Love my stylist Monica. She is patient and gives a great shampoo with head massage. I always feel…read morelike a million bucks when I leave!

Everything! Hairstylist was on time and fabulous? Everyone who works there is just precious and…read morekind. Lovely atmosphere.

This quaint little hair salon nestled in Collierville Tennessee is unique as the people who work…read morethere at the salon . Shelia has been doing my hair for quite some time I've known her and followed her all through her time ever since the salon opened up and even before that .Shelia does a wonderful job on my hair even worked on botched hair jobs from other places.She's great at color highlight low light, even blending in the stubborn white and a wonderful job cutting styling hair long or short all hair types.The staff are very friendly. I totally recommend this place and ask for Shelia .

Wonderful experience with Sheila! Made a good choice with her! Delightful shop, delightful people!read more

I was long overdue for highlights and a haircut. I moved here not too long ago and my nerves were…read morekicking.. wondering if I chose the right lady at the right salon. Yes ma'am I did!! I saw Jessica, the owner. I'm awful at explaining what color so I brought along a pic. She nailed it!! She is quick too, which is the cherry on top! I highly recommend!

I see Jayme Faulstick at James Atelier and she is amazzzzzzinggggggg. I've been going to Jayme for…read more3 years now and I've never left without a smile on my face. This salon is so aesthetically beautiful, and every stylist who is there is sweet and kind. This salon looks like something straight out of a magazine. Beautiful white walls, dark wooden floors, succulents everywhere, candles lit. The ambience makes the experience one of truly being pampered. Also, a plus- you know when you get your hair shampooed and the dreaded shampoo bowls leave cricks in your neck and are never a comfortable experience? Well not here. They have the most comfortable shampoo chairs and neck tests I've ever felt!! Praise!! I can't imagine ever going to a different salon. I leave feeling beautiful and cared for every single time. I can't give any more than 5 stars, but I would give them all the stars in the world!

Felicia has been cutting my hair for the better part of this year and has done a great job each…read moretime. Also a wonderful job listening and attempting to do exactly what I asked for - even with I am not specific and clear. ​​​

What is the point of the online reservation system if you don't use it and have a paper sign up…read moresheet at the desk? Ridiculous.

I set up an appointment, explain to the receptionist I needed a color correction but above all a…read morehaircut. She quoted me $100. When I arrived there I waited 25 min past my scheduled time. Then the hairdresser called in the owner Michelle for advice on how to proceed. Michelle was adamant about 3 color changes otherwise my hair couldn't be done. Before starting I asked about pricing and Michelle said it would be at least $225 without style or cut. Fine but I only had $200 and I really needed a cut. So I asked her if we can just do one process and the cut instead. Or if i needed to call my husband so he can bring more cash. The place didn't take credit cards or so i was told. At that point, michelle got snappy and told me that I don't appreciate the work that needs to be put in. Also that it would take a whole day. And concluded that and I quote: " we won't provide any services for you, thank you, you can go" I asked about getting a haircut but she insisted. " no, I'm not comfortable having the stylist working on your hair. I don't want you to blame us or write a bad review" I was in tears. I was not offered other option, no one suggested anther appointment. Once I walked out, I went to the Salon at Macy's in Collierville. A young lady named Gabrielle took me in and in two hours, and a free deep treatment and a superb pixy cut I was platinum blonde no brass no ruined hair and it was $80. I left Gabrielle a 50% tip I was so happy. Here attached are the pics from my haircut and color at the salon @ Macys NOT at ALa Mode. So unless you want to spend a boat load of $$$ for something that can be done elsewhere faster better and with less BS and pretentious airs - stay away. Not to mention that the receptionist in question was Michelle's daughter and she simply hung up on my husband when he called to get an explanation for why I was so distraught. Twice. There are better salons and better mannered and skilled real professionals out there.

So glad I found this salon right by my work in Germantown! Great place very affordable, clean and…read morenice staff. They also offer manicures and pedicures. Andrea is the best she does a great job with my hair every time ...from cut to highlights and styling... go see her she is sweet and super friendly you will love her!!

My name is Ashley Layton I work at The Sunporch Salon as a…read morehairstylist! I love to make all our clients happy with any service you might want! I do color, haircut, kids , men's also some of the best hair treatments! I also do waxing and straight raze saves perms and I could go on please come see me ! Call and make an appointment or Text my cell 9014099310!

I saw a groupon for a facial and decided to give them a try. It was a relaxing experience and I…read morethoroughly enjoyed the pampering. It was an hour long, and a little more than a facial, with a back and neck massage..I almost dozed off in the middle of it! Will go back to them for sure.

On the bright side, I was seated in a station in no time. After that, it was All Downhill. I paid…read more$25 for what might be the worst haircut of my life! Thats\'s saying a lot for a 61 year old man who cut his own hair for 20 years. My stylist, Tina, seemed confused and tentative throughout the butchery of my hair. I have jagged, differing lengths on one side that look like a child cut my hair. Avoid At All Costs!!

Before starting my daughter's flat iron service on African American hair my husband asked if the…read moreCaucasian stylist was able to do African-American hair. This was her second time using Great Clips and the previous service was excellent. I had my hair flat ironed there once as well and the service was great. The stylist Cory(Kori) said she could manage the flat iron. This was a waste of a $70 service the hair was just full from her blow dry as when she walked in for the service. I called and about the service because no trained hair stylist who values their work or client will let someone leave knowing a quality service was not provided. Of course Cory(Kori) was the only manger on-site and she says her service was quality. I was given a number to a manger Karen who does not answer my call. Definitely will not be returning. Now my 11 year old is tears because her hair looks crazy for her volleyball pictures.

HORRIBLE EXPERIENCE!!!…read more I have been here several times and have never had this happen. I get regular full face waxes due to a medial condition that causes excess facial hair. My waxer continuously asked if there was anywhere else. Yes I want a full face, I expect a full face. The wax was extremely painful and left me cuts and bruises on my face. I specifically told her brow shaping, but it doesn't look like she did anything except leave bruises. I never complain but I will NOT be going back! (Posted on behalf of my sister)

I have been going to Gould's for a couple years. When I needed an emergency haircut they were able…read moreto fit me in that day with another stylist who did a wonderful job too.

We (2 people) had a 3:00 appt scheduled and upon arrival we were told to lay down on the table …read more We waited for 10 minutes when a man came up and said it would be 5 minutes . 20 minutes later we sat there waiting not to see another person ever after that . Finally left w/out massage or any person to speak with it . It's like he was hiding in the back room . Totally disappointing. We will never go back again . It's sad that they couldn't even tell us what was going on and why we waited so long . We're sorry we wasted so much time waiting honestly. DON'T WASTE YOUR TIME WITH THIS AWFUL BUSINESS.

I had an hour appointment for my sore back from driving all day. He worked on the side that wasn't…read morebothering me for a half hour; however, when it was time to do the side that was bothering me, they had a walk-in customer and the lady came back and said that it was my first visit so they would only do 30 minutes. I told her he hadn't touched the side that was bothering me and she said something to him and he rubbed a bit on the other side, and she said it was time to go. It was to be $50.00 for an hour, and she charged me $44.00 for the half hour, and I signed the charge. She said I forgot the tip, so I put a dollar but wish I had thought to put .25 as I was angry. My wife goes there, but I will never set foot in the place again because they have no idea what customer service is, nor do they practice first-come, first-served. The new customer even said that she was not in a hurry. I got zero benefit from spending $45.00.