A company that arises out of law firms. Their contracts are abundant in red tape, with caveats and…read moresituations to increase costs. I understand it is a complex project that involves both gas and electric, and it took several months just to get the permits. It took my project 9 months to complete. I've had neighbors who got theirs installed by Reliable in 3-4 mos. There were problems I suppose with management organization and things cost me a lot more than initially quoted due to a myriad 'what-ifs'. But it took forever to organize a final inspection. There was little training and seems the expectation is you will figure it out. A couple months after the generator was installed I found the manuals INSIDE THE GENERATOR and they were soggy from the sprinkler system. I guess I should have known they were there and pulled them, but I was oblivious. I asked for replacements because they smelled and were stuck together). NOTHING came. No matter; manuals can be accessed online. The spiel given by the salesman does not mean much. Whatever (s)he says, your costs will likely rise and ongoing maintenance has hidden costs. I am assuming it is the same with every generator installation, so I can say my experience is just average.

Reliable. It's in your name. Therefore I expected reliable service. But know that unless your…read moregenerator is in an easy to access space, they may refuse to service your generator. Mine, unfortunately, is on my roof but there is there an access ladder on the side of my 3 story townhouse. (important to note that my AC is also on the roof and I get that serviced) So thus begins my story. Reliable was recommended by a neighbor to service my all house generator, so I reached out and scheduled an appointment as they were also recommended by the brand of generator that I have. I purchased an annual service plan and they came out quickly, replaced the battery, did a tune up and helped me get it up on line with the app since I didn't have wifi when the generator was installed. I was very pleased with the level of service. Fast forward 6 months when I got a service disruption message on the app. I called to have them come out. Their service rep shows up to do the work but says he has no ladder to to access the ladder that is on the side of my unit and that someone will call to reschedule. I wait 5 days for them to call and then call them back and they say they will be there the next day. Great. The next day I get a text confirming they will be there and that I am the 2nd appointment. 5 hours later I call to see if they are still coming and then they tell me they don't have the right technician or equipment to do the job. All of a sudden it's a 2 man job and they don't have the people to do the work. This back and forth trying to get the unit serviced went on for a couple of more weeks. Customer service is very hard to reach. They will not put you through to the manager, Daniel, they say they are going to call you back, they don't- I actually had to have someone else call from a different number and a pretend address to get through to a live person. Ridiculous! Long story short- they did the right thing and fulfilled the maintenance contract that I had and then promptly sent me an email that they were cancelling future work on the unit given it was on the roof and hard to access. So the three star rating is for knowing their stuff when they actually show up, and fulfilling their obligations which I appreciated. I just wish it hadn't taken so much work. And know if your generator is easily accessible you may have no problems with them. As for me, I reached out to the generator company to let them know of the challenges I had and that they should make note before they recommend Reliable that they should ask where the generator is located.

We recently had 3 electrical jobs completed and could not be more impressed. Tim clearly know his…read moretrade inside out, he is thorough and you can have complete confidence that the job will be done right. He is reliable, shows up on time and his prices are more than reasonable. We will definitely choose him again and thoroughly recommend.

We needed to replace some outdoor lights and indoor outlets and decided to check in with Angie's…read moreList to find a provider. After a quick search and back and forth on estimates, we decided to go with Daughtry Electric. Daughtry was one of the most responsive and competitively priced of the companies we were in touch with. Being that we weren't in the area at the time we did the work, I really appreciated that they were proactive with the communications. As for the work, they did a great job. Everything was done perfectly, they didn't leave a mess, and Tim couldn't have been nicer to deal with. I'd definitely recommend Daughtry for any electric repairs in Palm Beach County.

