The company's automated system had a higher price then their website. It took them a while to…read morerespond but they did honor the lower price as listed on their home page without any argument. There was a delivery fee added that was not in the original quote but it was in line with their online policy. After I made this review they had sent me a series of emails complaining about how I worded the review. They tried to get me to change how it was written and felt that the fact they did not provide the delivery fee in the original quote would come across like they were hiding something. I stated that I felt the review was fair and they responded with the following: _______ reservations@kingkongpartyrentals.com to xxxxxxxxxxxxxxxxx Thank you Gene - After a detailed review by the owner we are at this time declining to service your event. We feel that if there are misinterpretations this early that it will set the stage for issues later. Therefore to avoid potential for problems for both parties we are conscious and are providing you with ample time to allocate your party rental needs elsewhere. _________ So because they did not like the review they have cancelled my order which had previously been confirmed and received a confirmation number. I had even informed them that I would add to the review once the event happened so I could add about the quality of their service. I would avoid these people at all cost as they are truly not a professional organization. They tried repeatedly to pressure me to alter the wording of my review and I did a few times. I was not however going to lie to make them happy. There are more than an ample number of these types of businesses in Houston...choose a more reputable one. They have left me a week away from the event for my daughter with no dunk tank and no bounce house. Now her birthday and celebration of her bone marrow transplant will likely be derailed because of them trying to bully someone into writing a review that was worded the way THEY want it written. Have also filed a complaint with the Better Business Bureau Houston As an addition/update to my previous review I thought it important to note that there have been 18 previous reviews of KingKong Party Rentals and they have all been filtered out. What does filtered out mean? It means that Yelp has algorithms in place to prevent deceitful behaviors by businesses to put up fake or solicited reviews. While this does not affect most companies what is important to grasp from this is that EVERY positive review they received was filtered out due to this type of attempt at putting up fake reviews to make them look better than what they actually are. See the pattern? They are an untrustworthy company and you should spend your money elsewhere. New update...they have tried to post some more fraudulent reviews to their site to make themselves look better. They have had 20 filtered out now. This guy is a really deceitful person and you should avoid him.

I found this company on google and was pleased that they offered an age range for their toddler…read morebounce house so I requested more information. They emailed a few days later stating the quote, and included instructions to reply within an hour to reserve the day and time I had requested, which I did - I responded as soon as I received a notification that I had an email. I received no response until the following morning. The email they sent me stated they were rechecking availability and would get back with me. What was the point in telling me to reserve within an hour (which I did) if they weren't going to reserve it? I responded asking for them to give me a call, or to respond with a number I could call, so that we could make the reservation over the phone. That no doubt would have been much easier and faster. I received nothing back and after 24 hours emailed them AGAIN stating that I would not be using their services after all. If you value your time, do not waste it trying to work with this company as they clearly do not want your business. A tip for the owner: invest in a business phone and actually use it. UPDATE: I received a plethora of e-mails, texts and phone calls from this company apologizing and how they did value my business. They had apparently experienced technical difficulties the previous day. Either way, I had already moved on to another company. Be aware that if you do choose book with this company, it will be mainly through text and e-mail. I am giving them 3 stars on customer service (a combination of before and after the issue) only because I never got a chance to experience the actual product. I may try them again in the future, just not this time.

Great service, Their crew was on time, very professional,…read moreand delivered their product as expected. Highly recommended. GC

I was so impressed with this company. They came and delivered the night before the event, free of…read morecharge since it was going to be a busy day for them. They also picked up late, which I think is a good thing, my husband disagreed! =) They set up perfectly, and the fee was comparable to others.

These guys do an excellent job. Very kind. Brought extra equipment for us at no additional cost…read more The best value you're going to find for event rentals. I really recommend these folks. I plan to use them again in the future. Bounce house worked well of course and their customer service was great.

On time, budget friendly, staff are very friendly and provide great communication. Will definitely…read morekeep them in mind for all of our future rentals.

Called them up for a last minute party function we were hosting. The owner answered and was so…read morekind, courteous, down to earth and understanding. His crew for setup was very respectful of our home and took the time to make sure everything was set up correctly and that we were happy with everything. Love this place and will continue to use them!!!

Delivery and set happened the day prior to the event, which was great…read more They gave clear instructions about how to turn on the inflatable etc. The day of the party, when we flipped the switch on to start inflating the water slide, everything was good. When we turned the water on to start filling the bottom area where guest would eventually slide into, the water cascades out instead of in the actual pool area. We have to undo and redo parts of the velcro attachment to get a downward water flow. The top inner part of the slide was full of mildew. We had to climb up to the area and clean the mold as best as we could before the guests arrived. Everyone had fun but the setup should have had a test run before the setup crew left to make sure everything was working properly. Better cleaning is definitely something they need to look into. After paying over $200, no cleaning or fixing the water should be done by the paying customer. I will go with another rental company in the future.

Highly recommend Carlos and his team. Always available, clean equipment, set up and pick up on…read moretime, quick and efficient. Best prices.

I had another company back try to mess me over last minute on the day of my party and H&R really…read moresaved the day. I was quoted WAY less than the other company, I had the option to go and pick the table and chairs up and I didn't have to return until Monday. I called and the lady who I spoke with was responsive, got me a quote over asap and I was able to know this off of my list. They will be my go to from now on!

Absolutely recommend All Occasions!!! These professionals are fantastic- they helped us out after…read morecalling a day before the event in December, peak party time, and did a fantastic job! Highly recommend and will use their services again! Thank you team!

Needed a table last min and they came through! I called at 8am for something I needed same day and…read morehad it locked in by 8:19am! Great service!! The owner is very responsive. Communication is great! Payment process is easy! Price is great! Delivery was on time! I plan to use them going forward!