I had a leaky bathroom faucet that had to be fixed. Richard, their plumber was courteous and…read moreknowledgable. He gave me a wide array of options and worked with me to find a suitable solution at an affordable price. I was - and am - very happy with their service and would highly recommend them. Their office staff was also excellent. Immediate and truthful. The whole endeavour could not have been better.

HUB Plumbing demonstrated exceptional professionalism and dedication during a crisis in our…read morehistoric brownstone last summer. Following a catastrophic accident impacting one pf the main piping systems, they efficiently coordinated demolition and meticulously worked on the repair. Despite not having initial plans and facing the complexities of our classic and aged property, they skillfully navigated their ways and replaced hundreds of pipes and piping components over several months, achieving a near-miraculous restoration involving three floors. HUB has worked in our property for years. Their support and expertise throughout this recent ordeal however were invaluable and deeply appreciated. They are one Intelligent Team! Omar, Richi are the two who KNOW this highly complicated profession. Lina is authentic, lovely, and on task. And Jayson is insightful, amongst other qualifications. This to me is a quality one had to possess in this highly technical and mechanical business.

I've had CID come twice now. Four months ago it was to deal with a nightmarish leak from my…read moreupstairs neighbor's bathtub. Today it was to deal with a cracked kitchen sink tailpiece. Both times, the same guys came and did a great job. They were friendly, professional, worked quick, and communicated clearly what they were doing. Their presence and ability both times have been exactly what you could hope for when you're having likely to deal with an emergency at worst and headache at best.

There's a reason this company has all 5 star reviews. Found them through Reddit and gave them a…read morecall because our sink and dishwasher keep backing up with black liquid. At first it looked like coffee grounds and now it's all black. Our building was insisting we pay to get it fixed because it's a problem in our apartment. I explained the issue to Jerry at CID and that we never put coffee grounds or anything like that down the drain, who was able to tell me over the phone that he was completely certain the issue was not coming from our apartment since we have fully stopped using the sink and dishwasher since this started and it continues to fill with more liquid. There's more I could explain but that's the basics. Anyway Jerry was so nice, offered to get someone there by 8pm (I had called at 4pm so that was amazing) and it would be a flat fee to snake the drain and was very up front about what it would be which was very transparent. He suggested I talk to building management as this was not an issue of something we did wrong that normally it's something they would pay for. I did and they are sending someone out to inspect all the apartments in our line tomorrow. I don't think they will let us use CID if they are going to pay for it (which we sincerely hope they will) but despite that Jerry was incredibly nice and even gave me specific tips to tell the building management to make sure their plumber did the best job possible. Thank you Jerry for probably saving us a lot of money! Please go give these guys business, if we could we would!

Harris cancelled the appt without notice and left me hanging. Very inconsiderate and unreliable.read more

DESERVES ZERO STARS! I'm renovating a bathroom and setting up new laundry room in my house in…read moreSheepshead Bay, Brooklyn. I shared approved Dept of Buildings plans and supervisor came out for a walk-through and verbally quoted me $20,000, saying as he left he'd write the detailed proposal based on his $20,000 verbal quote. However, when he emailed his proposal the price shot up 92.3% to $38,460.00! I emailed back to get justification, but never received a response to the exorbitant markup from the verbalized quote at my house. I wanted to know why Harris would not honor the $20,00 I was quoted during the site visit? I have been a repeat client of this business paying $1000s at each of their visits to do my plumbing work, and was told that because of this fact, I'd get a slight discount on my renovation proposal for the plumbing aspect. But a 92.3% markup from original quote of $20,000 is extortion, fraud and just bad business practice to say the very least! I found out also that they don't come out and tell you that they charge a discharge/service fee to come out, but $150/per hour of travel time is quietly--not disclosed to customer--added to their bills, yet never disclosed to you upfront. They were coming from the office location in Brownsville and I'm all the way down south on Avenue Z in Sheepshead Bay and they must take the side streets to get to me because commercial vehicles are not permitted on the Belt Parkway. I will stop being a repeat loyal customer to Harris Plumbing and Heating and will not refer them to anyone else ever again. I'll be reporting them to the Better Business Bureau also. Good riddance Harris Plumbing and Heating!

I was introduced to Gateway Plumbing by way of recommendation after purchasing new custom radiators…read morefrom Castrads. These radiators are a piece of art, so I was very cautious on who we brought in to install. Not only was Leo a knowledgeable professional, he was meticulous in his work and wonderful to engage with. I highly recommend Gateway for any plumbing needs.

I have been with Gateway Plumbing & Heating for over 8 years. These guys are the best in Brooklyn,…read morelove them. Every year I learn more about the company and the services they provide. This year I had the pleasure to have Nour service my boiler. He was professional, neat, answered all my questions, taught me something's to maintain my boiler while teaching his apprentice the ropes.

I had contacted the company for a small bathroom work in Manhattan apartment. Another company,…read moreStandard Plumbing, responded back very professionally. Very pleasant experience and recommended.

