Warning: this type of massage is not for everyone. No, not like that . . . Get your mind out of the…read moregutter perv! But seriously, this place is great. I called about a 1/2 hour before heading in and they had an opening, yay! The massages are given in one open area and are done while you remain fully clothed. I choose the hour long foot massage which actually treats most of the body but just gives lots of special attention to the feet, ahhhh! When it was my turn I was directed to a comfy chair that looks like a traditional recliner only its flat on the floor. A large bucket of tea was brought out to soak my feet in while my face, scalp, neck, shoulders and arms were massaged - be warned the tea is HOT! After 15 minutes my feet were removed from the tea, dried and massaged for a blissful 30 minutes. After this I was directed to flip over, the chair was fully reclined and my back was massaged. When it was all over I felt amazing and only spent $39, plus tip. The foot massage itself was incredibly soothing but the other parts not so much, this is not a complaint on my end though. The other body parts focused more of on pressure point / deep tissue massage. There was very little interaction between me and my therapist yet he was able to find my knots and work them out, this was at times uncomfortable but that's what a good massage is all about. I love the fact that besides people coming or going it was very quiet during the massage. This place is efficient, affordable and will have you walking out feeling better than when you walked in!

We (2 people) had a 3:00 appt scheduled and upon arrival we were told to lay down on the table …read more We waited for 10 minutes when a man came up and said it would be 5 minutes . 20 minutes later we sat there waiting not to see another person ever after that . Finally left w/out massage or any person to speak with it . It's like he was hiding in the back room . Totally disappointing. We will never go back again . It's sad that they couldn't even tell us what was going on and why we waited so long . We're sorry we wasted so much time waiting honestly. DON'T WASTE YOUR TIME WITH THIS AWFUL BUSINESS.

I can say my massage was wonderful and I will be back on a regular. The man that's did my massage…read morewas great, he hit every spot that was bothering me. I can't wait to get back there.

It's not your usual spa-like experience, but dang, it was indeed a great massage. And they're very…read morefriendly. Highly recommend!

Me & my wife booked a couples massage with Opulence to celebrate our 1st anniversary & my 33rd…read morebirthday. Adrienne & Briar were amazing!! So professional and attentive.. That was one of the best experiences ever! I highly recommend booking with them. I can't wait to go back!!

Dee is amazing! This was my first experience with massage and it was fantastic…read more I debated for a while on whether to give massage a try for my neck and shoulder. After seeking medical help, tried home remedies and even thinking about voodoo, I decided to give massage a try first. Opulence is in a office building and from the outside doesn't look like much. Once inside though it opens to a fragrant waiting room filled with soothing sounds. The room has a massage table in the middle with a little chair and table for personal items and to help change out of clothes. Dee cares about your comfort while still providing an excellent massage. She has made me a fan of massage and I plan on going back!

Hubby treated me to a 60 minute massage with an added foot scrub for my birthday. It was a…read morewonderful experience! The ladies at the front desk were very sweet and friendly. They went over everything in detail and made sure I was all set before I went back. My therapist, Miranda, was very good and thorough. She made sure everything was to my liking and frequently checked in to make sure I was comfortable. It was much needed and I can't wait for my next massage. I felt so relaxed and refreshed after I left.

I've been coming to this location for over 3 months now and I love the professionalism of the…read morestaff. My therapist Michael is exceptional and I fall into a deep sleep everytime. There is never a wait and check in is quick.

The year before last my Mom gifted me a gift card for a massage at In Great Hands, here in…read moreCollierville. Rita is the Owner. I booked my appointment online and took a screenshot of the confirmation. I got ready for my appointment, walked up there from my home and waited in the lobby. 10 minutes after my scheduled appointment time, I checked the inside door and the sign said, session in progress. So I walked outside around the building and outside door sign said closed. I started walking home and called the number listed on the site, and Rita answered. I stated who I was and that had an appointment. She informed me there were no Bookings that day. I said I had a confirmation ss and that I was a little upset. As soon as I said I was upset, Rita promptly hung up in my face!! After calling back, sending text with no response, I finally stated that after being so unprofessional that I would just like my Mother refunded so I could go somewhere else. After that, Rita called me back, requesting we start over, that she would love to work on me. I decided I would let some time pass and try to make an appointment at a later time. Sometime later Lee is added to the team and my card was about to expire so I made an appointment and saw Lee. My Google review on Lee is public and he is no longer listed on the " In Great Hands" Website. Fast forward to last week. I make an appointment for 11:15a on Friday. Rita texts me the day of my appointment at 9:29a asking if I can reschedule, to the following day at 11:45a. She had a procedure done the previous day and was still unable to drive. Can I come in on the weekend? Ok, I already had Sunday off per my request. So I fit the New appointment in for Sunday at 3:00. She asked for a booking time because I was showing up early, 2:45p great, confirmed. No apology offered but said she would take 20% off for my inconvience. Ok, thank you I said, sounds good. So we get to today, Sunday, I'm in church for second service and I receive a text 1:42p saying my appointment was canceled an email, sent at 1:43, saying the same. No apology, no explanation. So I got up and went outside to call to find out what was going on, no answer. I called and called then the phone was shut off or I was blocked. I left a voicemail stated that my appointment was canceled, I was trying to out why etc. I then went to the fb page ( messenger showed the account for IGH was active). After saying how unprofessional this was, that I was outside trying to find out something and was anyone going to get back with me before I left this google review, I received this response " Please stop! We are in the emergency room!" My response " I understand things happen. Life is a struggle. However canceling on me an hour before my appointment with no explanation is not ok. I am done with this business and also be leaving a very detailed description of EACH interaction. Have a blessed day! If you're like me and don't have extra money but when you do, you Love to treat yourself, Please go anywhere but In Great Hands to see RITA!!!!!! THREE let downs in a row is too much for me! Especially when I'm in Pain!!!! Life happens BUT what matters is how it's handled and this is an overall bad experience for me from a business I really loved when Stephanie was the owner!!!!! ALSO STILL NO APOLOGY FOR BEING SO UNPROFESSIONAL!!!!!!!

