects that Charlie did at my house. First he replaced a tub and…read moresurround. He finished the job on time, on budget and it looks great. I had him tear out a shower stall and replace it with tile. The picture is attached. Again, he did a great job. He is really easy to work with. He is easy going, shows up on time, finishes the job on budget, what is not to love?

I called Done Right Remodeling to get an estimate on some sheetrock repair in my kitchen and…read moreceilings. I had used another painting contractor before, but I needed a second estimate for comparison. **Note: when I called the other contractor for an estimate, he asked me how many cracks I had and gave me an estimate over the phone without seeing what needed to be done. Charlie came by the day after I called to take a look at the work that was needed. I had some pretty substantial cracks in the kitchen area walls and some minor cracks in the ceiling in the kitchen. A few other minor cracks in the walls on the first floor also needed work. Charlie emailed me a written estimate the next day which was lower than the previous contractor I had used. When I called him to accept the bid and arrange for a day to do the work, Charlie told me he could come the following day! Joy! I could get this taken care of ASAP, since we are expecting out-of-town guests next month and I didn't want my house to look like it was falling apart. Charlie and his helper did arrive a little later than expected (minor) the next morning, but they took a short lunch and finished right on time. They were great about clean up and were extraordinarily tolerant of my dogs, too! The work that they did was superb. My walls look tremendous now, especially since I painted yesterday -- my kitchen looks fabulous! What was really great about Charlie was that he gave me a lot of advice. Obviously parts of the ceiling would now need to be painted -- but I didn't want to paint the entire ceiling. He saved the strip that he took off, told me where to take it to match the paint (which they did) and exactly how to paint it so that it would look perfect (which it does). He told me precisely how to paint the repaired areas of the kitchen walls first, and then the whole kitchen so that it would look like the walls had never been repaired -- which it does. And, Charlie talks. I like that in repairmen. When they talk, they tell you things -- stuff you can use. He told me what I could use to revitalize the finish on my cherry-stained kitchen cabinets (even sent me a picture of the product). He had useful information to share about basic home repair. Charlie talked; I listened. Done Right Remodeling is a BBB accredited business with an A+ rating. That's how I found them, and I'm glad I did. With the quick response and reasonable bid I received, combined with excellent workmanship and clean up afterwards (a big plus in my book), I see why he's earned that A+ rating. I would definitely recommend this business and call them again for a repair that I could not do myself.

Had 2 homes that needed some Stucco attention. The office…read moresuperstar that answered the phone educated me to the fact that all reputable Stucco companies will only do a quote after you have had an inspection done by an inspection company so there is no conflict of interest. Made sense to me, I just didn't know that! Then they were the fastest of 5 contacted companies to submit an estimate, and they were reasonable with that price compared to the other 2 companies that did supply us with a quote. 2nd house they did a full house check and seal. Arrived exactly on time, completed the sealing and had a supervisor show up the next day to inspect the work their guys did.

Wow! Working with Stillo over the last month has been nothing but smooth sailing. Our project…read moremanager, Jose, has been super responsive, professional and trustworthy. The constant communication was very much appreciated. His crew, with Foreman Eddie, was always on time, courteous and respectful. I received photos of the progress almost daily. I would recommend Stillo and project manager Jose. Lili, at home office in Katy, was also very responsive in the beginning stages when we were evaluating our options for our remodel. Again, I strongly recommend Stillo Construction.