My experience here was honestly disappointing. My husband and I came in to buy a perfume, and from…read morethe start we felt ignored--likely because we're young. When we finally asked a male employee for help, the first thing he asked was, "Are you going to buy something?" We told him we weren't sure yet and just wanted to smell the perfumes first, which is completely normal. He helped us briefly and then walked away without saying anything. Later, a female employee came to help us, and the male employee returned and whispered something to her. After that, they were just looking at us instead of actually assisting us. In the end, we did purchase a perfume that cost $210, and the product itself is great--but the customer service was terrible. Wanting to try a fragrance before buying does not mean we weren't serious customers. The way we were treated made the experience uncomfortable and unwelcoming.

Stephanie the personal stylist.(Apparently there are two Stephanie's so I am specifically leaving…read moreremarks regarding her) Stephanie was amazingly helpful. I was in a sea of madness in the Holiday Shoppers hell and Stephanie was a guiding light. She was knowledgeable and showed me right to the discounted , cosmetic gift boxes I was looking for. Thank you!

So we walked in and went to the makeup section to look at foundation. And the boxes did not have…read morethe color of the foundation and so we opened the box to just to see the color to check if the color matches and they got super mean and very very disrespectful. Their management is awful. We tried to reason with them. Lady said "if u don't know ur shade then leave". Umm no thank you

Worst customer service and treatment ever! Unpleasant and rude at Customer Service desk where I…read morehad to do a return. I am elderly and use a cane and have been shopping at Macys ( New York) my entire life. The Johns Creek store was deserted today. No wonder! Your employees need some lessons in manners and customer service.

The other day, I had to return an online ordered item to Belk that was shipped to correct address…read morebut was wrong shoe Brand and wrong size ordered. It was not an easy return for the clerks, but Joanne and Carla worked through it with patience and kindness for a successful solution.

Open more registers; some reps are friendly and others totally rude; lines are entirely too long;…read moredread going every time

Is there a shoplifting problem at this store??? Store…read moreassociate blatantly checked on me 5 times in 15 minutes while I was in the cosmetics aisle. Seriously- not necessary! I felt harassed . Used to love coming here but not anymore

A big thank you to the staff yesterday that helped my husband pick up several large items. They…read morewere so nice and helpful! We love Big Lots in Cuming!

Most of my clothes come from this store. I love it. I'm plus size and this is the only place around…read morethat doesn't charge an arm and a leg for CUTE plus size clothing! I even nabbed a pair of jeans there yesterday. The same brand (Celebrity Pink) is available for purchase online at Macy's and Belk for a lot more $. Much of the plus size tops are solid colored, but that's perfect for me. They do usually have a few cute prints but I prefer pairing solids with a cute scarf. As a plus size woman, finding this place was such a blessing. Sooooo many retailers sell clothes that just don't make sense for plus size women. Places like Torrid and Lane Bryant charge a fortune for the same quality clothes. My teenager loves this store too. Between the two of us, we have tons of clothes that have lasted a long time. Most of their leggings are par with lularoe and over half the price. They have a huge selection of medium/big cheer bows for like $2-3. I could live without the jewelry section. It's just not my style. Cute but not me.

They had some super cute stuff. The scarfs were my favorite and the oversized sweaters in the plus…read moresize section. I wish I had more time to look around. The clothing is nice, not the super best quality as in the thickness. But if you're looking to look super cute for super cheap then this is the place!!

Everytime I come in, the workers are complete stuck up privileged girls who give everyone that…read morecomes in a dirty look, I'm assuming because we buy second hand. They NEVER take any of my items but one time took a beat down pair of Jordan's??!?!?? I brought in brand new crop tops, some WITH TAGS I've never worn before here. Absolute bs when I came in after waiting an HOUR with NO TEXT or update on my clothes just to find out they 1. not only didn't buy anything (Aerie, shein, vs pink, lululemon, American Eagle, Romwe, Nike, Jordans, Adidas, Wild fable.) but 2. NONE of the items were even looked at. I had watched them the whole time from the door window outside, all they did was glance and throw them in a bin. All items were passed on. They told me because of the STYLE. Below are just some items I've decided to keep to sell to my friend since I sold the rest at Uptown Cheapskate. Not even folded back, and made me carry all 40 clothing items in my arms to the parking lot where 2 clothes fell on the cement. DO NOT COME HERE. They are also very selective on the amount of money they give you. This place isn't even worth it. Not clean. Not friendly. Not a girl's girl type of environment. Judgmental. Prices have absurdly gone up high. Never buying any types of clothes unless you're their friend basically.

The girls who work here are more than disrespectful and they are very snobby! i had gave away my…read moreold american eagle jeans, shien outfits, american thread jackets and shirts ,nike clothes, and victoria secret/pink clothes and they bought almost none of it then offered me 4 dollars there excuse to buying none of it was "it looked to old and not like someone wouldn't buy it" i can say i am flabbergasted at how i was treated by this store!!

HUGE selection and great prices! Even a large selection of Menswear. Plenty of helpful, courteous…read moreemployees as well!

It's pretty sad that you walk into a store. You wanna grab a shopping cart because that's the…read more"Norm" and you see trash from another customer. I'm not saying have an attendant in the vestibule helping customers with shopping carts all I'm saying is when you have some free time grab a glove put it on and throw the trash away. It shouldn't be up to me to throw it away.

Service was wonderful ! Great selection of so many things . Visit this shop and enjoy the many…read moreunique and wonderful treasures . So many great gift ideas ..

So many decor items at really reasonable prices. You just can't go wrong shopping there.read more

I found my dress!!!!! I went on 4/14/26. My experience here was AMAZING. I was with Mya and she was…read moreso so helpful. She helped me find a huge variety of dresses that fit my style, and she was so positive and encouraging! I felt no pressure at all and was so confident walking out of the dressing room thanks to my wonderful experience here. My dress was beautiful and I can't wait to wear it to prom!!

The worst customer service I've ever experienced. I would strongly advise against shopping here…read more They will say whatever it takes to make a sale, including assuring you that a dress can be altered when it simply cannot. Instead of offering a real solution, we were told to use body tape--which is unacceptable when you're spending $500-$1,500 on a dress. To make matters worse, our daughter has severe skin allergies, so body tape is not even an option for her. When I raised these concerns, the person claiming to be the owner responded with, "not my problem." They refused to accept a return, even though we had the dress for less than 30 minutes and immediately took it to an independent alteration specialist--something their own salesperson suggested, noting their in-house alterations were "very expensive." Even their own alteration person later confirmed the dress was not suitable for our daughter. We had originally been told that if this were the case, a refund would be issued. That turned out to be completely false. Instead, we were once again told to "use body tape." Now we're left with an $800 dress that cannot be worn. I recommend staying away. Also, take the time to research the ownership--because the person I spoke with on the phone misrepresented who they were. Absolutely unacceptable.

Greeted at entry and upon exit. Live it when a store is sorted by color. So easy to shop! Very…read morereasonable prices. Small selection of shoes and a gift section -- games, journals, notepads, etc. Cute clothes!