Very encouraging during the quote process. Work well done at first. But left with vague precaution…read moreinstructions. The finish came up in a couple spots. 50/50 if it was our fault or not, ... again vague post-finish precautions. Then, Dustin would not return calls or email when I offered to pay for touch up repair. Would've appreciated even a few minutes of advice on how to do the touch up. Basically he works to close the sale and then has "his guys" do the work and doesn't care to hear from you after the fact.

I'm writing this review nearly a year after the work was done since I now have perspective as to…read morehow other businesses treat customers. As a first time homeowner, I've been shocked by the lack of responsiveness and generally indifferent attitude with numerous tradesmen. This is where Dustin and EverWood Flooring stand head and shoulders above the rest. Within a day of contacting Dustin, he responded back to my inquiry and within a week he had visited my home and provided me a quote. I hired Dustin to refinish existing hardwood (3 rooms) and also to install new hardwood (1 room). He always showed up as promised, did not leave a mess, spent the time to discuss flooring options with me, and most importantly, provided a quality product at a very reasonable price. Dustin's professionalism and quality work led me to write this review 1 year later. I would not hesitate to recommend Dustin and look forward to working with him again.

Work was shoddy. The moment they arrived, they scratched the floor outside the room where they…read morewere supposed to sand and refinish. The closet was not done the first day. My wife and I reminded them about the closet. It was not done the next time they came over either. We scheduled a time for them to fix it up. They did not show. Do not hire Dias. The only thing they are good at is cashing your check.

We had a bleach spill stain our floor, and it would have been an easy fix, but the state was paying…read morefor the damage (so the payment was delayed for weeks on end) and then our landlord had a fit (telling him how to do his job and not do his job). ALL IN ALL, George was incredibly patient and fair. He clearly knows how to do his job well, and he is very knowledgeable about wood types and products. he wouldn't let us buy him a case of beer for all the trouble our landlord and the delays put him through, but maybe this review will bring him some business! An incredibly nice guy to work with and very responsive on Yelp, by email, and text message as well. I cannot recommend him enough, seriously. You won't find better quality, service, or prices than Dias Hardwood Floors.

Came out to give us a quote within a day and explained everything in detail. No other company we…read moreinquired offered a lifetime warranty so it was a no brainer for us. It was quick, easy and no bs. Everyone we dealt with was respectful and professional. Lots of options for colors and designs as well, happy with our choice.

The man that came to show us samples and give us an estimate was great. He was on time,…read moreknowledgeable and helpful in picking out colors. He did not rush us into a final decision and we really appreciated that. Since we had seen pictures and videos of the flooring being done in other garages, and because the tech was so great, we decided to go ahead with it. He told us they were booking 8 weeks out and that someone would call us to schedule an appointment. We gave him a hefty deposit. Weeks passed and we did not hear from anyone to schedule, so we called. We did not feel it was good business practice to take our deposit and not call within a few days to schedule. We made our appointment. The day came when our garage floor was to be done. We had moved everything from our garage into our living room the night before. The installers came and tested the floor for moisture and said they could not install and would try again the following day. This was very frustrating because no one told us that moisture could delay the installation and we had a living room full of items from our garage. They came back several times before they were finally able to install, and every time was last minute, no appointment made. Good thing my wife works from home. How do they expect people to be available at a moments notice? During the weeks we waited, we went back and forth about whether to cancel and decided the whole ordeal was so annoying and decided to cancel. I emailed the company to tell them this. The owner called me and refused to give us our deposit back, claiming materials had already been purchased and it's in the contract that deposits are non-refundable. I argued that he was the owner and could refund our deposit if he wanted to and that the color we picked was very common so I believe they could have used it on someone else. I also argued that no one explained about the moisture and this should be made very clear to anyone considering having this process done. He wouldn't budge. We had to either lose the 1k+ deposit and not get the floor done or deal with this frustrating booking experience and shell out another 2k to have it done. We decided to go ahead. Finally the garage was complete. A few days later we got a call from someone to arrange for a payment to be made. I explained to her that the job wasn't even done yet! (We had also scheduled our front steps to be done but of course they were too wet!) She had no idea the job wasn't complete and told us she would call back when it was. Finally the day came to do the steps (again after several attempts at checking moisture levels). A couple weeks passed and I got a voicemail, "I have been trying to call you to arrange a payment." She didn't say her name, or what company she was calling from! And she hadn't called/left a measage before that. So rude and unprofessional. We made the payment and are done with this company. If you want a very frustrating experience and want to deal with rude, unprofessional people, this is for you. Otherwise, run the other way! The floor is nice but every time I look at it I'm reminded of the jerks we had to deal with to get it installed.

