wi repair on google/nest camera,not working on apple phone. 30 day guar. would not come back after…read morephone conversation to do repair at my home Camera was working fine ,less than 1 year old, ust needed reset of wifi, because i got new apple phone

Hello my fellow yelpers.....as I'm sure you can see, I am very active and believe of Yelp so there…read moreis no surprise when I say that I found Brian at Blackhawk on Yelp and contacted him solely because of his great ratings. I called Brian and with a quick response, he came over to my house to see what I needed. I was looking to bring my Cablevision to an detached garage, along with wifi and to also bring my cable out to the back of my home for a TV, along with the installation of the wall brackets and TV's as well. This required outside trenching a conduit for the cable from the house to the garage and going under a cement and paver walkway. Brian came, checked it out, had me rest at ease knowing that it can be done no problem. His crew of 2 hard workers, Chris and his Ryan showed up and started the job with diligence. They started by surveying the site for the best route of running the wires, and got to work. These guys worked all day running cables (cat5 wire) and installing all that was needed. They needed to come back a second day to finish up. Chris and Ryan were amazing working really hard as a team and not stopping. My end product...I have my 2 TV'S installed and my wifi repeater in the garage as well. These guys are amazing!! I already discussed with Ryan now a security system and well be getting that done in the future. He gave me a great price on that too. He is coming this Friday to install an electric box on the roof of my garage room to hang a chandeli over a board table. These guys rock. They are professionals and get the job done!

Professional installation that is well done. They did a great job hiding wires behind the wall and…read moremoving an electric outlet to to make sure the mounting looks as good as possible. They didn't he work in a very reasonable amount of time. I think they were fully engaged the entire time. Great work.

They insisted on getting a Zelle deposit, I said no I would only give a credit card for a 50%…read moredeposit to show up at the house. Thank God I did because I'm disputing it. They never bothered to call, I waited the whole day, no one showed up, the second time they didn't even bother to text me that day and waited until Monday to come up with an excuse why no one showed up, on the third reschedule. I waited until 4 PM for them to tell me they weren't coming and wanted to reschedule. At this point, I honestly believe this company is just generating AI Messages and wants to get your deposit. don't bother using them. You won't get anything.

FRIENDLY, RELIABLE, HELPFUL. I have been an AlarmClub subscriber for almost 10 years, and they are…read moreWONDERFUL. I received excellent support for my DIY installation, and very friendly handling of my technical inquiries. My burglar alarm was activated on several occasions (always due to my oversight) and they always responded quickly, reliably and efficiently, in accordance with my instructions. My most recent interaction was with Sal, a highly-skilled support technician. It took Sal only minutes to identify the problem with my self-installed panel, which I promptly corrected. It is this level of experience and skill that I came to appreciate at AlarmClub.

My initial experience with GEOARM / AlarmClub has been outstanding! Shay, Jaqueline, and Ralph in…read moretech support, have all been consistently friendly, knowledgeable, and focused. Thanks!

Owner, Mark Andrews, uses state-of-the-art products and has excellent customer service skills. He…read moretakes pride in his work as he only recommends the very best, has extremely reasonable rates and keeps his work space neat and tidy. No wiring messes, immediate responses to after hour calls and dependable, honest service. He services Ma and Pa shops to multi-million dollar establishments flawlessly. Good job MA-TechSystems! I feel more confident now that I have my home secured!

This company is both fair and professional. Dealing with Dave the owner was the smoothest…read moretransaction , installation and ongoing support I could ever ask for. He was always on time, answered all my questions without hesitation. We have 6 cameras in our office along with a DVR to record, the mobile app is easy and clear as a bell! Could not be happier , you must use this for all of your security needs !

I recently switched to AlarmGrid, and the experience was fantastic. The transition was seamless,…read moreand their team answered every question I had. They even helped me set up and program my system perfectly. AlarmGrid is ideal for DIY users who want to maintain and update their own security system. Their support is incredibly helpful, and the cost is far cheaper than the big box security companies. I couldn't be happier with the switch!

Best customer service. Staff is very professional, knowledgeable, courteous and demonstrate genuine…read moredesire to help the customer. Sterling Donnelly is an extraordinary skillful resource that will go the extra mile to get things done and satisfy any customer need. These guys are the best by far. 100 % reliable.

I have had ADT for 20 years plus. i just bought a new build and my yard camera has been going out…read moresince day 1. Also i recently has a internet wifi router box changed so the rest of my cameras are now out and need to be reprogrammed. The first 30 days i had a tech out once a week to check my yard camera now that my 30 days are over and my cameras need to be reprogrammed, The tech came out this morning and wanted to charge me 150 for the service call and 59 dollar assesment. i can see a 39.99 service fee but they got you by the balls and you cant fight them.What happened to customer service and now im in a contract i cant get out of with out a penalty or fine. Beware of the 5 year contract with ADT. Stay away get a ring camera

I really regret the day I hired these people. They're the worst…read more They installed my security system but they attached one of the cameras to a glass window with a suction cup. Naturally it soon fell off. It was an improper installation, but did they just fix it? No, they had a man come out, do it correctly, but charged me near a hundred dollars service to fix their bungling mistake. Then surprise! The thing has a battery in it that wears out. Worse part, it's no simple battery. It's a custom priority battery. They'll sell you one but then there is a 13 step set of instructions to install it! Forget that. Might just as well spend around a hundred dollars having one of their technicians do it. Worse, it's hit and miss as to how long these batteries will last. I had one last two years and one only last a week. I don't recommend ADT, plain and simple.

I submitted an order for a alarm system for my apartment in November with Geo Arm. It did take over…read morea month to be shipped and I had to keep calling about the shipment dates, however it finally came through. The technician that I worked with to set up my alarm, his name is Ralf (Rafael). He is by far the most pleasant employee that I've spoken to while dealing with Geo Arm. I had made three previous calls about shippping and another call about tech-support in search of what I needed to schedule the tech appointment. And again Ralph surpassed the customer service from the previous employees that I had spoken to. It is so refreshing to have a wonderful customer service experience especially since I got the 6 AM California time appointment. Ralf is the true example of putting the customer first as he said his motto is "make it as easy as possible for the customer ". I agree Ralf and that you did! So thank you so much Ralf for the pleasant experience, it is much appreciated! Keep up the good work! As far as the security alarm system goes, it is very simple and easy to set up. I utilized their videos that they provide for customers to do it yourself and they are very helpful. I would strongly recommend you to view those if you decide to go with Geo Arm. My next step is to get a couple of the security cameras and have them set up with Geo Arm as well so I am looking forward to getting those up and running as well!

The worst alarm company. -Received equipment two months…read moreafter I ordered!! A extra large box with all equipment loose, NO packing, No original box inside a box like they require in their 30 alleged return policy. -NO instructions at all -Missing an overpriced camera which I found out from tech support the system only handles 6 not 8 cameras!!!!! 75% of CO detectors died in 24 hours and after multiple resets=failed PIR sensors died in less than 90 days with little to no activity of course that is when they stayed in position[none did without additional support.] --The best part is NO doorbell or camera could be added until tech support told the monitor unit! WTH +The only item that lasted over six months was the door monitors! LOL -Rip off prices e.g. $75 for a CO detector the system could not even monitor! $30 on amazon that works!