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    Tri-State Kitchens

    3.7 (3 reviews)

    Services - Tri-State Kitchens

    Countertop installation

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    Top Line Granite Design

    Top Line Granite Design

    (41 reviews)

    $$

    I feel compelled to write a review, to offer another customers opinion, even though it has been a…read morefew years since I used Top Line. When I used Top Line I thought they were terrific from the moment I stepped foot on their lot through to completion of the project. The sales staff was knowledgeable and courteous telling me everything I needed to know about granite and more. The yard is laded with granite slabs to pick from. You actually pick your slab(s), which was kind of fun. Depending on the size of the job, I was told how many slabs would be needed, and how many seams to expect. Once I selected my granite type, Uba Tuba, we then went through all slabs to find the two that most closely resembled each other in color definition. The sales rep was extremely patient with us as my wife and I never agree on anything. Once the slabs were selected, I was told when they could be delivered and installed, so I could coordinate with my kitchen cabinet contractor. They showed up on time and did a great job, with no problems. The seams are barely noticeable. Sorry the other reviewer had a bad experience. But mine was the complete opposite and I have recommended Top Line to family and friends. I give four stars, and I feel like I am being stingy, let's call it 4.5.

    Ill give this company zero starts but the minimum is one, and here is the reason why…read more Back in April 2023 we bought granite countertops and a series of items rounding $6,000 dollars. we never got the items delivered neither installed. Reached the company nobody called back. We found out the company filed for bankruptcy a year ago. The part that is more frustrating here is that they were still open making sales to customers who they knew they were not be able to deliver or install their items. Long story short almost three months later, No countertops and no money back. just put our claim with the Worcester bankruptcy court where their case is currently open. Lesson learned, just verify the stay of the company before your purchase any items so this doesn't happen to you.

    Solid Advantage

    Solid Advantage

    (10 reviews)

    We agreed to a cabinet project with Solid Advantage in July, and they required a 50% deposit…read moreupfront -- over $10,000. We also incurred several hundred dollars in additional charges throughout the process. After weeks of coordinating, they canceled the installation an hour before the appointment not once, but twice. You would expect the second attempt to be handled better, but it wasn't. After that second last-minute cancellation, we requested a refund. It has now been over a month, and we still have not received our money back, nor have we received any meaningful communication or updates from them. The lack of professionalism and accountability has been unbelievable. At this point, we cannot recommend this company to anyone.

    Dealing Solid Advantage has been an absolute nightmare. We contacted them for a cabinet install and…read moreworked through coordinating every last detail only for them to cancel on us day of multiple times . They took a 50% deposit from us upfront and after failing to preform on multiple occasions we asked for our deposit to be refunded. The refund took weeks and weeks of us consistently following up with little to no communication back, and when we finally did receive it... The check bounced!! The owner lied to us multiple times though the process regarding the ordering of the cabinets, "the check is in the mail", "we will be sending it this week" and so on. I highly suggest not using solid advantage

    Tri-State Kitchens - countertopinstall - Updated June 2026

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