Honest and fair; no surprises! Plus, they do good work. I won't take my car anywhere else, anymore!read more

From the owner: Customer Service, Check engine light diagnostics(Driveability), Steering and Suspension, Brakes,…read more Tires and Alignments, Air conditioning Service..

Annual car inspection this morning at Upstate Chevy, and a few maintenance issues to correct. Very…read moreefficient process to schedule an inspection appointment. They were able to complete the repairs immediately so we didn't have to come back which I appreciated. Nice clean, comfortable waiting area, with a refreshment area with coffee, fruit and popcorn. Shelby, the "dealership dog" lavished the patrons with plenty of kisses and showed great interest in my breakfast takeout container. We buy our cars here, and trust Upstate Chevy for all our car care.

I brought my truck in for an inspection, and the service writer informed me that certain work had…read morebeen completed without my knowledge. However, the work he claimed was done could not have been performed because my truck doesn't even have the parts on it. I asked him three separate times to confirm he was referring to my truck, and each time he insisted it was. When I raised my concerns with Brian, the manager, he showed little to no interest in resolving the issue. I'm extremely disappointed with the lack of accountability and customer service.

I highly recommend this dealership. We have purchased many vehicles from them over the years. No…read morehassle purchases, no game playing. It's always a quick and painless experience. We also bring our vehicles here for service. The service department is fantastic, and we never have to wait long. 10/10!! Don't go anywhere else.

this by far has been the best car buying experience. I highly recommend Cory, he went above and…read morebeyond for me and answered all my questions. I never thought buying close to home would be an option, but was the best decision I've made. Hope to continue my wonderful experience with Upstate.

I ordered a cadillac converter for my 19 dodge charger. Then I asked them to return it. because I…read moreneeded 02 sensors only and I was told I can't return it n was told they told me over the phone when I ordered it.. I record all my phone calls n not once was I told I couldn't return it so now im out 700 dollars unless I seek legal action

I had an accident in the middle of a blizzard on the thruway while driving from Fredonia to…read moreConnecticut. I drive a Jeep, so I pulled over managed to find Castilone's service department online. They were so nice. I limped over to their shop and had two blown tie rods. They took me immediately, diagnosed the problem, and had me out the door in two hours flat, including diagnosis and getting parts delivered. They saved my life big time!! Many thanks to them for understanding my problem and for prioritizing my situation as someone far from home.

Making an appointment was necessary for me. I was told I may have to wait 2 hours but I was done…read moreafter 1 hour. Serviceman made sure they had potential needed parts for my repair. I was happy with the final bill. I will return in the future when needed! And recommend them!

We were on holiday with a shaking steering wheel. We happened upon this busy place. If I could give…read morethis place 10 stars I would. Thanks to Chris who took the time to diagnose the problem, Brian for researching and installing tires, and Sammy for overseeing everything and keeping us in the loop. We so much appreciate this place! Oh yea, and a great price. I checked....

On 12/20/2025 I had an appointment to swap 4 mounted tires on my 2024 Chevy Silverado 1500 (Factory…read moreRims and Sensers). The appointment was 30 min. late to start. I was told i had a bad senser but received a notification on my Chev App the tire was low when I gave the OK to change the senser. According to Google this could not occur if a sensers battery was dead as I was led to believe. Also there is a 13 lb. difference between left front (45) tire pressure and right rear tire pressure (32) when I left and also after driving on Rt 490 at 70 MPH. for 60 miles. Mfg. recommend 35 PSI. I will never do business with Saddam's in Perry again!!!! Note: I am sharing my dissatisfaction of my experience with everyone i come in contact with because I have been financially taken advantage of and miss lead.

From the owner: Sedam Tire proudly serves the local Perry, NY area. We understand that getting your car fixed or…read morebuying new tires can be overwhelming. Let us help you choose from our large selection of tires. We feature tires that fit your needs and budget from top quality brands, such as Bridgestone, Firestone, Goodyear, and more. We pride ourselves on being your number one choice for any auto repair.

I have loved antique cars for a long time. While trying to convince the co-owner to get one that I…read morecould rent on the weekends, she said "There are lots of them around and they don't cost too much." My response was "Wait!!! What??? I can own one?" That was the beginning of the dream come true. Roadmasters' Car Concierge, Raymond, found a 1927 Model T, talked to the seller, had his mechanic talk to the seller, negotiated a price for the extras tires, went and looked at it with his mechanic (with me and my husband), hauled it back to Roadmasters, had his mechanics go over it and service it, and had his Model T guy give me lessons. They do everything! I would have never bought this type of car without knowing people that knew what they were doing and could service it and store it during the winter. I am living the dream that was mirely only a distant thought for years. (And I thought I wanted a golf cart!...this is so much more fun :) I'm so lucky to be a Model T owner that when I ride along the road, everyone smiles... but their smile is not bigger than mine!! Thank you Roadmasters for all you do. Looking forward to many years with you.

Taking my Grandfather's 1926 Ford Model T to Roadmasters was the best decision made in hopes of…read moregetting the car back on the road after years of sitting. After a thorough diagnosis of the car, Raymond and head mechanic DeWayne kept us well informed on the work that needed to be done and why it was needed, throughout the restoration process. I had no hesitation at all in trusting Roadmasters with this three generation family car, their knowledge and expertise truly speaks for itself. They work with the most sincere respect for your ride in an awesome facility too. Thanks to them the Model T runs better than I've ever seen it run in my lifetime, and she starts right up. Wether you're looking for a place to store your classic, need help getting it running again, or just need some advice. With so much to offer, this is the place to go!

Both the owner and the driver were very professional and polite! Especially considering we were 45…read moreminutes away from the shop. Sadly our insurance company doesn't pay much for roadside assistance!!

1- huge lack of communication 2- absurd towing price…read morewithout offering other options and without a ridiculous fee. 3- driving around for 40 extra minutes trying to locate the "garage" 4- seems like the "positive" reviews are from friends and family 5- my friend's tire and rim were with the vehicle and then gone without explanation I could keep going but I'll keep it civil. our mechanic absolutely disagreed with the services and prices 100%. Just don't do it.