From the owner: At In Great Hands we offer Swedish Massage, Prenatal, Reflexology, Hot Stone Therapy, Sinus and…read moreLymphatic Drainage therapies. Expertise of 35 years of nursing and in addition to LMT Licensing.

Shawn is an awesome massage therapist. I have had migraine headaches for years and travel for work…read moreduring the year. I also have started a running program and Shawn is great about working to help with relief for my headaches, the aches and pains of being on an airplane and on my feet all day and helping my body as it adjusts to running. He has great stretches that really help and I feel better than I have in a long time. He is the best massage therapists I have had through the years! I tell everyone I can about him - you should really give him a try!

From the owner: I specialize in Swedish, Trigger point, Sports and Myofascial release. I have a deep passion for…read morehelping clients with chronic pain, nerve entrapment and stress relief. I offer consultations before each session and provide stretches for tense muscles when needed. Feel free to come in and enjoy our $55 introductory rate. I hope to see you soon and if you have any questions feel free to contact me. Thank you for your time and have a blessed day

Called this place to make appts for me and my husband sometime in the near future. Had to leave a…read moremessage, which was returned via a text by Shelley, not a call. She asked if I was wanting to book appts at the same time, to which I answered yes, I then told her what we were looking for (deep tissue for him and not so deep maybe hot stones for me). Was told they dont have availability at the same time but could do back to back. NO DATE WAS GIVEN!!! I asked if she could CALL me so we could look at the schedules and was told no. She never asked when I would like to come in or offered that maybe they could do same time appts in the future. JUST SIMPLY DID NOT WANT TO BOOK APPTS FOR 2 PEOPLE WITH 2 DIFFERENT THERAPISTS. I would NOT recommend wasting your time to try to make an appt

Yesterday I went in for a 90 minute massage. My whole body was yelling at me, so tight, especially…read moremy lower back. Stacey took her time and transformed my body. I walked out feeling like a new person. My hips were open, and the pain was gone. Stacey took extra time to show me specific stretches to help moving forward. Stacey's heart and passion are in her work. You will be amazed at the results! Highly, highly recommend!

What an experience! I was given a gift certificate from my husband for our 50th wedding anniversary…read moreand my 70th birthday. I was greeted immediately upon entering the door. I had booked a massage and a facial. I was booked with Amber first who came out before I finished my paperwork. Waited patiently. The room and music was part of this wonderful experience. Why didn't I do this before? I don't know but I should have 30 years ago when I was a ER nurse. It would have been a great addition for the sore body I endured for 40 years. The young lady who who did my facial was kind with a relaxing atmosphere. The best first time ever. I definitely will be back. Already to book another visit. Collierville Spa you got my vote for the best spa mastery a person can experience. Thank you

I have a gift card- which has NO EXPIRATION DATE LISTED- on the card or the envelope. I drove from…read moreout of town today to use it & was told because it was an "older" gift card that it was no longer valid. They even had a master list & were able to look up my gift card with my name & information. I still have the actual gift card- which AGAIN HAS NO EXPIRATION DATE LISTED. I think it is RIDICULOUS to not honor this gift card! I won't recommend this spa to anyone. Their employees are not friendly and the management is TERRIBLE! They didn't have a problem taking my cash for the card- but can't honor it now? THIS IS THEFT! They stole $75 from me and I will be reporting them to the BBB & leaving negative reviews on every platform until my gift card is honored. PLEASE DO NOT GET SCAMMED FROM SPA COLLIERVILLE LIKE I DID. Do not purchase gift cards or ANY services from Spa Collierville! They will not honor gift cards and make up that they have expiration dates. SCAMMERS! THIEVES!! LIARS!! UPDATE: Company responded with a false allegations that I was disruptive in their clinic- but when asked for video evidence they could not prove it. So they also tried to slander me and have opened themselves up for legal consequences . Admit you are scam artist and liars. Don't you dare tell me I was rude or disruptive because I wasn't. Be careful because I would win in a civil suit . make sure you stay the facts and not more lies and BS . You still have time to make it right and I will correct my reviews and revise my complaint. I just want products what my card was purchased for. You obviously can't refund my credit card because it is expired. That was foolish to offer since we both know that can't be done. I am willing to buy product and spend extra $ if you honor the card