This company rips people off. My mom called this company in October of 2023 to diagnose an issue…read morewith her Air Conditioner. My mom is in her mid-seventies and was taking care of my aunt who had just had surgery and was in her eighties- and it was HOT! Long of the short - this company charged my mom $450 for a $21 part and 20 minute visit. My mom raised concern about the price and was told by the manager that everyone was charged that fee because he had to pay sick time and healthcare for his employees.. $21 part.. 20 minute job.. $450... call another company

Zero stars. The Mountain heating & cooling service send two inept employees and their manager to my…read morehome. They fiddled-around on my gas furnace. And, charge me $240 for... nothing. My gas furnace was going for two hour.... and, then, it stopped. My friend called-up Mountain heating & cooling service and the guy told me that my gas furnace needed $2000 to replace the motherboard and the fan! They are a team of con men.... Or, a blithering idiots. By the way, I have a disability; a catastrophic massive stroke and speech problem.

These guys are great! They came to my home each time, when they said that they would. They did a…read morefantastic job. They were very careful not to dirty or damage anything in my home. I am very happy with the work that they did - my heat pump works perfectly. I would definitely recommend Aire Serv!

They quickly diagnosed the problem, fixed it and were on time. They are a little pricey but worth…read moreit.

We are redoing our basement and raising the ceiling so has to have all our duct work tucked into…read morethe rafters for the space. The team of Mark Lewis and Jason Hollifield showed up on time and with masks. They worked well and fast...we were told it would probably be a two day job but these guys made it a one day job. They made sure we were pleased before they left and they cleaned up everything. Thanks so much for a job well done.

I live in asheville nc. My friend lives in marion nc I…read moreneeded some help with my AC unit, and she called Morris to check it out. They had been to my place a few months before, for something minor, The guy came late because he said he couldn't find my apartment. When he arrived 30 minutes later than our scheduled time, we talked for a moment about what was going on I told him that the air was blowing cold and then hot...so I knew that it wasn't that it wasn't working, it was just that the thermostat seemed to be haywire!. What did I know? He went into my HVAC closet, but couldn't find the AC. I called my front desk, and they assured me that it was in the same closet as the furnace. He told me she didn't know what she saying, and went outside to look for the AC unit. When he came back about 30 minutes later, he went back out to my HVAC closet, and low and behold he finally found that it was infact there all along This took the better part of an hour or so...when he finally went back to the thermostat and declared that it was the problem after all. He said he'd go check in his truck to see if he had one compatible & came back a few minutes later with one that would be good. He took a few minutes to install it, and then gave me the bill. Oh, btw..the thermostat was $100.00 The bill was $373.00!!!! I asked him why it was so expensive, and he told me that his time was billed at $125.00 an hour...and that the client is required to pay for driving time! First of all, when they take appointments that are not in their local area, they need to tell the client that they are charging them $125.00 an hour to get to your place. Once the client knows that, then they can decide if it's worth it or not. second, he spent the entire time either looking outside for the AC unit, or going to his truck....It was clear that the unit was working, and installing the thermostat took about 15 minutes. 373.00!!!! That's not correct in my book you make your own decision

Sean was very quick to respond to our request for bids to fix HVAC. He continued to be responsive…read moreand followed thru with the job at reasonable price with more warranty than others. We are happy with the price and work that was done and would recommend him.

I had a water pipe in my storage room burst, and Sean immediately responded to my request for an…read moreestimate. He was at my house in less than an hour, figured out the issue, and had repairs made quickly. Big relief! He did a great job!