Terrible grooming experience. Firstly, they claimed we booked an appointment the day before we…read moreactually did, but we couldn't show them because the Pet Smart website doesn't give confirmations! So, we had to move our appointment to a different time next day. Then, what is usually a 2 hour grooming experience turned into 5 hours because they said someone called off and had not gotten a replacement in. When I picked up my dog, her hair was cut so unevenly with a few missed spots and cuts on her from the clippers. All of this for $70, and the very next day she smells like she never got a bath with whatever shampoo they used. NEVER GET A DOG GROOMED AT PET SMART, YOU WILL REGRET IT!

I took my dog in for a shampoo and haircut and nail trim. My dog came home and was itching and…read moresmelled as if she hadn't had a Bath in her for is uneven all over, especially on her paws.

I found my forever pet here. They were very kind and compassionate and easy to work with.read more

Now called The Barn on Baseline, this shelter was for for many years the only shelter in DeKalb…read moreCounty. They have always operated on a shoe string budget with only a Love for animals in need. They are, however, up to date on all the best practices of running a large shelter. They are a no-kill shelter and go way above other places to place even difficult animals in just the right forever home. They are more than worthy of your time and donations. http://www.thebarnonbaseline.org

I am very disappointed with the grooming service my dog received today…read more I dropped my dog off for her scheduled appointment at 9:00 AM. By 11:30 AM, I still had not received a call, so I went to check on her myself. When I arrived, they were still not finished with her. When my dog was brought out, she was still wet and had clearly not been properly blown out or de-shed. Her nails also appeared barely trimmed. For a grooming appointment, I expected her to be completely dry, properly de-shed, and fully groomed before being sent home. They told me my dog didn't like being blow dried! That is a lie, as my dog loves and wants me to blow dry her when I blow dry my hair every morning and when my husband has the leaf blower out Because I was unhappy with the results, I took her directly to Carlson Canine Camp. They properly blew out her coat and removed a significant amount of loose hair that should have been removed during the grooming appointment. They also trimmed her nails shorter because it did not appear they had been adequately done. The attached photo shows just how much hair came out after I left Pet Supplies Plus. I expect a groomer to complete the services that was paid for. Unfortunately, my dog left wet, under-groomed, and needing additional work elsewhere. This was not the level of service I expected, and I left extremely frustrated. We will not be returning!

They did a wonderful job grooming our dogs. Definitely recommend them. When dogs were done, they…read moresmelled very good.

Good selection and friendly staff. Nice variety of high quality cat and dog foodread more

From the owner: Friendly Staff, Huge Inventory, Reptiles, Small Animals, Unique Selection…read more Products: Aquatics Supplies, Bearded Dragons, Bird Supplies, Birds, Bunnies, Cat Food, Cat Toys, Chameleons, Chew Toys, Dog Food, Dog Toys, Ferrets, Frogs, Geckos, Hamsters, Rabbits, Reptile Supplies, Small Animal Supplies, Snakes, Snuffle Mats, Tortoises. Brands: American Natural Premium, Fromm Family Pet Food, NutriLife, NutriSource, Stella & Chewy's, Oxbow, Fromm Pet Food, Fromm, Farmina Pet Foods, Farmina N&D Prime Location Facts: Located near the intersection of Elevator Rd and Rte 251 inside Roscoe Village Center. History: Welcome to Michelle’s Pet Center, your trusted, third-generation family-owned pet store in Roscoe, IL. Since our beginnings in 1971 as Bill’s Aqualand, our passion for animals and commitment to the community have only grown stronger. From 2000 to 2017, Michelle’s mom lovingly carried on the family tradition, and today, Michelle proudly continues that legacy. We offer a wide variety of reptiles, small animals, premium dog and cat food, toys, and specialty supplies, all in one of the cleanest and friendliest pet stores around. Serving Roscoe, Rockton, Rockford, and Janesville, WI, we’re here to help you find everything you need to care for your pets—whether they bark, hop, slither, or chirp. Stop by and explore our unique selection and personalized service today!

Great little hidden spot. Had the methelin blue I needed for my aquatics. Seems like they have a…read moregood selection.

Always a friendly atmosphere, kinda staff, and fair pricing. Would recommend to family/ friends.read more

Wonderful, family owned pet shop. Very friendly and helpful. Have a great selection of nearly…read moreeverything a pet owner might need. Highly recommended.

Nothing but love and respect for this pet store, prices, selection and caring for both customer and…read morethe pets

I tried to look for the Spay/Neuter clinic on here but I couldn't find them. I just want to…read morecompliment the staff at the Spay/Neuter clinic. I have had 3 litters of stray cats in my barn this year and have trapped, let the mom's raise their kittens, spayed the mom's and found homes for all the kittens. My last mamma kitty was scheduled to be spayed with tails last Friday. A very nice lady (I wish I recalled her name) called me early Friday morning to let me know that the vet was very sick and she needed to reschedule all the appointments and would call me back to reschedule. I know they typically schedule really far out but she called me back later Fri and said they could squeeze me in on Tuesday. Tuesday morning I brought mamma kitty in. The girl at the front (again I missed her name) was so nice and welcoming and I appreciated that so much. When mamma kitty was picked up she looked great! She was clean, dry and they sent her home with an extra dose of pain meds. I appreciate them treating her so well. I know that there are some other places (I had a terrible experience elsewhere with the first 2 mom's I had spayed) that don't treat "feral" cats as kind. I say "feral" because this kitty was feral but now knows me, talks to me and let's me pet her. So again after such an awful experience elsewhere with the first 2 I really appreciate your kindness and how well this little mamma kitty was taken care of!

We got out dig Chanel from here, she was a rescued. She came either all her shots as a baby and…read morehad her all her life. We trained her for a year, she was amazing. Now for Thanksgiving we are taking care of a dog for the holidays and we can't wait to help out. Beautiful team of people to work with, they love their dogs and cats and it shows.

The owner, Samantha Scott, worked at Gone to the Dogs Daycare for nearly 10 years. She is very…read moreknowledgeable about her clients! Dogs and especially cats. Her store is stocked with the latest in healthy animal treats/food/toys. Working with PLG has been a pleasure!! 3/2025

Thank Goodness, Paw…read moreLickin is a small pet food store that specializes in high quality / hard to find items for your pet. All my life I lived closer to a large metro city, but recently came out to Sycamore / DeKalb, which is much more rural. Normally I have many quality dog food stores around me, so I was happy to find Paw Lickin out here. If you love your pet and want the best for them, you will feed them high quality food so they stay healthy and live a long life. If that sounds like you, then you will love Paw Lickin.

We bought a Pineapple Green Cheek Conure from this place for my son on his birthday. That little…read morebird is a delight. She's very social, playful and very attached to my son. Highly recommended for a good place to purchase a bird from.

Tony is awesome, ya got questions, simply ask, he's been in the bird business for over 30 years…read more Dig his store.