I would recommend this company for medium to very large amounts to pickup. The crew are efficient…read moreand friendly!

Very fair pricing and workers are top notch. They are efficient and friendly.Highly recommend.read more

Great communications, thoughtful and professional. They pleased one of the pickiest people I know,…read moreso bravo! Thank you.

Very responsive to our request for service, came within a few days and did a beautiful job for a…read morereasonable price. We have used him before and continues to impress.

Today, we had a team of three move us. Scott, Caden and Will were kind, hard workers who each had…read moregifts for all the moving challenges. They were fast and had packing expertise. We highly recommend booking them if they have an opening! We know we will be!

Absolutely horrendous treatment by the team supervisor. One of his movers was allowed to use the…read morerestroom which resulted in his urine flooding all over my bathroom floor. When the supervisor heard that I was on the phone with his boss he came out hot headed and threatened to throw my property out in the street. When I pointed out he'd just be paying for it because it's insured in the contract I signed with them. He then stormed off and had to have his boss call him to tell him to get back inside to do his job. This kind of blatant disrespect towards a client is unacceptable by any means. Not only did I never raise my voice or swear at him, he actually interrupted a conversation I was already having with my assisted living caseworker to throw this tantrum. I explained that it's common courtesy to clean up any mess you make and that if I had caused the mess I'd go to a dollar store for a mop and clean my urine off his floor. Apparently that's worth quitting and voiding a contract over, and threatening the private property of a client. Great job Ken, keep making your company look good. Honestly, if this is how they move a disabled person assisted by SLP out of HUD housing it's astounding to me they have a positive rating. I imagine it's the labor put in. They took several larger pieces in one go which sped things up. -Disregard owner reply. Literally nobody offered to clean the mess. I was told that they don't carry shammies or towels or mops and Ken explicitly said they would not return to clean the mess, after the super on the phone said the same exact thing. Do not believe the owner replies for a moment, I am the one who had to go get a mop and return to the previous property to clean it. The only reason I did it, is because if I didn't my caseworker would have had to. It's one thing to make a mess and then threaten the client and throw an actual storm-off tantrum, it's another to go into yelp and try to lie about what happened. Even worse every party involved mutually agreed that if you got urine all over someone's floor, accident or not, it's literally just common courtesy to clean it up. They simply refused to do so and asked stupid questions like "what would you do?" Only to have no proper response to "I'd clean it".

The owner doesn't respond to texts for days or communicate effectively and accurately. Finally…read morecalled me on Sunday with an acted like a jerk with an aggressive attitude and defensive demeanor about his lack of communication. Never would I deal with BFF again !!!

Stan was very friendly and helpful. arrived early and went right to work. Did a great job and very…read moretransparent.

JR did an amazing job with our carpets! Some stains that we had another company try to remove…read moreunsuccessfully, he was able to remove and our carpets look amazing. JR is highly professional, prompt, reasonably priced, and communicated with me throughout the process. I couldn't be more pleased and HIGHLY recommend his services!

JR just finished cleaning our carpets and I am amazed. I thought they were beyond hope as they…read morewere heavily stained. The carpet looks like new and smells very fresh. Scheduling was very prompt (next day!) and the price was very fair and affordable. I highly recommend JR. We will use them again! Kim - North Side

I called Shaun and he was super friendly and easy to work with. My parents had moved out of their…read morehome and I was trying to get it ready to sell. There was a large, black spot in the middle of the cream colored carpet. Ot now looks like new! He also had to clean the spiral staircase, so kudos to him! He even went the extra mile to manually close the automatic gate we didn't have open for him. Thanks Shaun!

Shortly after moving in to our new home, our carpets were in bad shape due to the triple threat of…read moreany angry cat, a new puppy and an aged, incontinent chihuahua. We tried ZeroRes and one other service, but the problem always came back. When Radiant Rugs came to give it a try, they said "Our procedure might work, but I'd really suggest you don't pay us and invest the money in new flooring instead." I respect that level of customer care. We had guests coming, so we elected to have Radiant Rugs give it a shot. They nailed it! The house is now odor free and has been for weeks. The result is so good, we've toyed with canceling the new laminate flooring we have scheduled. We even had a miscommunication on coverage area (our fault) and they came back out to hit the missed area ... for free. Look no further! You've found your carpet cleaning team!

Deadbeat tenants left a house full of garbage and belongings - floor to ceiling…read more Garrett and his crew came in and took care of everything in less than two days. Over 10 trailer loads to dump!!! They also removed carpets and appliances. They cleaned up too. Everything looks good now and ready to clean! Their service was worth every cent!!! I strongly recommend them for any cleanup or hauling job big or small! 100% satisfied with their work!!!9

I appreciate Garrett and his crew so much for all they have done for me. Other hauling places cost…read morean arm and a leg. Not Garrett's. They also do a great job. They don't half-ass the job. They are quick, efficient, and super friendly. I highly recommend them to anyone who needs any clean up or hauling done!

Appreciate you!!! Excellent moving of my great uncle's upright piano to my aunt's house, then…read moremoving my grandmother's baby grand piano to my house! Gave us a deal for a two-for - and did an amazing job. These are OLD pianos that are family heirlooms and they did an incredible job. Very grateful! Highly recommend. Thank you Walt and Dan!!

The crew we had was so good with all our belongings. They were very careful and very efficient and…read moregot done ahead of schedule. I would definately use this company again. Did a great job for us and highly recommend.