I bought a purse by accident. I was scrolling down to write a question in the comments. I wanted to…read moresee a picture of what the purse would look like with the upgraded zipper added. The order was placed unintentionally. I immediately sent an email asking for the order to not go through, that it was an error. I then received an order confirmation and an e-mail explaining they don't respond to emails on weekends and that production would start right away. I tried again to communicate with them via e-mail the next business day and received another e-mail with the same message that didn't apply to my issue. I never heard back from them. The purse arrived. I'm not happy with the zipper addition for 2 reasons. 1) It is so far down in the top of the purse that it makes the capacity much shallower. 2) The zipper is not attached at either end so you have to keep putting it together like the bottom of a jacket each time. This is a terrible design. So inconvenient and hard with the thickness of the leather. I gave the 2 stars because the leather is beautiful! Very happy with the quality of the leather. The zipper needs improvement in the design. I couldn't find a phone number anywhere to communicate with Go Forth Goods and the e-mail didn't work. I am stuck with the purse and am so unimpressed with their customer service. This has been a very frustrating experienc. I do a lot of online shopping. I've never had such poor communications with a business. The order was placed November 1 so it's not like they were in the thick of the holidays yet. They could have communicated with me to make sure I ended up with a product I would be happy with - if they cared.

The most gorgeous bags I've ever owned. The quality surpasses any bags I've ever owned, and they…read moreare just so beautiful. GFG is my new obsession. They are made to last a life time. I'm so glad I'm able to help support this small company. Their customer service is wonderful too, they really value their customers. I am a part of the GFG Facebook group and the owner interacts with us on a regular basis. Couldn't recommend this company enough!

Here's a polished, comprehensive review based on your experience:…read more An Absolute Gem -- Outstanding Service from a True Family Business I've been searching for a place that could bring my vision to life on a custom shirt, and after coming up short everywhere else, I finally found exactly what I was looking for at Customer Apparel. This isn't just another mall store -- it's a family-owned business with three locations (Kennesaw, Columbus, Ohio, and even Tokyo!), and that family-first mentality absolutely shows in the way they treat their customers. From the moment I walked in, Noah set the tone for what turned out to be one of the best retail experiences I've had in a long time. He didn't just take my order -- he listened. He asked the right questions, understood exactly what message I was trying to convey, and brought a level of creativity and expertise to the process that I genuinely hadn't encountered anywhere else. He helped me design a shirt that said everything I wanted it to say, in a way I hadn't even been able to articulate myself before walking through that door. What really impressed me was the combination of quality, speed, and price. I expected to have to sacrifice at least one of those three -- but Noah delivered on all fronts. The turnaround was incredibly fast, the end result exceeded my expectations, and the price was more than fair. That trifecta is rare, and it speaks to the kind of operation Customer Apparel runs. This is the kind of local, family-owned business that deserves every bit of community support it gets. Whether you're looking for a custom design or just need something done right the first time, look no further. I will absolutely be back, and I'll be bringing friends. If you're near any of their locations, do yourself a favor and stop in -- ask for Noah if you can. You won't be disappointed.

have had several items made here and each item has been amazing! They have great customer service!read more

Boozer is a master of his craft. I went in on a Wednesday on a last minute appointment and needed a…read morecustom suit for an event slated for the following Friday. Not only did Boozer expertly measure me, get the materials in, and did the final adjustments, he was professional and listened to my needs to get what I needed at a fair price point. I can't thank this business enough for helping me out and getting me in a great looking suit at the drop of a hat. Thanks!

I would like to leave a review like the great majority of the reviews ahead of me, but I cannot do…read moreso. The products in the store looked very nice and of high quality. But, I was more than disappointed when the two gentlemen working in the store looked at me when I walked in, didn't say a word to me, and went back to whatever they were doing at the check out counter. I am a "C" level executive in my 50's and I wear mostly bespoke clothing during the work week, but I was dressed down in jeans and golf shirt today. No matter, had they taken a few moments to engage in certain they would have quickly realized that they should actively engage every potential client walking in their door. No matter, I have a keen memory of the jackets I liked when browsing their inventory and I will simply have Tom James make me a bespoke version instead. https://www.tomjames.com.

Reasonable prices for fixing jewelry. They make some of their own pieces which is really cool! I'm…read moreexcited to have a local jeweler!

I've been shopping for a pair of diamond earrings for some time, and Holly Springs Jewelers has…read morebeen friendly and patient with me as I've browsed their store multiple times. Though the Holly Springs Jewelers assortment is on the smaller side, I liked their selection of diamond huggie earrings better than the local competition.

Lee has taken care of me for close to 30 years now. Every time I visit him, he does the exact…read morething for me LOL MAGIC!!!!! A couple of weeks back, I called Lee and bought a cross and necklace from him, only I was home about 5 hours south of Atlanta. The whole staff took the time to send me pictures of the items, answer my questions, and shipped everything wrapped so well my wife knew I didn't do it. Lee and his staff have taken great care of me and my family, so much so that I send anything that needs repair to him, LOL, as I did today. He calls me, asks what the heck I did to the watch, ring, bracelet, I tell him, he laughs, and gets me back the item better than new.

Lee was extremely helpful and upfront about the cost to adjust my watch. Completed the job in no…read moretime, very knowledgeable and was very friendly.

I've had a diver's watch for over 20 years. When the battery dies I've always sent it off to where…read morethe manufacturer said to send it.....Washington State. It usually took 3 or 4 weeks to get it back. Yesterday I called Adam's Jewelry and asked if they can change the battery and ensure it was still waterproof. They said bring it in. Dropped off the watch, walked to Kroger and bought one item. Went back and the watch was ready. Well will definitely be back. Thank you, Adam's Jewelry.

Custom made a herringbone anklet for me and it only took a couple of hours. I would have waited…read morelonger but he was able to complete it so quickly. 14k yellow gold so beautiful. Thank you so much.

When we first moved to Atlanta, my husband recommended I go see this place that he just happened…read moreto see while getting our car serviced across the street. I'm so glad he did...This place is amazing... from customer service, to any kind of material you need to create your own designs on or off the sewing machine, to teaching what you don't know, and need to know about any machine they have available. I've bought both sewing machines and sergers from this store. They give you excellent deals when purchasing anything, and if ever a problem they always provide the right solution. Their classes are very informative, well worth the price, their expertise is amazing, and their machine repair is second to none. And, as always, the buck stops at the top...their Manager is second to none, always available, fair, honest, and if it's fixable, she can fix it!

Went to see if I can have my sewing machine fixed. A very nice young lady provided great customer…read moreservice and explained what I should do to get it done. They also sell sewing machines, and they seem to offer different types of sewing classes. There is also a selection of materials for sale. While I was waiting for my turn, a gentleman came to pick up his machine, and he seemed very happy. I did ask the sales lady, how much it did cost and the price seemed reasonable. Of course, every service price is based on the additional parts and labor needed. So, I will definitely give it a try. Seems like it will take few weeks to get your sewing machine back, but I'm sure it will be worth it.

This is a GREAT local jewelry store. They do a fantastic job with jewelry repair, but they also…read morehave a decent selection. Ask for Chris- He's been doing this for a long time and he also understands good customer service because he grew up in South Georgia, where all the nicer people live.

I took a necklace for new clasp and a bracelet to remove a link. They said it would take a week…read more It took more than 3 weeks. After 2 I called and said I would get a call back. No call back. I finally got a call that it was ready and the charge for it was $98. Horrible customer service and outrageously expensive.