Took my 185cfm compressor for a general service. Place was clean and staff was professional and…read moreknows their product. The price was fair and I was very happy. In addition before leaving their service guy noticed my tow chains were loose on the machine and tightened them for me what a disaster that could have been . Thanks again I'll be back. Tbone

From the owner: Rapid Equipment Repair is the Contractors One Call Solution to ALL their Equipment Repair and…read moreMaintenance Needs. We strive in Extraordinary Customer Service and your satisfaction is our number one PRIORITY. We know that our customers rely on their equipment to be serviced and ready to use when they need it and understand the definition of Down Time. At Rapid Equipment Repair we can provide our customers with regular scheduled maintenance as well as repairs including but not limited to: Gas and Diesel Engines, Electrical, Hydraulic Cylinders - Pumps, Hydraulic Hoses, Bearings, Seals, and more.

Have you ever felt good about hiring someone and then it turned out to be an expensive mistake? For…read moreme that was Mr. Electric of West Palm. They botched things by taking short cuts to finish sooner and required additional (and expensive) parts. I finally realized what was happening: they are much more concerned with corporate profitability than customer satisfaction. You have fair warning---caveat emptor!

Mr Electric is my go to company. Michael and Brendon have experience like no others! They are top…read morenotch and there is nothing they cannot fix. Jesus and Angel are hard working and provide the cleanest work I have ever seen. I am so pleased with how they work and the price was right! Don't waste your time and get other estimates these guys are all stars.

Tim is focused on providing great Serice! Plus you can…read morehire him to play or DJ music at your next party ! Came to the house and fixed our riding lawn mower Great service for all you in Jupiter Farms NO WAIT TIME !!

Solid service! Went threw my mower and made sure everything worked properly Highly recommendread more

CAUTION USING THIS BUSINESS I have had a maintenance…read morecontract with them for several years. Now they are not returning my call for the past month and service is due on my GENERAC. Calls are being forwarded to another company and they are not telling me ANYTHING about what is going on and why my annual maintenance call is not being returned. What is going on with ONE STOP GENERATOR SHOP:

Installed a refurbished 16KW system when we clearly contracted for a new system. Then the company…read moreowner sued us when we unsurprisingly held final payment. Yeah...that didn't go well for him.

I would like to thank the guys at Megawattage, I have a Pediatric facility Tender Care Centers, Inc…read morehere in Fort Lauderdale and our generator went out during Hurricane Irma. I called them on Tuesday and they were so nice and polite. They were here by Thursday and fixed my generator. Nothing but a professional company and I would highly recommend. Thank you Megawattage.

Lost power during a thunderstorm. I had guests over for the evening and needed the lights back on…read more I called Megawattage, and they came right over with a portable generator and powered up my house right away. Thanks guys.

I originally brought my motorhome in to have a coolant leak repaired on the onboard generator. The…read moregenerator was kept for about a week, and I was charged just over $2,200, with labor billed at $175 per hour, to replace two coolant hoses. When I picked the coach up, the coolant leak was resolved, but the generator was now leaking diesel fuel heavily--an issue that did not exist prior to their repair. After contacting the shop, I asked if a technician could come to my home to address the problem. Taking the motorhome back in would have required unloading the refrigerator, emptying the coach, repacking it, and leaving it at their facility again. This request was refused. The only option offered was for me to bring the entire motorhome back and leave it with them. Ultimately, I investigated the issue myself and found that the diesel leak was caused by the fuel filter--either due to the nut being overtightened and spun during installation, or a defective filter. I replaced the filter myself, reinstalled it properly, and resolved the issue. This could have been a simple service call or quick fix, especially considering the amount already paid and the fact that the problem arose immediately after their work. Instead, no assistance or flexibility was offered beyond requiring me to transport and leave the entire motorhome again. The issue here is not whether the leak could be fixed--it's that basic customer service and accountability were declined. For the price charged, I expected a much higher level of support when a post-repair issue surfaced. Instead I got nothing but lame excuses and a total disregard for my time and effort.

We had a great experience with this family-owned generator company. They are genuinely kind people…read morewho clearly work very hard to solve any issues and make sure everything is done right. Their pricing is very reasonable, especially for the quality of service you receive, and their communication throughout the entire process was excellent. You can tell they truly care about their customers, which is hard to find these days. Even their service contracts are fairly priced for what's included. 10/10 would definitely recommend! Logan and bill are also very kind and respectful