Excellent staff. Special thank you to Todd the owner for…read moreall his help. Reasonable pricing if you don't have insurance companies cooperating or no coverage at all. Nice and local to my area. Highly recommended.

First time purchasing medical supplies and was very happy with the service and knowledge of person…read morehelping me.. Would recommend this store to everyone

This company is a godsend for me!…read more Needing access to high-quality OEM parts for DME is critical. They move quickly and never fail. Follow-up and professionalism are their calling cards. Customer service is at their core! I have dealt with Jillian and Andrew extensively. I'm more impressed every time we interact. They are my go to, and I will be looking anywhere else for the essential parts that I require! Deal with them with absolute confidence!

Buyer beware! They are very nice/helpful when they are about to sell you something but if there is…read morea problem, they turn nasty. Don't expect any support or service once you have paid for the equipment. What you will hear is "it will cost you a $200 a service call" even if the equipment was just delivered within days and there is a problem using it! No compassion and they are dealing with vulnerable customers. We were even told that they need to make a profit so don't expect any help without paying $200! High pressure sales but once you pay, forget about getting any support. There are comparable products (new!) on Amazon that are price competitive and Amazon accepts returns. Try eBay if you are looking for a used piece of equipment. Better prices and delivery can be arranged.

Custom ordered a sweater for work and added embroidery. The price points were pretty good and the…read moreitem didn't take forever to be done. I did love they have the option to do in store pick up which saves you on spending money on shipping. I went in store to pick up my item. The girls at the counter were very helpful. Very nice and was warmly greeted as well. My only mistake was I didn't look at my item before I left the store and unfortunately there was something not so cleanly in the pocket of my what was supposed to be brand new sweater. Now I know mistakes happen so I did call the store spoke with somebody in management and they said somebody would call me right back which they did. And I believe the manager at the warehouse called me a back apologized and took care of the situation, very quickly very rapidly and very professionally. Personally, I know things happen so I feel like the customer service to fix the issue to rectify this was top-tier and I was very appreciative of how fast they got me my new product. If that little situation hadn't had happened, I would've gave five stars. The jacket is beautiful and the embroidery is also very nice. Thank you guys!

Being dragged here by my partner to grab some scrubs for work I was amazed at the large selection…read moreof both men and women uniforms along with shoes and accessories that every medical personnel would need. Though there were times they didn't have sizes for him he was able to find some of what he needed but comparing prices I can understand why larger corporation like Walmart are covering more sales in everything. They are experts in their field and have a price to match that makes me lean toward Walmart or online. They do honor and give discounts to medical staff just make sure you work for a common agency and bring your badge to eliminate any headache at check out. With a location in CT and the main branch in RI you can drive out here to get what you need or you can find what you want and purchase it cheaper elsewhere.

They are always helpful. I bought my reclining-lift chair here. They helped me in the past with…read moresmaller items.

I bought a golden scooter for my husband in October. This was so he could travel on an airlines …read more So far we have gone on Jet blue without any problem. He road it right to airplane door and it was there when we got off. Going on United airlines soon. It's light weight we can pick it up and put it in the back of my suv. I highly recommend alpha Surgical as they were so nice to work with. We had a small issue which was taken care of immediately . Great company to work with!

Anyone who has Diabetes should check them out. Friendly, helpful staff. Willing to handle all…read morepaperwork to get what you need in regard of care of diabetic equipment and care.

I was visiting an old Army buddy and wanted to gift him some CBD lotion for his shoulder pains…read more Derek was able to point me in the right direction and gave us a ton of great advice. Very professional and the lotion works great!

Been around for 64 years and used to run a family owned back in the 70s and 80s when we took joy…read moreand pride in our products and customers. In this vast COLD sea of web vendors, Mass Apothicary is a welcome a return to a business that goes out of their way to delight their customers..Because Derrek and Corrin really care about you and the benefits their stock delivers.

This is my main store. I come here regularly for protein bars, energy drinks, supplements &…read moreprotein. In the past year, I've made several purchases and have not accumulated points per their rewards system. I physically make sure they pull up my account to add them. They said there was nothing I could do and gave me an 800 number. I called them and spoke to someone 3-4x and no resolution until I expressed my frustration over and over again. They said I needed to touch base with my home store, which I already did. They gave me a smidge of a resolution but even follow up-I was the one that requested a call back to make sure the issue was resolved. It just seems like management and customer service are very disconnected and it was unprofessional that I was never called back repeatedly and had to keep calling and addressing the issue on the phone and in store. I'm thinking of purchasing these products from GNC, as their rewards system is seamless and I never have any issues there.

I had bad service at Abilene, TX location. I was waiting behind a customer while he was being…read moreserviced but he and the cashier just kept talking and talking without getting checked out as if I wasnt there at all so, after minutes of waiting to buy some boosters behind the cashier I said maybe some other time to him he just smiled and said have a good day. Bad service!