The owner, Monica, is amazing and friendly. I've been able to set up an appointment the day of and…read morehave never had a problem there. Monica is honest and explained the process of going from red to blonde keeping my hair as healthy as possible. Prices are extremely reasonable and I highly recommend this place.

Unfortunately, I have to select a star, this place doesn't deserve anything at all…read more In retrospect, I should have left a long time ago, I honestly do not know what to say at this point, except the person who was cutting and coloring my hair was totally inept. She was malicious, continually would contradict herself, and would repeatedly deflect her lack of knowledge and state must be something I am doing incorrectly, yet I had never had the issues that were recurring anywhere else. I contacted the color manufacturers regarding the continual issues with the color, she never made any attempt to identify why my hair was both bright orange and gold when it should have been mahogany brown. I found out that she was using a deposit only hair color which washed out after 14 or so shampoos. This I identified when I asked to see what she was using and found it was a temporary color, which I have never had anyone use anywhere else I ever went. When I questioned this the following month, she stood there and blatantly lied and stated something different, however, the boxes she brought out clearly indicated that it was temporary along with the manufacturer's documentation. Both products she used (2 different manufacturing products), were producing identical results, yet she tried to claim it was shampoo or that I used well water, which I don't, and I have always used a premier shampoo and conditioner for color treated hair since I began coloring my hair, and never had a problem anywhere else, only this place I have never been to a more unprofessional place in my life, more importantly repeated problems, horrific listening skills, continual one-upmanship, arrogance, and a lack of knowledge, in extremely basic cutting and shaping skills. Listening skills are very key in their profession, lying is also something you should never do, especially when items are very easily identified. Not once did she ever attempt to form any type of apology for completely screwing up the color or the cut. She also never stated "don't worry about paying this month, I know there have been a lot of problems". The smartest thing I did was walk away from a very shabby shop.

My bff took me to this spa as a belated bday gift this weekend. The place is black owned and has…read morethe most friendly employees! Location/Atmosphere: it's located on a popular street in Hyde park so parking can be an issue on a busy weekend. As you walk into the building and down the stairs to the basement suite, you feel transported into a tranquil spa! You're greeted with calming music and a serene aroma that I couldn't make out. 4/5 Massage: I received a 1hr ​"Bettye's Body Butter Massage" by Bruce and I must say this was one of the top 5 massages I've ever had! He was super sweet and accommodating, making sure I was comfortable with every step. He even gave me some tips on stretching for my sore spots post workouts. I left feeling refreshed and super moisturized! 5/5 When scheduling, they'll take half the cost as a deposit and you'll pay the rest after your session. They have a variety of different packages and massages to choose from which is great so you can try something new each visit. Most def will be back!

I recently visited Betty O Day Spa, and I have to say, the establishment itself is beautiful and…read moreinviting. My massage therapist was excellent. He was very attentive, professional, and took such great care of me throughout my massage. I truly appreciated the care he provided. Unfortunately, my experience was overshadowed by an issue with my booking. I had a gift certificate specifically for a Hot Stone Massage, but when I arrived, my appointment had been entered as a Body Butter Massage. I brought the issue to the staff's attention, and my massage therapist also spoke with them about the situation. I understand that mistakes can happen, and I was told that the receptionist was responsible for entering the massage incorrectly. However, I was disappointed that after explaining the situation, no accommodation was offered--such as a discount toward a future visit or a complimentary massage. I want to emphasize that my massage therapist was wonderful and provided excellent service. My concern is with how the booking error was handled afterward. When a mistake is made by the establishment, I believe it is important to make the customer feel valued and to find a reasonable way to make the situation right. Betty O Day Spa is a beautiful establishment, and based on the quality of my massage therapist, I would consider returning. I just hope that in the future, greater care is taken when entering appointments and that customers are given better consideration when an error occurs.

I have not personally used their services, but my sister and I went in together to buy a gift…read morecertificate for our sister-in-law. On the gift card someone from the shop addressed the "to" and "from" sections of the card. Nice gesture, but since my sister didn't tell her who the gift was from, my name was left off. I would prefer that these section be left blank, and leave it up to the purchaser to add the information.

My husband bought me a spa package for my bday: mani, pedi, facial & massage. Everything was good!…read moreFacial was very relaxing. The massage was good,but she talked a lot & gave her opinion on my medical history-which I was like-seriously?? But she is very good and knowledgeable about massage therapy. The setting is comfortable & relaxing. I probably will try it again.

Went in for a Brazilian and was totally satisfied. She performs the best for her clients! Super…read moreclean and sanitizing which I loved. Takes her time but that's because she wants to remove all hair. Would go again!

Oh well I must say I went for my first facial. And it was a grand experience. I received a facial…read morethey catered towards my eczema my face feels smooth and refreshed the atmosphere was amazing I'm basically rested most of my treatment you got up looking and feeling new I appreciate glitz'nup facial spa and staff I will definitely be following up with my treatments. And you should give it a try too

The massage was amazing (by Kim). The salon is very calming, and they owner was a gem. There was a…read morelittle mix up because the website double booked a service, but they sent me home with a really nice lip scrub because of the technical issue. Such nice people.

The pure attention to detail and the experience is what will bring me back here. It is hard for me…read moreto relax so I started incorporating massages into my routine and this place does not disappoint! Krista was my masseuse and I will request her every time. It was so good, I overtipped. My shoulders feel way less tense than they have in a while. 12/10 recommend. I will be back.

There is not a negative thing to say about Chicago Beauty Boutique. I've been going there for…read moreseveral years now. I drive from the north suburbs because I trust Sabrina and her team to provide an incredible spa experience. I have sensitive skin and Sabrina took the time at my initial visit to talk to me about the products she uses and after care. From facials to bikini waxes, there's been no issues at all! I leave relaxed and refreshed each time. We also hosted a spa party there and everyone was happy and satisfied with their treatments. The team is professional and does the job well! Oh, she makes the body scrub and lotion she sells. It's incredible! Worth the purchase and I stock up because the scrub sells out fast.

Very nice looking place but their business practices are questionable. I booked an appt and…read morecancelled in less than 20 minutes and they kept my deposit. We will not patronize this place again. Not to mention, their fees are higher than the neighborhood spas.

Absolutely 5+ stars.....going for laser-lipo and saw a difference after the first treatment…read more You cannot find a nicer lady than Roxanne. Always asking if everything is ok and adjusting if needed. Would recommend for anyone. Spa is very clean and everyone is very nice... Wonderful place and a great experience.....

Super friendly, professional environment and they took the time to listen to my needs to tailor my…read moremassage. I feel great after every visit! The knowledge and skill of the staff were amazing. I love this Spa!

Latania was amazing! It was my first time getting a wax, and Latania made me feel so comfortable…read moreand at ease. My skin felt soft and smooth afterward. The facility was beautiful and relaxing. Would absolutely recommend and will be coming back to her when I'm in the area!

one of the best experiences I've had so far, the atmosphere was fantastic I went in for a brazilin…read morewax in which I was nervous and Latania made me feel so comfortable and at home. I walked out of there with my underarms waxed, brows tinted and lashes an overall great experience and I will returning! and the prices were right in my budget.