We had Tri-State remodel the kitchen in our condo so we could sell it. We were very happy with the…read morequality of the work they did. There were a couple of scheduling glitches but post Covid you have to expect that. Overall we were very happy with the experience and have having them back to do some updates to our new home.

We had our kitchen remodeled recently and shopped around a bit before choosing TriState. We are so…read moreglad we went with them! From the first time we walked into the showroom until the final walkthrough, they were amazing. They gave us a written work schedule so we would know what to expect each day. The professionals they hired (electrician, plumber, demolition team, carpenters) were all efficient, friendly, extremely competent, and professional. The owner Mike frequently stopped by to see how everything was going and to ask if we had any questions or concerns. This is a first-class operation and wouldn't hesitate to hire them again!

Highly recommend this company. Very responsive and addressed all questions and concerns I had…read more Competitive pricing with all other companies I called for a quote. They renovated my entire kitchen and within the timeline they proposed. Will definitely hire them again for future projects.

I would highly recommend this company. They did my exterior doors and shutters at a very…read morereasonable price so when I decided to update my kitchen I didn't call anyone else...I knew I wanted this company. They painted my old and worn oak cabinets, walls and installed new counters. The end result was more than I had imagined!! I will be calling them for any future projects ​​

The owner is honest and courteous. He is also very knowledgeable and unlike so many larger…read morecontractors, he is available when you need him. We highly recommended his services! Affordable too :))

Excellent detailed carpentry. They installed an Azec deck, a door from the basement to the…read moreoutside, replaced cedar siding and facia board trim on the outside of the house and reconfigured the garage door openings. Highly recommended.

I'm writing this review in response to work I had done several years ago. This was, by far, the…read moreworst experience I've ever had with a contractor. I had a sunroom redone -- new floor, new support posts, ceiling, lighting, etc. During the entire process, Bob was extremely unpleasant, to put it mildly. That would be fine, if the work was done well. It most certainly was not. The floor was a complete disaster. A wide plank floor with gaps up to 1/8" in between planks. A sanding and stain job that looked like it was done by someone who's never installed a floor before. Sanding circles all over the floor and bubbles in the poly virtually everywhere. The ceiling planks weren't installed properly and separated and cracked just days after install. The drywall repair was done horribly, the mud wasn't sanded properly and they painted over everything before it dried. To top it all off, they initially put in the wrong supports under the sunroom, only to replace them with the "proper" ones that they decided to cut too short, causing the entire room to separate from the house by about 1/4". For you own sake, if you're reading this review please stay away from these clowns.

Bob was respectful and polite, gave his professional advice on what we're my options and how to cut…read moredown on cost for replacing our windows. We didn't even end up replacing all of them giving our time expectations to remain in the dwelling. The subcontractor who came was young but friendly and was able to replace the windows in a short period of time. Most importantly he cleaned up whatever debris remained. 8 weeks later no issues and the windows look great.

I had a water line break in my home that created a serious flooding to my downstairs. I reached…read moreout to a couple of contractors but found no one was available immediately. I called MET and spoke with Mark who was very informative on the process with the insurance and was willing to take this job on with his busy schedule. The crew was prompt daily and very professional. I dealt with Mark regularly and at times with the office and I must say during a crisis they made me feel they would make everything right and they did! I highly recommend them and plan to use them for my next project.

I had a fantastic experience with MET. I needed replacement windows for my home and Mark provided…read moreme with a great recommendation of high efficiency windows that fit my budget. The installers were very professional and respectful of my home by being extremely thorough and clean! Highly recommended for any home project.