We just needed to use Ariel Plumbing yesterday during our COVID quarantine, and their service was…read moreso on point, safe and efficient, a review was necessary. Had a major blockage in our single bathroom/bathtub. We were so nervous to need to call an outside plumber during this difficult time. We called Ariel services and they arrived within an hour. The plumber arrived with a mask, and gloves, and before he even entered, he requested that our family maintain their 6ft distance from him while he completed his work. His work was done quickly and efficiently and he left the bathroom in the same condition it was found. So thankful for their amazing service.

Ivan was very knowledgeable about which toilet would best fit my elderly mom. I would definitely…read morerecommend using them. Thank you again!

Do NOT hire this company!!!!!!! Unless you want to be out of $2400.00 and in a freezing cold house…read morein the middle of winter. They are the worst!!!!! They completely ripped me off!!!! I paid them $600.00 as my heat was not turning on. The heat worked for less than a week. When they returned they wanted me to pay an additional $1800.00!!!!!!! I called someone else and the issue was fixed and completely resolved for $300.00!!!!!!!

Richard Haviland is a rare find. I needed a plumber to do some work in Brooklyn, but I did not have…read morethe time or resources to go to Brooklyn to find one. So, of course, I went to the web, Craigslist in particular, wading through a lot of ads and promo-posts that looked suspect at best and downright deceitful at worst. I was beginning to get worried when something about Richard's post caught my eye. I can't even tell you what it was to this day; it wasn't flashy or bombastic - maybe that's what it was, who knows. But something made me call him - and so far he has turned out to be the best tradesman I have had going into that building on a regular basis. He investigates the problem, gets in touch with me to review the details, we settle on a cost - always reasonable - and a course of action, and he gets the job done, letting me know the final bill. Work's done, tenants are happy and all is right with the world. He is a man of his word. And did I mention that I have yet to meet him face to face? That's right - we've been working together now for almost a year, and he and I have been nothing more than voices on the phone to each other with a little bit of cellphone technology mixed in. Sure, I have a guy in the building who works as a go-between for the residents and for followups. But Richard and I have been operating on a virtual handshake for almost a year now, and more than once he has shown himself to be not only a very good plumber, but a man with integrity and a compassionate heart. I am very fortunate to have come across his post in Craigslist. I know exactly What led me to him! And I just want to make that known to anyone else who needs some plumbing work done in Brooklyn and would like to deal with a real decent human being. Thanks a lot, Richard!

I've used Richard a couple of times, and he's usually very nice, thorough, and reasonably priced…read more But, in January I had a job that really should have been very easy and he just didn't want to do it. He comes to my apt, looks at the flushometer toilet and says "your super should be able to do this." The problem is, my super sucks. I know this, which is why I am calling a pro. The piston in the flushometer completely gives way a week later, water is just running full blast into the bowl, and I had no choice but to call the super. He puts a new shutoff valve on the toilet, for some reason, and replaces the piston. I pay him $260. Problem is, he effed it up. The action on the flusher was weirdly stiff, and a few weeks later it just stops working. I call the super and he couldn't give less of a sh*t. "I told you, you probably need a new handle" he says. "Get the part for me and I'll look at it." (He had not communicated that to me, and it turns out he was wrong anyway.) So, I end up calling one of those overpriced "retail" plumbers. He shows up, and observes that the super put an unnecessary second gasket in there, which seems to have messed it all up. About 15 minutes later the job is done, and I'm out another $300. So I ended up dealing with three different people and spending $560 for an easy job that required a $40 part. Richard is a great guy for jobs that he wants. But he really left me in the lurch here when I needed someone to just do the job right.

Anthony and Downtown Plumbing are all you could want in a plumber. I called because of a blocked…read morekitchen sink. Got a call back very quickly saying they were on their way and would arrive in about an hour. Anthony arrived with another gentleman, Dom, on time and they patiently listened while I explained what was going on and what I tried. Anthony told me they'd first try to snake the drain and if that didn't work, there was another procedure with a water jet. I appreciated him being upfront about the fact that the first thing they would try may not work in order to set expectations. Decided to go with the snaking and Anthony let me know the price and proceeded to do the work. They were very thorough, spending about an hour working on it and testing it. By the end of the snaking, everything was working without an issue! Throughout the work, Anthony and Dom were extremely pleasant. They took extra care to ask if it was okay to move things onto the counter or if I wanted any extra protection on the floor. The great work, attention to detail, and general pleasantness mean I'll be calling Downtown Plumbing anytime I need a plumber.

I own a 108-year-old house in Bush Terminal. I had serious, complicated, issues w/the plumbing. I…read morecalled Downtown plumbing on the recommendation of my local hardware store (GRESCHLERS). Anthony & Dom came immediately, and even earlier than they promised. They assessed the issues, offered solutions, began working right then/there. They handled tlhe plumbing issue with expertise, experience, and empathy. The work was GREAT; and their approach to their craft, including communication, was ABSOLUTELY FIRST RATE. if you have ANY plumbing problem. you can do NO BETTER than DOWNTOWN PLUMBING. This sounds like a Shill-Bot review but it AIN'T. I am not not known for fake praise; I am a working-class guy, like these guys, and I understand the VALUE of TALENTED, DEDICATED, CRAFTSMEN. Contact this Company with COMPLETE CONFIDENCE. They will NOT let you down STRAIGHT UP DC Brooklyn, NY